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Howdens - East Grinstead Reviews 70

TrustScore 5 out of 5

4.8

Units 1A & 1B, Independent Business Park, Imberhorne Lane, RH19 1TU West Sussex, South East, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We wanted a reasonable priced fitted dressing room in one of our spare bedrooms. After getting ‘ridiculous’ quotes went to Howdens East Grinstead. Met Charlie who came round designed a room usin... See more

Company replied

Rated 5 out of 5 stars

We were recommended to see Tamara at Howden’s EG, we couldn’t be happier with the service we received. Tamara was a great help from start to finish, spoke us through the kitchen design explaining all... See more

Company replied

Rated 5 out of 5 stars

We are delighted with our new kitchen from Howdens at East Grinstead. We received excellent advice and technical guidance throughout from our designer, Tamara Hodcroft, who ensured our kitchen design... See more

Company replied

Rated 4 out of 5 stars

Doors are great quality. In store help was fantastic. Only reason for four and not five stars was the delivery guy was rather unhelpful.

Company replied


Company details

  1. #54 of 138 best companies in Kitchen supply shop
  2. #77 of 222 best companies in Bedroom furniture shop
  3. #24 of 61 best companies in Door supplier
  4. #31 of 83 best companies in Flooring Shop
  5. #20 of 40 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 1A & 1B, Independent Business Park, Imberhorne Lane, RH19 1TU, West Sussex, South East, United Kingdom

  • 01342 410 544

4.8

Excellent

TrustScore 5 out of 5

70 reviews

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Rated 5 out of 5 stars

The honest opinion and truth about my experience of howdens.

Howdens at East Grinstead are a pleasure to do business with. All the staff are so helpful and patient, buying and ordering the correct items when purchasing a kitchen can be mind knumbing,they help you through the process in a calm and professional manner. I totally recommend Howdens, good quality equipment too.

29 November 2023
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Reply from Howdens - East Grinstead

Hi, Thanks for leaving this 5 star review for the Howdens - East Grinstead depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Our top-notch experience with Howdens in East…

Our experience with Howdens in East Grinstead was an example of first class customer service. We met Tamara who talked us through the process and helped us design our kitchen. There was at no time any "hard sell", which helped us to cross the others off our list of potential suppliers. We had very specific requirements for our kitchen and she made it all happen. We had our kitchen units sprayed to a specific colour by a local spray shop and Tamara arranged drop-off and collection of the units and doors from that location making the job go smoothly. Howdens supply high-quality kitchen units and were able to supply them to all of our personal requirements with not a detail missed. We now have a brightly-coloured, Mexican-styled kitchen that is better than we could have imagined. Brilliant.

24 April 2023
Unprompted review
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Reply from Howdens - East Grinstead

Hi Tim, Thanks for leaving this positive review. Take care and have a lovely day, Tash.

Rated 4 out of 5 stars

New Kitchens

I had Charlie come out to design 2 kitchens. He gave good advice and produced sensible designs making the best use of space.

24 October 2023
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Reply from Howdens - East Grinstead

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great service

Great service in store very knowledgeable on products , delivered on time , great product to work with , well done Howdens East Grinstead

28 October 2023
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Reply from Howdens - East Grinstead

Hi Andrew, Thanks for leaving this 5 star review for the Howdens - East Grinstead depot! Best wishes, Tash

Rated 5 out of 5 stars

great service

great service, nice people to work with, thanks to all your staff.

10 August 2023
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Reply from Howdens - East Grinstead

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

New Kitchen

Great Design, Fair Price, Prompt delivery, Excellent Aftersales Service!!

1 August 2023
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Reply from Howdens - East Grinstead

Hi, Thanks for leaving this 5 star review for the Howdens - East Grinstead depot! Have a lovely day! Tash.

Rated 4 out of 5 stars

Doors are great quality

Doors are great quality. In store help was fantastic. Only reason for four and not five stars was the delivery guy was rather unhelpful.

16 June 2023
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Reply from Howdens - East Grinstead

Hi, Thanks for taking the time out of your day to leave this review. We would be keen to hear more about your experience with our delivery service. If you would like to discuss this further, please email us with your contact details and account name/number to reviews@howdens.com so that we can help further.

Rated 4 out of 5 stars

The design services assistance provided…

The design services assistance provided was excellent. But customers service overall was not great

24 May 2023
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Reply from Howdens - East Grinstead

Hi, Thanks for taking the time out of your day to leave this review. If you would like to provide any further details regarding your experience, please email reviews@howdens.com.

Rated 1 out of 5 stars

I love Howdens and staff are great

I love Howdens and staff are great. But your prices are getting a joke and I loose lots of work as people buy cheaper from diy places

25 March 2023
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Reply from Howdens - East Grinstead

Good morning, sorry you've been disappointed with our pricing. We've shared your feedback with the depot.

Rated 5 out of 5 stars

Always very helpful

Always very helpful.
Lots of very good prices for small items such as saws,2 part glue,silicone etc.

22 March 2023
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Reply from Howdens - East Grinstead

Hi, Thanks for leaving this 5 star review for the Howdens - East Grinstead depot! All the best, Tash.

Rated 5 out of 5 stars

Excellent

Great staff and always a pleasure to deal with

7 February 2023
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Reply from Howdens - East Grinstead

Hi Daniel, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 4 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. All my orders were fine except one which had a limited stock available and I had to ring up to get a reply on what was happening.

1 December 2022
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Reply from Howdens - East Grinstead

Hi Mat, Thanks for reviewing our Howdens – East Grinstead depot. Best wishes, Tash

Rated 5 out of 5 stars

Excellent communication and design by…

Excellent communication and design by Sam at Howdens.
He will be designing our next project also.
Many thanks
Hak
Hk ceramics

4 February 2023
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Reply from Howdens - East Grinstead

Hello, Thanks for reviewing our Howdens – East Grinstead depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Customer service was great

Customer service was great. Was able to achieve everything we wanted.

11 November 2022
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Reply from Howdens - East Grinstead

Hello, Thanks for reviewing our Howdens - East Grinstead depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent service and knowledge

Just wanted to say that the ongoing service from Paul, Lynne and the team is great.
As a fitter its great having Tamara and Charlie to work with too.
Very knowledgable and helpful whenever needed.
Looking forward to many more years of working with them whenever I need supplies.
I refer many of my customers to them for their kitchens

1 September 2022
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Reply from Howdens - East Grinstead

Good afternoon, Thanks for reviewing our Howdens – East Grinstead depot. It's great to read your comments. Have a lovely day! Tash.

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