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Howdens - Fraserburgh Reviews 38

TrustScore 4.5 out of 5

4.4

South Harbour Road, Fraserburgh, AB43 9TA Aberdeenshire, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The help and advice we received from the Fraserburgh staff made the choosing and buying of our kitchen units very simple. We were not looking for a full blown 'fitted' kitchen but our custom was co... See more

Company replied

Rated 5 out of 5 stars

We have been renovating a house and Maria and the team at Howdens Fraserburgh have been very helpful. We've had good advice, always kept informed about deliveries and flexible about returning items.... See more

Company replied

Rated 4 out of 5 stars

Great staff, product readily available, only down side is don’t have prices displayed or available online so you have to travel to the unit to find costs

Company replied

Rated 5 out of 5 stars

Quality materials and friendly service, hot coffee most of the time 😉, prices aren’t bad either.

Company replied


Company details

  1. #58 of 135 best companies in Kitchen supply shop
  2. #74 of 219 best companies in Bedroom furniture shop
  3. #24 of 61 best companies in Door supplier
  4. #28 of 82 best companies in Flooring Shop
  5. #19 of 45 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • South Harbour Road, Fraserburgh, AB43 9TA, Aberdeenshire, Scotland, United Kingdom

  • 01346 516 447

4.4

Excellent

TrustScore 4.5 out of 5

38 reviews

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Rated 5 out of 5 stars

Highly recommended

Quality materials and friendly service, hot coffee most of the time 😉, prices aren’t bad either.

22 December 2025
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Reply from Howdens - Fraserburgh

Good morning, Thanks for reviewing our Howdens - Fraserburgh depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Satisfied customer .

The help and advice we received from the Fraserburgh staff made the choosing and buying of our kitchen units very simple.
We were not looking for a full blown 'fitted' kitchen but our custom was considered just as important.
Delivery date and the actual delivery went smoothly, very helpful staff on the delivery vans, who were particular and very careful with all the items.
It all made for a good experience.

17 October 2025
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Reply from Howdens - Fraserburgh

Good morning, Thanks for taking the time out of your day to leave this review. Have a great day, Alexandra

Rated 4 out of 5 stars

Great staff

Great staff, product readily available, only down side is don’t have prices displayed or available online so you have to travel to the unit to find costs

9 September 2025
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Reply from Howdens - Fraserburgh

Hello Sean, Thanks for leaving this 4 star review for the Howdens - Fraserburgh depot!

Best wishes, Alexandra

Rated 5 out of 5 stars

New boots and panties.

Helpful, friendly and knowledgeable staff.

14 August 2025
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Reply from Howdens - Fraserburgh

Hello, good morning,

Thank you for your kind review. We're pleased to hear that our staff were helpful, friendly, and knowledgeable during your visit.

Best wishes,

Rated 5 out of 5 stars

Friendly helpful and good quality

Friendly helpful and good quality, also good range can’t ask for more

5 June 2025
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Reply from Howdens - Fraserburgh

Hello Scott, good morning

Thank you for your kind words and for taking the time to share your experience. We're pleased to hear that you found our service and range satisfactory.

Best wishes,

Rated 5 out of 5 stars

House renovation

We have been renovating a house and Maria and the team at Howdens Fraserburgh have been very helpful. We've had good advice, always kept informed about deliveries and flexible about returning items.
We would definitely recommend them, excellent customer service.

12 June 2025
Unprompted review
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Reply from Howdens - Fraserburgh

Hello Grace,

Thank you for sharing your positive experience with Maria and the team at Howdens Fraserburgh. We're delighted to hear that you found our service helpful and informative during your renovation project.

Best wishes,

Rated 1 out of 5 stars

Unfortunately the product is sub…

Unfortunately the product is sub standard and the designs are flawed and should not be on the market. Communication from store through to management are dreadful and I am still waiting for a resolution to my kitchen 4 months from installation I wish I had gone with Wren

28 March 2025
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Reply from Howdens - Fraserburgh

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Fantastic team in the Fraserburgh Branch

Fantastic team in the Fraserburgh Branch. All very helpful and knowledgable.

