Shout out to the great team at Houghton Le Spring shop. Always helpful & reliable during our renovations. Thank you
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Shout out to the great team at Houghton Le Spring shop. Always helpful & reliable during our renovations. Thank you
Company replied
Linzi who called out to measure and design was friendly and professional The boot room design was great. Howdens suggested a wall mount 800 half cupboard turned it upside down to achieve shoe stora... See more
Company replied
Kitchen was planned in detail by Howdens. Lots of kitchen choices are available and we chose the Chilcomb range which looks beautiful in our kitchen. New colours have been introduced to their ranges t... See more
Company replied
The staff get to know their customers on a level of understaning the trades customers when they walk in. A warm welcome is always there when you walk in and the service and advice given is informati... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Mercantile Road, DH4 5PH, Tyne And Wear, North East, United Kingdom
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Shout out to the great team at Houghton Le Spring shop. Always helpful & reliable during our renovations. Thank you

Reply from Howdens - Houghton Le Spring

Reply from Howdens - Houghton Le Spring
I recently had a new kitchen installed, supplied by the Houghton-le-Spring branch. A number of the doors were damaged; albeit the packaging wasn't, which suggests that the defect originated at the factory. There were some other issues with the size of some of the cabinets and the flue kit for the extractor fan.
Once this was brought to the attention of Dale, the branch manager, he quickly organised the delivery of the doors, which arrived within an hour of our telephone conversation! The remaining items were delivered early the next day.
Overall, I've been very impressed with the help and after sales service provided. Given that the majority of the doors were cosmetically damaged it was a cause for concern for me, as the kitchen components had been with me sometime before my kitchen fitter was available to install my kitchen.
I'm grateful for all the help and assistance that Dale and his staff provided to enable my kitchen to be installed without any delay.
I'd like to think that Dale and his team will be recognised and I would highly recommend Howdens', without hestitation!

Reply from Howdens - Houghton Le Spring
Always good fun in store with Andy and Josh.

Reply from Howdens - Houghton Le Spring
Product good quality but need to support a reasonable price delivery service

Reply from Howdens - Houghton Le Spring
The staff and service I receive from Howdens is second to none. Especially Andy, Josh and Georgia from the Houghton Le Spring branch. Thank you!

Reply from Howdens - Houghton Le Spring

Reply from Howdens - Houghton Le Spring
The staff get to know their customers on a level of understaning the trades customers when they walk in. A warm welcome is always there when you walk in and the service and advice given is informative and proffesional
Thanks and keep it up
CJ

Reply from Howdens - Houghton Le Spring

Reply from Howdens - Houghton Le Spring

Reply from Howdens - Houghton Le Spring
Excellent knowledge and professional, expertise and advice given. Would highly recommend

Reply from Howdens - Houghton Le Spring
The attitude of a man here is absolutely disgusting the twice I have been in to this shop he has been very sarcastic and rude with me I will never go back here again

Reply from Howdens - Houghton Le Spring

Reply from Howdens - Houghton Le Spring
Great set of lads and lasses at the houghton branch. Very helpful and always happy to help with anything.

Reply from Howdens - Houghton Le Spring
Kitchen was planned in detail by Howdens. Lots of kitchen choices are available and we chose the Chilcomb range which looks beautiful in our kitchen. New colours have been introduced to their ranges too. Delivery was super quick. Very happy with their friendly service.

Reply from Howdens - Houghton Le Spring

Reply from Howdens - Houghton Le Spring
Linzi who called out to measure and design was friendly and professional
The boot room design was great.
Howdens suggested a wall mount 800 half cupboard turned it upside down to achieve shoe storage.
Unfortunately Howdens manager couldn't solve the drop down damper door. I had to get slow down damper from Amazon. Howdens agreed to meet the cost. Fast service, good quality will definately use again and would recommend.

Reply from Howdens - Houghton Le Spring
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