Beverley was my kitchen designer and it was a first class experience from start to finish. No question or problem was too small for her, Beverley even supplied a mobile contact number to be contactab... See more
Company replied

Unit 7, 190 - 200 Thornton Road, Croydon, CR0 3EY London, London, GB
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Beverley was my kitchen designer and it was a first class experience from start to finish. No question or problem was too small for her, Beverley even supplied a mobile contact number to be contactab... See more
Company replied
Walked into Howdens and everyone greeted us with a smile - me and my mum felt like celebrities! Jack at the front desk was very patient in answering all our questions and also gave us some very u... See more
Company replied
5 star by Wilfred Karamoko in Croydon. Phenomonal customer service provided by Wilfred Karamoko in Croydon Branch - if it wasn't for him would have purchased the kitchen from Magnet across the ro... See more
Company replied
I recently just got a trade account with Howden's Croydon and was very pleased with my first kitchen unit order, customer service wise. Thank you to Jack who helped me to design the order. Very friend... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 7, 190 - 200 Thornton Road, Croydon, CR0 3EY, London, London, United Kingdom
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Reply from Howdens - Croydon
Good service always at front line and warehouse to my van with products ordered. Always happy to help

Reply from Howdens - Croydon

Reply from Howdens - Croydon
Very Courteous professional informative staff. Georgina in particular was very welcoming and professional and made my purchases very straightforward and competitive to other companies I deal with on a daily basis. Good work Howdens,would and have recommended to friends, Family and Colleagues

Reply from Howdens - Croydon
I have bed experience with staff i really don’t like to go back again

Reply from Howdens - Croydon
Georgina and Will at Thornton Heath branch were especially very good and helpful.
So far excellent service from this branch by all.

Reply from Howdens - Croydon

Reply from Howdens - Croydon
I have been renovating my entire house and dealing with a number of different companies throughout the process. I’ve had smooth, professional experiences everywhere except with Howdens, specifically the Croydon branch.
My experience has been terrible from start to finish. The communication was consistently poor, and I have never come across customer service this bad. We were given incorrect measurements for some of the shelves, and every time we visited the branch to resolve the issue, no one seemed informed about anything. The standard answer to every question was essentially, “We don’t know.”
After endless back and forth, we finally received the correct replacement shelves. But as soon as that was resolved, another problem appeared , the strip lights that were meant to go under the shelves arrived missing all the necessary parts. I contacted them again and was told the missing parts would be delivered on Saturday. Of course, Saturday came and went with no delivery, and once again the branch had no idea what was going on.
We eventually had to go down to the store yet again to sort it out ourselves. Throughout all of this, the plans that were originally done by the person that was assigned to us turned out to be incorrect, and when we went in to try to resolve the issues today, she wouldn’t even come down to speak with us.
Overall, the service has been absolutely appalling. This has been the only company to cause problems during my entire renovation. Avoid this branch at all costs.

Reply from Howdens - Croydon
5 stars from me my friends!
Absolutely amazing service every time!
Thanks Kaloyan.

Reply from Howdens - Croydon
I have only really dealt with Wayne at this branch he always has time to run though things with my clients and he has always made sure everything was correct on the delivery what more can I ask for in a supply service

Reply from Howdens - Croydon
Very good customer service at local branch, appointment arrangements were on time, was very satisfied with kitchen orders and products were.

Reply from Howdens - Croydon
Jazz and her team at Howdens croydon branch (Thornton Road) always are polite and ready to assist in anyway to satisfy their customers. I would give this branch 10-out of 10.

Reply from Howdens - Croydon
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