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Howdens - Ilford Reviews 

100
•
TrustScore 4 out of 5

4.1

350 - 362 High Road, Ilford, Essex, IG1 1QP Essex, London, GB

•

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Rated 5 out of 5 stars

Ricardo and the staff at Ilford Howdens were very helpful in the purchase of my new kitchen. Ricardo was polite, courteous and very professional from when he came to the house and took the necessary m... See more

Company replied

Rated 5 out of 5 stars

Excellent branch to purchase from these guys go above and beyond to meet expectations. Staff are very friendly and facilitate your needs, I must say this is by far the best experience I have rece... See more

Company replied

Rated 5 out of 5 stars

Howdens Ilford dealt with my purchase and were excellent from start to finish. Jigna runs a professional operation and leads from the front, with a team that support her. Also, special mention to Amit... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Howdens Ilford for my renovation projects for a while now, and they never disappoint. The team is always friendly, professional, and ready to help with advice or product recommendati... See more

Company replied


Company details

  1. Kitchen supply shop
  2. also in
  3. Bedroom furniture shop
  4. Door supplier
  5. Flooring Shop
  6. Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • 350 - 362 High Road, Ilford, Essex, IG1 1QP, Essex, London, United Kingdom

  • 020 8514 4211

4.1

Great

TrustScore 4 out of 5

100 reviews

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4.1

All reviews

(100)

8,663 reviews in the last 12 months

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Rated 1 out of 5 stars

The ‘super matte’ charcoal cupboards…

The ‘super matte’ charcoal cupboards are the worst things ive ever purchased in my life. Biggest regret. Absolute joke that such expensive kitchen could constantly look like an old mess since theyre literal stain/grease magnets even when ive freshly cleaned with their recommended cleaners and magic sponges. An even bigger joke is the lack of response and willingness to help rectify this massive disappointment. Literally hated my ‘new’ kitchen ever since i bought it.

2 November 2026
Unprompted review
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Reply from Howdens - Ilford

Thank you for taking the time to leave this review. Please be assured we will raise your comments with the Ilford depot for their acknowledgement.

Many Thanks
Alexandra

Rated 5 out of 5 stars

Good communication

7 October 2026
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Reply from Howdens - Ilford

Hello SYED BUILDERS,

Thank you for your positive feedback on our communication.

Best wishes, Alexandra

Rated 5 out of 5 stars

Very good services

5 October 2026
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Reply from Howdens - Ilford

Hello S S BUILDERS,

Thank you for your positive feedback and for rating our services so highly.

Best wishes, Alexandra

Rated 4 out of 5 stars

You have a perfect team in seven kings…

You have a perfect team in seven kings London, every thing is positive and happy staff,

21 September 2026
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Reply from Howdens - Ilford

Good afternoon, Thanks for reviewing our Howdens - Ilford depot. Have a great day. Many Thanks, Alexandra

Rated 5 out of 5 stars

Howdens Ilford the Best Experience

Excellent branch to purchase from these guys go above and beyond to meet expectations.
Staff are very friendly and facilitate your needs, I must say this is by far the best experience I have received from Howdens branch.
Reach out to Taha Zafar his brilliant in supporting and assisting in your purchase or project.
We are a business and we deal with a number of kitchen suppliers and Howdens Ilford is by far the best experience.
Kitchen products are of a an excellent quality and even the guys who work at the back in loading up your goods are brilliant !
Wish you all the best & keep up the great work!

26 August 2026
Unprompted review
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Reply from Howdens - Ilford

Hello Irfaan Mumtaz, It's great to hear that you had such a positive experience. Best wishes, Alexandra

Rated 5 out of 5 stars

excellent

Good service

14 August 2026
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Reply from Howdens - Ilford

Hello Mr Mohammad Naeem,

Thank you for taking the time to leave us a review.

Best wishes, Alexandra

Rated 4 out of 5 stars

Helpful staff

6 August 2026
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Reply from Howdens - Ilford

Good morning, Thank you for your four-star review. Take care and have a lovely day. Many Thanks, Alexandra

Rated 5 out of 5 stars

Excellent Service

Good service , in stock , value for money.

23 June 2026
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Reply from Howdens - Ilford

Hello Andrew,

Thank you for your positive feedback.

Best wishes, Aine

Rated 5 out of 5 stars

Brilliant Service.

Miss Navneet helped me beyond the limits.she got deep knowledge about products and services.Brilliant Service.

19 June 2026
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Reply from Howdens - Ilford

Good Afternoon

Thank you for your kind words about Navneet and the service you received. We're delighted to hear that her knowledge and assistance made a positive impact on your experience with us.

Thanks

Zara

Rated 5 out of 5 stars

Good customer service at the front…

Good customer service at the front counter and staff at back in yard and always on point which product I’m looking for

16 June 2026
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Reply from Howdens - Ilford

Hello Mr Sagoo,

Thank you for your kind words and for recognising the efforts of our front counter and yard staff. We're delighted to hear that you consistently find the products you're looking for with ease.

Best wishes,
Todd

Rated 1 out of 5 stars

I am not happy with Howdens I am…

I am not happy with Howdens Shadwell I am builder but your commitment it’s not good not Ilford branch it’s different branch Ilfrod all staff good and understanding

10 February 2026
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Reply from Howdens - Ilford

Thank you for your review. Please rest assured we will share your comments internally.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Many Thanks

Alexandra

Rated 1 out of 5 stars

I request everyone out there to not use…

I request everyone out there to not use them. Horrible experience at every step. They measured incorrectly and had to do set up twice and then asked me to pay extra for rounded corners at last moment. Even after paying left two corners sharp as knives and ask me to pay even more. Hassle inconvenience and day light robbery. Go to corner shop but not Howdens

26 January 2026
Unprompted review
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Reply from Howdens - Ilford

Thank you for your review. Please rest assured we will share your comments internally.

Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Many Thanks

Alexandra

Rated 1 out of 5 stars

I had a very bad experience with the…

I had a very bad experience with the Howdens Ilford branch. The staff were extremely rude and unprofessional. I expected better customer service from such a reputed company. Very disappointed with the way I was treated and will not be returning to this branch again.

22 October 2025
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Reply from Howdens - Ilford

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 1 out of 5 stars

I requested stop promotional phone…

I requested stop promotional phone calls, still continue promotinal phone calls from ilford branch.

2 October 2025
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Reply from Howdens - Ilford

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Good service ilford branch

Good service ilford branch. Were very helpful. Thanks

6 October 2025
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Reply from Howdens - Ilford

Hello Mukesh Shah,

Thank you for your kind words about the service at our Ilford branch.
Best wishes, Alexandra

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