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Howdens - Hoddesdon Reviews 48

TrustScore 4.5 out of 5

4.3

Unit 7, Trident Industrial Estate, Pindar Road, EN11 0WZ Hoddesdon, East Anglia, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Hi had a few issues with a kitchen I bought recently. I spoke to the manager Dan who managed to rectify the situation very quickly. Dan was very understanding and delivered exemplary customer servic... See more

Company replied

Rated 5 out of 5 stars

I was asked by Dan (Hoddesdon branch manager) to give a review. I do realise that human factor can kill every business but this branch became my friends. Always kin to help and manage problems. We had... See more

Company replied

Rated 5 out of 5 stars

Charlotte at Hoddesdon branch help do much with picking the right kitchen equipment found as the fitter Just all round excellent service and quality goods

Company replied

Rated 5 out of 5 stars

I had a very helpful 1st experience with Howdens , staff were extremely helpful and also very knowledgeable. I made my purchase easily and got great value for money , which in todays climate is very... See more

Company replied


Company details

  1. #58 of 136 best companies in Kitchen supply shop
  2. #76 of 225 best companies in Bedroom furniture shop
  3. #24 of 60 best companies in Door supplier
  4. #27 of 82 best companies in Flooring Shop
  5. #20 of 44 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 7, Trident Industrial Estate, Pindar Road, EN11 0WZ, Hoddesdon, East Anglia, United Kingdom

  • 01992 602 300

4.3

Excellent

TrustScore 4.5 out of 5

48 reviews

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Rated 4 out of 5 stars

Great team at Hoddesdon

Great team at Hoddesdon

30 March 2026
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Reply from Howdens - Hoddesdon

Hello Damon,

Thank you for your positive feedback about our team at Hoddesdon.
Best wishes, Alexandra

Rated 5 out of 5 stars

5-star review! Always great!

My experience with Howdens Hoddesdon is fantastic! Charlotte, Pat & Dan and the rest of the team always go above and beyond to help me out!

16 February 2026
Unprompted review
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Reply from Howdens - Hoddesdon

Hello Gaz, I am sure the team will be pleased to read your kind words! Have a great day, Alexandra

Rated 5 out of 5 stars

Very helpful and excellent service

Charlotte at Hoddesdon branch help do much with picking the right kitchen equipment found as the fitter
Just all round excellent service and quality goods

3 February 2026
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Reply from Howdens - Hoddesdon

Good afternoon, Thanks for reviewing our Howdens - Hoddesdon depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Always friendly and always help great…

Always friendly and always help great company to use!

27 October 2025
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Reply from Howdens - Hoddesdon

Hello Shaun,

Thank you for your kind words and for taking the time to leave such a positive review.

Best wishes, Alexandra

Rated 1 out of 5 stars

Delivery delayed and incorrect unit…

Delivery delayed and incorrect unit sizes
This review relates to Hoddesdon branch not Harlow
Ordered and paid for kitchen units and appliances in April 2025 and said at time of design visit and ordering I would be waiting on the builders availability before asking for delivery. Once builder started he contacted Howdens to arrange delivery and was given a date of Wednesday 20 August. This was then delayed by Howdens to Thursday 21 August. On Wednesday my builder was informed by Howdens that all that could be delivered on Thursday were the doors and hinges. Not much use without unit's to attach them to. When ordering I was told the only items with longer lead times were doors as units were all standard items. Moral of the story is don't believe what you are told about availability and delivery.
Hi reviews at Howdens

Details of order I had issues with in the email trail below which includes a payment reference number and the original estimate number is ???????

As of now in spite of builder being promised first delivery today I have two tradesmen sitting doing nothing waiting for units costing me their wages to do nothing.
To say I am unimpressed is an understatement and I shall be posting this on trust pilot.

Reply from Howdens

34 minutes ago
We're sorry you have been disappointed by your experience, Anthony. Could you please email reviews@howdens with your details so that we can provide further help?

Sent email to reviews at Howdens and no response. Even worse now is it had become apparent that walk units have been measured incorrectly and do not actually fit in the space between walls without having to cut part of walls out. The builder has emailed Howdens about this and had no response. Quite frankly shocking service.
During installation it has become apparent that the unit for the cooker hood extractor is not actually large enough to allow for the vent to be within the unit, hinges provided for doors are a mixture of soft close and normal ones and worktops apparently don't come with screws to fix them to the units.
There is still no response from Howdens regarding the incorrect unit sizes and can only say that I shall never use Howdens again as they seem to provide a kitchen on the basis that they wash their hands of any errors and expect customers to make good any deficiency in design.

21 August 2025
Unprompted review
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Reply from Howdens - Hoddesdon

Thank you for your feedback. Please rest assured we will share your comments internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Olivia was very polite and efficient

Olivia was very polite and efficient. The range to choose from is very extensive.

16 June 2025
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Reply from Howdens - Hoddesdon

Hello Lynn, good morning

Thank you for your kind words about Olivia and our extensive range of options. We are pleased to hear that you had a positive experience with us.

Best wishes,

Rated 5 out of 5 stars

Excellent service

Excellent service
Friendly staff knowing there products well,
Well run branch by Daniel

8 April 2025
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Reply from Howdens - Hoddesdon

Hello, good morning,

Thank you for your kind words about our service and staff at the Hoddesdon branch. We're pleased to hear that you had a positive experience with Daniel and the team.

Best wishes,

Rated 2 out of 5 stars

Poor quality cabinets

Poor quality cabinets, some didn’t even have enough glue to hold them together and needed screwing together to keep them from falling apart. The backs are just stapled on and come off with the slightest pressure. Explaining to the client why there new kitchen is falling to bits is embarrassing.

14 January 2025
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Reply from Howdens - Hoddesdon

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 3 out of 5 stars

Sometimes a bit vague

Sometimes a bit vague

22 August 2024
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Reply from Howdens - Hoddesdon

Thank you for taking the time to leave this review. We're always keen to hear feedback on how we can continue to improve our business and services. Please be assured we will pass your comments to the relevant team for development considerations.

Rated 5 out of 5 stars

I had a very helpful 1st experience…

I had a very helpful 1st experience with Howdens , staff were extremely helpful and also very knowledgeable.
I made my purchase easily and got great value for money , which in todays climate is very rare.

7 March 2024
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Reply from Howdens - Hoddesdon

Hi, Thanks for leaving this positive review. Best wishes, Tash

Rated 5 out of 5 stars

Staff always friendly and helpful

Staff always friendly and helpful

3 February 2024
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Reply from Howdens - Hoddesdon

Good morning Suzanne, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Camille.

Rated 5 out of 5 stars

Very helpful in merchant and prompt…

Very helpful in merchant and prompt delivery 👍

25 January 2024
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Reply from Howdens - Hoddesdon

Good morning Ian, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Camille.

Rated 5 out of 5 stars

Great service by Howdens

Great service by Howdens. From beginning to end. Managed to get my kitchen set in time and can’t wait until I have them put up.

15 November 2023
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Reply from Howdens - Hoddesdon

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Hoddesdon branch

I was asked by Dan (Hoddesdon branch manager) to give a review. I do realise that human factor can kill every business but this branch became my friends. Always kin to help and manage problems. We had in past some issues around 1 person but this person is not working anymore and everything turned back into great relationship

20 October 2023
Unprompted review
Howdens - Hoddesdon logo

Reply from Howdens - Hoddesdon

Hi, Thanks for leaving this 5* review. All the best, Tash.

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