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Howdens - Isleworth Reviews 8

TrustScore 4 out of 5

3.8

Unit 5, Clock Tower Industrial Estate, Clock Tower Road, TW7 6GF Isleworth, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Staff are very helpful, product range and pricing is very good, and a large selection available immediately from stock without having to wait for long periods

Company replied

Rated 5 out of 5 stars

Gareth was super helpful in helping me find a replacement hob for an elderly friend. Both on the phone and in person he was very patient and explained everything I needed to know. His customer service... See more

Company replied

Rated 5 out of 5 stars

Friendly staff that really took an interest in my project. designer took time to explain all my confused 🫤 questions on several occasions allowing me to understand a bit more about the installation.... See more

Company replied

Rated 5 out of 5 stars

Very helpful staff, in particular Gareth at the Isleworth branch. Products are top quality.

Company replied


Company details

  1. #55 of 140 best companies in Kitchen supply shop
  2. #82 of 224 best companies in Bedroom furniture shop
  3. #26 of 64 best companies in Door supplier
  4. #31 of 81 best companies in Flooring Shop
  5. #20 of 40 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 5, Clock Tower Industrial Estate, Clock Tower Road, TW7 6GF, Isleworth, London, United Kingdom

  • 020 8104 1400

3.8

Great

TrustScore 4 out of 5

8 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Extremely disappointing

I had an extremely disappointing experience with Howdens Isleworth - (Ellie - sales representative).
We attended an appointment to review our kitchen proposal, but the meeting was very poorly prepared. We waited nearly one hour and a half while Ellie, the sales representative, added items one by one during the appointment. It was clear there had been no preparation in advance.
On top of that, she did not present the kitchen design, show us the proposal properly, or walk us through any details, just the final cost ( total amount).
There was no proper communication or professional sales approach.
I didn’t even stay to go through the laundry section, as it was going to be done item by item while we waited again.
For future appointments, I strongly recommend that meetings are properly prepared in advance. If not, they should be postponed. Everyone’s time is valuable, and waiting 1 hour and 20 minutes just to receive a price; which could have been communicated over the phone , is unacceptable.
Unfortunately, based on this experience, I would not recommend this branch at all.

18 February 2026
Unprompted review
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Reply from Howdens - Isleworth

Please rest assured we will share your comments internally.

Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Good in all respects

Staff are very helpful, product range and pricing is very good, and a large selection available immediately from stock without having to wait for long periods

30 January 2026
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Reply from Howdens - Isleworth

Hello Paul,

Thank you for your positive feedback.

Best wishes, Alexandra

Rated 5 out of 5 stars

Friendly staff that really took an…

Friendly staff that really took an interest in my project. designer took time to explain all my confused 🫤 questions on several occasions allowing me to understand a bit more about the installation. The project has been much slower than I anticipated however Howdens have not placed any pressure on us having the kitchen delivered before we’re ready.

3 October 2025
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Reply from Howdens - Isleworth

Hello Jan Milstead, Thanks for reviewing our Howdens - Isleworth depot. All the best, Alexandra

Rated 5 out of 5 stars

High quality

High quality, warm treatment and reasonable price,

3 October 2025
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Reply from Howdens - Isleworth

Hello Bahram,

Thank you for your kind review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Top class customer service

Gareth was super helpful in helping me find a replacement hob for an elderly friend. Both on the phone and in person he was very patient and explained everything I needed to know. His customer service skills were top class. I will certainly recommend the Isleworth branch in the future.

24 July 2024
Unprompted review
Howdens - Isleworth logo

Reply from Howdens - Isleworth

Good morning Edna, We are so pleased to read your positive comments, thanks for leaving such a great review. Have a lovely day!

Rated 5 out of 5 stars

Blank tubs

Very good buy service prompt and polite

24 April 2024
Howdens - Isleworth logo

Reply from Howdens - Isleworth

Good afternoon John, Thanks for leaving this 5 star review for the Howdens - Isleworth depot, It's great to read your feedback regarding our service. All the best.

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