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Howdens - Derby Reviews 142

TrustScore 4.5 out of 5

4.6

Unit 4, Sydney Robinson Business Park, Ascot Drive, DE24 8EH Derbyshire, East Midlands, GB


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Rated 5 out of 5 stars

Took in a cupboard door where the hinges had broken away part of the door. Due to the fact that it wasn't a Howden's door, it was not possible to get a direct replacement. ( I have found that... See more

Company replied

Rated 5 out of 5 stars

Not bought a kitchen yet but went into Alfreton Road Branch in Derby on Tuesday (12th March) for research purposes and had a very friendly, informative and useful chat with Sally who was most helpful... See more

Company replied

Rated 5 out of 5 stars

I’ve been using howdens for nearly 20 years now I can honestly say Arnold branch has helped me with all my projects and have been on hand with any problems and been a huge help. Fully recommend for qu... See more

Company replied

Rated 5 out of 5 stars

Excellent service yet again from the ascot drive branch. Yet again the staff made my customers experience on the design of there kitchen and the price was excellent. If you need doors or kitchen you... See more

Company replied


Company details

  1. #59 of 136 best companies in Kitchen supply shop
  2. #76 of 225 best companies in Bedroom furniture shop
  3. #26 of 62 best companies in Door supplier
  4. #27 of 82 best companies in Flooring Shop
  5. #20 of 44 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 4, Sydney Robinson Business Park, Ascot Drive, DE24 8EH, Derbyshire, East Midlands, United Kingdom

  • 01332 754 000

4.6

Excellent

TrustScore 4.5 out of 5

142 reviews

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Rated 3 out of 5 stars

Your rap show us full basket with bosch…

Your rap show us full basket with bosch tools and they said if you join Howden this basket for new customers to join but when we join you didn't gave us backet what we agreed so basically they lying to us

14 May 2026
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Reply from Howdens - Derby

Thank you for taking the time to leave this review.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Many Thanks

Alexandra

Rated 5 out of 5 stars

All. Great experience.

All, Michelle was fantastic 😀

11 May 2026
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Reply from Howdens - Derby

Hello Paul

Thank you for your kind words about Michelle. We're delighted to hear that you had a fantastic experience with our team.

Best wishes, Aine

Rated 5 out of 5 stars

Bought some 6 panel doors

Bought some 6 panel doors. Ascot drive branch did not have all widths in stock. The lady checked other branches in Derby for the sizes I needed and sorted it all out. She was knowledgeable about the thicknesses and gave me good advice. Thankyou.

4 May 2026
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Reply from Howdens - Derby

Hello PARAMJIT SINGH SAIMBI, Thanks for leaving this 5 star review for the Howdens - Derby depot! Have a great day, Alexandra

Rated 5 out of 5 stars

Great service

Quick service from polite and knowledgeable staff..Good prices.

29 April 2026
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Reply from Howdens - Derby

Hello John,

Thank you for your kind review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Very easy to deal with and very…

Very easy to deal with and very friendly also a good knowledge of the product

28 April 2026
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Reply from Howdens - Derby

Hi Bob, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Zara

Rated 5 out of 5 stars

Really good

4 February 2026
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Reply from Howdens - Derby

Hello Dilpazir,

Thank you for your positive feedback and the 5-star rating.

Best wishes, Alexandra

Rated 1 out of 5 stars

Fitting a Howdens Bedroom Be Careful

Rating: 1 out of 5

Very disappointed with the overall service at this branch. A routine return was mishandled, an unnecessary issue was created by the manager, and the lack of accountability caused avoidable inconvenience. Earlier, the bedroom survey offered no credible design guidance, which led to ordering the wrong items and having to change things last minute on my fitter’s advice.

While Michelle and Ishaq have been excellent throughout, the wider experience has been poor enough that I’ve now raised a formal complaint with regional management.

12 November 2025
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Reply from Howdens - Derby

Thank you for bringing this matter to our attention, Thomas. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

I am very impressed soon as I walk in

I am very impressed soon as I walk in. They are very helpful especially the ladies on the counter

19 November 2025
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Reply from Howdens - Derby

Hello there,

Thank you for your kind words and for taking the time to share your experience. We are pleased to hear that our team were able to assist you effectively.

Best wishes, Aine

Rated 5 out of 5 stars

Excellent service from Eleisha at the…

Excellent service from Eleisha at the Derby Ascot Drive branch. Very professional, polite and knowledgable. Definitely recommend.

2 October 2025
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Reply from Howdens - Derby

Hello Potts,

Thank you for your kind words.

Best wishes, Alexandra

Rated 5 out of 5 stars

Nice people in ascot drive branch

Nice people in ascot drive branch

4 September 2025
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Reply from Howdens - Derby

Hello Simon, Thank you for taking the time to write such a great review. Take care and have a lovely day.

Rated 5 out of 5 stars

Staff great

Staff great, very knowledgeable and helpful, everything available

25 August 2025
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Reply from Howdens - Derby

Hello Gary, good morning

Thank you for your positive feedback. We're pleased to hear that our staff were knowledgeable and helpful during your visit.

Best wishes,

Rated 5 out of 5 stars

very good service

I use Howden's quite a lot and from quotation to delivery, I've always had a really good service, would highly recommend

11 July 2025
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Reply from Howdens - Derby

Hello DB JOINERY & BUILDING SERVICES,

Thank you for your kind words and recommendation. We're pleased to hear that you've consistently received good service from quotation to delivery.

Best wishes,
The Howdens Team

Rated 5 out of 5 stars

It's was very friendly

It's was very friendly
very helpful service
I am very please
Thank you

4 June 2025
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Reply from Howdens - Derby

Hello Lena,

Thank you for your kind words and for taking the time to leave a review. We are delighted to hear that you had a friendly and helpful experience with our service.

Best wishes,

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