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Howdens - Hitchin Reviews 19

TrustScore 4 out of 5

4.0

Unit 4, Hillgate, Wilbury Way, SG4 0RY Hitchin, East Anglia, GB


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Rated 5 out of 5 stars

Great service and support from my local depot. Could not ask for more. Steve was super helpful and products great value and well made. Excellent range of products with same it next day delivery 👍🙏

Company replied

Rated 5 out of 5 stars

Howdens in Hitchin Nikki from Howdens in Hitchin was so friendly approachable efficient and helpful in sorting out our new kitchen. Nothing was too much trouble. No hard selling and no pressurising.... See more

Company replied


Company details

  1. #54 of 138 best companies in Kitchen supply shop
  2. #77 of 222 best companies in Bedroom furniture shop
  3. #24 of 61 best companies in Door supplier
  4. #31 of 83 best companies in Flooring Shop
  5. #20 of 40 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 4, Hillgate, Wilbury Way, SG4 0RY, Hitchin, East Anglia, United Kingdom

  • 01462 212 000

4.0

Great

TrustScore 4 out of 5

19 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Trade Collection

Ordered 2 doors
For collection for a job and when my installation team collected 1 door damaged and no more in branch! They then had to drive to another branch as we had the project booked in, would have thought that as doors ordered for collection 2 days prior that these would have been checked for collection ….

23 May 2025
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Reply from Howdens - Hitchin


Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Friendly fast service

Friendly fast service

16 December 2024
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Reply from Howdens - Hitchin

Good morning, thank you for leaving this review for the - Hitchin depot. Take care and have a lovely day!

Rated 4 out of 5 stars

Always helpful and responsive

Always helpful and responsive
Great delivery service always trying to make it work for you

21 March 2024
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Reply from Howdens - Hitchin

Hi, Thanks for taking the time to leave this review- that's great to hear! All the best, Tash

Rated 5 out of 5 stars

Abc abc

👍 good service and staff interaction with customers

1 August 2023
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Reply from Howdens - Hitchin

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great service and support from my local…

Great service and support from my local depot. Could not ask for more. Steve was super helpful and products great value and well made. Excellent range of products with same it next day delivery 👍🙏

14 July 2023
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Reply from Howdens - Hitchin

Hi, Thanks for leaving this 5 star review for the Howdens - Hitchin depot! Have a lovely day! Tash.

Rated 1 out of 5 stars
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Reply from Howdens - Hitchin

We're sorry you have been disappointed by your experience, Michael. Please be assured we will raise your comments with the Hitchin depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 5 out of 5 stars

Howdens in Hitchin

Howdens in Hitchin
Nikki from Howdens in Hitchin was so friendly approachable efficient and helpful in sorting out our new kitchen. Nothing was too much trouble. No hard selling and no pressurising. Everything went smoothly and efficiently, if a part was damaged, it was replaced immediately. Right through from first visit to design of the kitchen and fitting of the kitchen.

15 August 2022
Unprompted review
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Reply from Howdens - Hitchin

Hello, Thanks for leaving this 5 star review for the Howdens - Hitchin depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Excellent service and thanks for your…

Excellent service and thanks for your help.
I will definitely be recommending the Hitchin depot

3 June 2022
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Reply from Howdens - Hitchin

Hello Graham, Thanks for reviewing our Howdens – Hitchin depot. Best wishes, Tash

Rated 5 out of 5 stars

Hitchin staff

Staff are all polite and most are very knowledgeable. Even the new lad in Hitchin i think his name is Ewan or something similar is very polite and vey helpfull . last year i fell from scaffolding and had both wrists severely smashed and now they have loads of metal plates and screws holding my hands to my arms and he and Steve always carry everything out to my van for me and always a pleasure to deal with al the staff there. The new girls mags and Aimi are very polite when on phone and in person and the mangeress Amanda sealed a good kitchen deal for me after the job stopped for so long before i could restart after the accident. They are all good workers and good to deal with

14 April 2022
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Reply from Howdens - Hitchin

Good afternoon, Thanks for reviewing our Howdens – Hitchin depot. It's great to read your comments. All the best, Tash.

Rated 5 out of 5 stars

The service was faultless

The service was faultless. It couldn’t have been better. Great advice that helped me make the right decisions and spend money on the right parts of the project. All Howdens employees at Hitchin exude teamwork.

19 March 2022
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Reply from Howdens - Hitchin

Good afternoon, Thanks for reviewing our Howdens – Hitchin depot. It's great to hear that you had such a positive experience. Have a great day, Tash.

Rated 5 out of 5 stars

The Hitchin branch are very friendly…

The Hitchin branch are very friendly and professional. I received a really good kitchen plan quite quickly and the ordering process was very simple.

1 November 2021
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Reply from Howdens - Hitchin

Good morning Darren, thank you so much for leaving this 5* review for our Hitchin depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Harriet.

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