9 October 2024
Unprompted review
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Reply from Howdens - Fraserburgh

Good morning John, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

Rated 1 out of 5 stars

Currently having a terrible experience…

** Update they are now saying they will send a representative to clean one of the doors, they will be cleaning every single door to a suitable standard, which they won't be able to do**

Currently having a terrible experience with Howdens. We have a super matt marine blue kitchen which isn't fit for purpose. My husband and myself visited the Fraserburgh branch recently to discuss our dissatisfaction with our recently purchased Super Matt Kitchen. A lady at the branch cleaned the cupboard door that we took with us, it didn't look much better even when using the products that Howden's recommend. It was clear that they have issues with these particular cupboard doors. They have now escalated this matter to the customer care team. I was told it had been escalated to the depot almost 2 weeks ago. I am still waiting for an update despite making numerous phone calls which are not returned.

The kitchen cupboards look no better after cleaning with products recommended by Howdens. They just have different marks on them. The products remove finger marks, but just leave new marks. They are streaky and have lines all over them. We have literally tried everything that they have recommended. I have challenged the customer care team to come to our home and show us how to clean the cupboards, they won't because they can't. It is impossible to clean them, they are now becoming more of a gloss front than a matt with all the rubbing and polishing.

We feel this kitchen is not 'fit for purpose'. We want our kitchen to look as good as it did when it was first purchased. It is impossible to clean the kitchen to a satisfactory standard even when using the products that Howden's recommend.

This situation is intolerable and in fact quite depressing, this situation is causing anxiety and stress as much time is spend trying to get the cupboards to a satisfactory standard, which is impossible. The kitchen is an embarrassment, we have to even tell guests that they must not touch the cupboards which is quite ridiculous. We are now looking into taking legal action to sort this out as it's just not acceptable. No doubt the response to this review is "we are sorry you are having problems, we are investigating this" to then ignore us.

10 July 2024
Unprompted review
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Reply from Howdens - Fraserburgh

Thank you for taking the time to leave this review. Please be assured we will raise your comments with the Fraserburgh depot for their acknowledgement and further investigation. Could you please email reviews@howdens.com with your Howdens account details so that we can provide further help?

Rated 1 out of 5 stars

Bathroom panels not waterproof and…

Bathroom panels not waterproof and require replacing about every two years. Local manager unhelpful in the extreme.

23 November 2023
Unprompted review
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Reply from Howdens - Fraserburgh

Thank you for your feedback, Jeannie. We will share your comments internally. If you would like to discuss this further, please email reviews@howdens.com.

Rated 5 out of 5 stars

As always great staff

As always great staff, competitive prices and fast delivery.

6 May 2023
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Reply from Howdens - Fraserburgh

Hi, Thanks for leaving this 5 star review for the Howdens - Fraserburgh depot! Best wishes, Tash

Rated 5 out of 5 stars

Always greeted with a smile and polite…

Always greeted with a smile and polite conversation. Treated as a customer and thats why they get the sale.

16 March 2023
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Reply from Howdens - Fraserburgh

Hi, Thanks for leaving this 5 star review for the Howdens - Fraserburgh depot! Best wishes, Tash

Rated 5 out of 5 stars

Always a good experience at Howdens…

Always a good experience at Howdens very experienced staff always looking out for you

10 February 2023
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Reply from Howdens - Fraserburgh

Hi, Thanks for leaving this 5 star review for the Howdens - Fraserburgh depot! Best wishes, Tash

Rated 5 out of 5 stars

Howdens Fraserburgh provided a great service!

Howdens Fraserburgh provided a great service. Basically made sure i would buy from them rather than go to another supplier! Very competitive

28 September 2022
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Reply from Howdens - Fraserburgh

Hello, Thanks for leaving this 5 star review for the Howdens – Fraserburgh depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Excellent

Excellent service from a friendly and helpful team.

24 September 2022
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Reply from Howdens - Fraserburgh

Hello, Thanks for reviewing our Howdens – Fraserburgh depot. Have a lovely day! Tash.

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