Good customer service at the front counter and staff at back in yard and always on point which product I’m looking for
Company replied

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Good customer service at the front counter and staff at back in yard and always on point which product I’m looking for
Company replied
Ricardo and the staff at Ilford Howdens were very helpful in the purchase of my new kitchen. Ricardo was polite, courteous and very professional from when he came to the house and took the necessary m... See more
Company replied
Howdens Ilford dealt with my purchase and were excellent from start to finish. Jigna runs a professional operation and leads from the front, with a team that support her. Also, special mention to Amit... See more
Company replied
I got Bobby Karia to plan my kitchen. After initial planning we took home the plan and the quotation. The kitchen was delivered two days after placing the order which was pretty quick as we had alread... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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350 - 362 High Road, Ilford, Essex, IG1 1QP, Essex, London, United Kingdom
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Good customer service at the front counter and staff at back in yard and always on point which product I’m looking for

Reply from Howdens - Ilford

Reply from Howdens - Ilford
I am not happy with Howdens Shadwell I am builder but your commitment it’s not good not Ilford branch it’s different branch Ilfrod all staff good and understanding

Reply from Howdens - Ilford
I request everyone out there to not use them. Horrible experience at every step. They measured incorrectly and had to do set up twice and then asked me to pay extra for rounded corners at last moment. Even after paying left two corners sharp as knives and ask me to pay even more. Hassle inconvenience and day light robbery. Go to corner shop but not Howdens

Reply from Howdens - Ilford
I had a very bad experience with the Howdens Ilford branch. The staff were extremely rude and unprofessional. I expected better customer service from such a reputed company. Very disappointed with the way I was treated and will not be returning to this branch again.

Reply from Howdens - Ilford
I requested stop promotional phone calls, still continue promotinal phone calls from ilford branch.

Reply from Howdens - Ilford

Reply from Howdens - Ilford
I’ve been using Howdens Ilford for my renovation projects for a while now, and they never disappoint. The team is always friendly, professional, and ready to help with advice or product recommendations. The kitchen and joinery materials are top quality, always in stock, and deliveries are fast and reliable.
Special thanks to the Ilford branch staff for always going the extra mile to make sure everything runs smoothly — from quoting to collection. Definitely one of the best trade counters in the area. Highly recommend to any builder or tradesperson looking for great service and products at fair prices!

Reply from Howdens - Ilford
i have very good experince and everyone like Kitchen special thanks to Bobby for helping us to choose the correct colour combination.
even builder and kitchen fitter took the video and bring their potential couster to see our kitchen

Reply from Howdens - Ilford
We visited Ilford Howden today morning, the lady at the counter was extremely arrogant. My builders had warned me against visiting Howden. No wonder Howdens has such bad reputation for poor customer service!

Reply from Howdens - Ilford
I got Bobby Karia to plan my kitchen. After initial planning we took home the plan and the quotation. The kitchen was delivered two days after placing the order which was pretty quick as we had already booked the kitchen fitter to start the work. I have good relationships with the staff at Ilford branch and usually they do look after me. Thanks guys.

Reply from Howdens - Ilford
After weeks of frustration with my local Howdens in Barking—chasing responses, multiple visits, and feeling completely undervalued—I decided to try the Ilford branch on the High Road. It turned out to be the best decision. From the moment I walked in, the team’s knowledge and customer service stood out. On the kitchen side, Shahin listened attentively to my needs and turned around a design that was both thoughtful and quick. On the hardware side, Jak was exceptional—genuinely friendly and incredibly helpful in guiding me through choices on handles, hinges, doors, skirting, and architraves. The entire team is welcoming, professional, and proactive. I’m truly grateful for their support and wouldn’t hesitate to recommend this branch. Thank you, Ilford Howdens, for restoring my faith in great service.

Reply from Howdens - Ilford
Have good customer service and easy to dealt with all matter regarding account opening

Reply from Howdens - Ilford
We had fantastic service from beginning to end, the teams at Howdens - Ilford are fantastic. Ricardo provided a brilliant service on site and Gary Singh was extremely helpful instore. I would recommend 100%.

Reply from Howdens - Ilford
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