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Howdens - Epsom Reviews 45

TrustScore 4.5 out of 5

4.6

Unit D1, Longmead Business Centre, Felstead Road, KT19 9QG Epsom, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have received amazing help and support planning my new kitchen from the Epsom team, nothing too much trouble for them Thank you Luke Carly and Mariya and special thanks to my fantastic builder Lee D... See more

Company replied

Rated 3 out of 5 stars

Unfortunately only one member of staff serving in the shop. I had to wait over 20 minutes just to buy a tube of Colourfill worktop filler and a tap. To add insult to injury, I later saw that Toolstati... See more

Company replied

Rated 5 out of 5 stars

As always get a great service @ Epsom Branch of Howdens, Been using them for years! Always eager to please, most helpful & knowledge were needed! Constant offers always available! Recommend this t... See more

Company replied

Rated 5 out of 5 stars

Always very helpful and knowledgeable. 1st class service. always have most kitchens in stock.

Company replied


Company details

  1. #55 of 140 best companies in Kitchen supply shop
  2. #82 of 224 best companies in Bedroom furniture shop
  3. #26 of 64 best companies in Door supplier
  4. #31 of 81 best companies in Flooring Shop
  5. #20 of 40 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit D1, Longmead Business Centre, Felstead Road, KT19 9QG, Epsom, London, United Kingdom

  • 01372 749 937

4.6

Excellent

TrustScore 4.5 out of 5

45 reviews

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Rated 5 out of 5 stars

Always very helpful and knowledgeable.

Always very helpful and knowledgeable.
1st class service. always have most kitchens in stock.

23 January 2026
Howdens - Epsom logo

Reply from Howdens - Epsom

Hello Mike,

Thank you for your kind words and for taking the time to share your experience.

Best wishes, Alexandra

Rated 5 out of 5 stars

Excellent service

Excellent service, product available when needed and helpful staff

17 November 2025
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Reply from Howdens - Epsom

Hello Paul,

Thank you for your kind review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Fantastic service I am most grateful to…

Fantastic service I am most grateful to all the Staff, Grace was a great help and very patient, I wish everyone took their roles with such enthusiasm as the Howdens staff

12 November 2025
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Reply from Howdens - Epsom

Hello Tony,

Thank you for your kind words and for recognising Grace's efforts.

Best wishes,
Todd

Rated 5 out of 5 stars

great service always

great service always

23 June 2025
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Reply from Howdens - Epsom

Hello,

Thank you for your kind words and for taking the time to leave us a review. We're pleased to hear that you consistently receive great service from us.

Best wishes!

Rated 3 out of 5 stars

Unfortunately only one member of staff…

Unfortunately only one member of staff serving in the shop. I had to wait over 20 minutes just to buy a tube of Colourfill worktop filler and a tap. To add insult to injury, I later saw that Toolstation do the filler as part of a kit with worktop bolts too and it was cheaper for the kit than one single tube at Howdens. Being kitchen specialists I assumed Howdens would be competitive. Once I had made the purchase, I waited at least 5 minutes in the warehouse to get served and collect my item. Staff were all fine when I got served, but when 30 minutes of my morning is spent standing around waiting to be served, it is quite annoying.

18 June 2025
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Reply from Howdens - Epsom

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Service !!

Staff very professional, accommodating and helpful. Can't really ask for anymore. Keep up the good work.

5 February 2025
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Reply from Howdens - Epsom

Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon.

Rated 5 out of 5 stars

Kaiss at Howden Epsom was amazing

Kaiss at Howden Epsom was amazing! He was very clear over the phone and made renewing my car insurance a seamless experience. I would definitely recommend Howden Insurance to friends and family! Thank you Kaiss!

25 November 2024
Unprompted review
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Reply from Howdens - Epsom

Good morning Chloe, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon. Take care and have a lovely day.

Rated 5 out of 5 stars

I have received amazing help and…great service

I have received amazing help and support planning my new kitchen from the Epsom team, nothing too much trouble for them Thank you Luke Carly and Mariya and special thanks to my fantastic builder Lee Darren Ford and his team for their dedication and hard work. The kitchen looks wonderful. Thank you all.

19 August 2024
Unprompted review
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Reply from Howdens - Epsom

Hello, Thanks for taking the time out of your day to leave this review. Best wishes. Cha

Rated 3 out of 5 stars

I spent over a £1000 on some doors

I spent over a £1000 on some doors
Staff always get door furniture wrong
Unless I have the code it’s a lottery on what you get..
But I have accounts everywhere and your the only shop that has the nerve to charge me £80 to deliver.
Outrageous..

18 July 2024
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Reply from Howdens - Epsom

Thank you for bringing this matter to our attention, Andy. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

As always an excellent service and

As always an excellent service and great value , great staff who will always go the extra mile to help you out.
Wouldn’t go anywhere else 5 stars 🌟

28 June 2024
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Reply from Howdens - Epsom

Good afternoon Sarah, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes, Alan.

Rated 5 out of 5 stars

As always get a great service @ Epsom Branch!

As always get a great service @ Epsom Branch of Howdens,
Been using them for years!
Always eager to please, most helpful & knowledge were needed!
Constant offers always available!
Recommend this team, most definitely!!

3 February 2024
Howdens - Epsom logo

Reply from Howdens - Epsom

Good morning Wendy, thank you for leaving a 5* review. We're sure that the team at the Epsom depot will be pleased to read this. Best wishes, Harriet.

Rated 5 out of 5 stars

Efficiency in a nut shell

Efficiency in a nut shell, discussed, planned, and delivered, fair price, no quibbles.

25 January 2024
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Reply from Howdens - Epsom

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 1 out of 5 stars
Howdens - Epsom logo

Reply from Howdens - Epsom

Hi, we would be keen to hear more detail on any issues you have experienced so that we can share this with the relevant teams internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com

Rated 5 out of 5 stars

Good products

Good products, great service! Ordered through the App, got a phone call to say items had arrived and all ready to collect when I popped into store.

28 September 2023
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Reply from Howdens - Epsom

Hi, Thanks for leaving this 5 star review for the Howdens - Epsom depot! Best wishes, Tash

Rated 5 out of 5 stars

prompt service

prompt service, excellent product knowledge and breadth of stock.

28 April 2023
Howdens - Epsom logo

Reply from Howdens - Epsom

Hi, Thanks for leaving this 5 star review for the Howdens - Epsom depot! Have a lovely day! Tash.

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