Recently had our new Howdens kitchen fitted and we are delighted with the outcome. From Michael, who helped co-ordinate the design, to Gary Marshall who has made a brilliant job of the fitting. Al... See more
Company replied

Unit 1, Cathedral Park, Belmont Industrial Estate, DH1 1TF Durham, North East, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Recently had our new Howdens kitchen fitted and we are delighted with the outcome. From Michael, who helped co-ordinate the design, to Gary Marshall who has made a brilliant job of the fitting. Al... See more
Company replied
Brilliant experience from start to finish, Michael came out to measure up and we went in to see our kitchen brought to life. Very helpful and impressive technology we were able to play about with the... See more
Company replied
Quoted £88ish for a door before christmas, paid £111 for said door a week ago. Asked why the difference, got a rather sullen 'price rises', thats over 20% in a month to which i got no real explanation... See more
Company replied
If I could give more than 5 I would. We had a kitchen design and shared this with a joiner who was recommended to us by our builder. The joiner (who was also amazing) reviewed the plans and recommende... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 1, Cathedral Park, Belmont Industrial Estate, DH1 1TF, Durham, North East, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from start to finish, the staff were great

Reply from Howdens - Durham
Recently had our new Howdens kitchen fitted and we are delighted with the outcome. From Michael, who helped co-ordinate the design, to Gary Marshall who has made a brilliant job of the fitting. Also have to mention Mick who did the electrical work and Brian who did the plumbing. All were very approachable and reliable. Thank you to the whole team for such a professional job. Wouldn’t hesitate to recommend Howdens.

Reply from Howdens - Durham
Really like the range and it's door sizes are wide ranging. Trugs are the best I've found like the handle shape as it is wide, comfortable in the hand even when heavily loaded.

Reply from Howdens - Durham
Smooth sailing from the guys at the Durham Belmont store great help and very friendly props to yous

Reply from Howdens - Durham
I bought my kitchen only 8months ago and all of the joints are going on my real wood doors. I’ve just been told by Howdens’s durham that my door is peeling because it was fitted to my dishwasher. They have replaced some of the doors after the same thing happened only a couple of months of it been fitted. I've been fitting kitchens for 27 years and made the mistake of using howdens please don’t make the same mistake

Reply from Howdens - Durham
If I could give more than 5 I would. We had a kitchen design and shared this with a joiner who was recommended to us by our builder. The joiner (who was also amazing) reviewed the plans and recommended Howdens to us. Best decision we have ever made. The kitchen design was far superior to the one we had originally shared and the kitchen is fabulous. We can't thank Michael Hurton enough for helping give us a kitchen of our dreams. Great quality at a great price.

Reply from Howdens - Durham
Had a kitchen drawerwhich I couldn’t fix, it’s abcopuple of years old just needed a new screw but was tricky to access. Dave took the whole lot apart, replaced all the screws and it’s now as good as new. Very helpful very efficient and all done with a big smile
Thanks

Reply from Howdens - Durham
We went to Howdens Belmont industrial estate to order some internal doors …David was very helpful , advised us on the right hinges and handles to get ,sorted delivery out exactly as we requested and made it a very positive experience dealing with Howdens …

Reply from Howdens - Durham
The experience of collecting my ordered goods was seamless with very helpful staff.

Reply from Howdens - Durham

Reply from Howdens - Durham
Can’t fault the manager, staff and John the rep, who I’d spoken to the day before about setting up a trade account. All very friendly and I will be using the Durham branch whenever I can

Reply from Howdens - Durham
Great selection of materials and loads of branches in the areas I work in.

Reply from Howdens - Durham
The customer service was excellent from the Durham branch, and the goods arrived on time.

Reply from Howdens - Durham

Reply from Howdens - Durham
joseph, the manager was super helpful, he is by far my favourite howdens manager of all time ❤️

Reply from Howdens - Durham
Fantastic helpful staff ...and coffee n biscuits....well stock with materials

Reply from Howdens - Durham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.