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Howdens - Kettering Reviews 60

TrustScore 4.5 out of 5

4.4

Unit 2, Baron Avenue, Telford Way, NN16 8UW Northamptonshire, East Midlands, GB


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Rated 5 out of 5 stars

From the outset Howdens provided a first class seamless service. Kitchen was ordered and delivered in full, in 2 weeks. Marcus was on hand to advise us what would would enhance our kitchen, & designe... See more

Company replied

Rated 5 out of 5 stars

First class service from day 1. Magdelana at your Kettering branch arrived for the initial appointment promptly and explained everything very clearly to assist us in choosing a new kitchen. When we at... See more

Company replied

Rated 5 out of 5 stars

Fantastic technical and over the counter support, first time fitting of a Howden’s kitchen and it won’t be my last

Company replied

Rated 5 out of 5 stars

Good design, good quality kitchen, a couple of problems that were soon sorted by Kettering branch, I will certainly buy from Howdens again

Company replied


Company details

  1. #58 of 136 best companies in Kitchen supply shop
  2. #75 of 219 best companies in Bedroom furniture shop
  3. #24 of 61 best companies in Door supplier
  4. #29 of 83 best companies in Flooring Shop
  5. #19 of 45 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 2, Baron Avenue, Telford Way, NN16 8UW, Northamptonshire, East Midlands, United Kingdom

  • 01536 522 927

4.4

Excellent

TrustScore 4.5 out of 5

60 reviews

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Rated 4 out of 5 stars

Howdens quality range of Kitchen Units

Howdens produce a quality range of Kitchen unit. Their staff are very knowledgeable and helpful and will always offer advice if asked.
Delivery is quick and on time. I have always advised Howdens as the Premier Kitchen supplier in the area.

9 September 2022
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Reply from Howdens - Kettering

Hello, Thanks for reviewing our Howdens – Kettering depot. Take care and have a lovely day, Tash.

Rated 1 out of 5 stars

Never again

Never again! Stopped using Kettering Howdens because they were so unreliable. Gave them one more chance and guess what, let me down. Delivered a kitchen with no worktops. Phoned the branch and they (Sam) told me I should of checked with them when I bought the kitchen that they were in stock! Sorry thought I was the customer not your stock taker ! Had plumbers booked in which I’ve now had to cancel. I’ve paid £300 more to go to Hevey but at least I know I’ll get a complete kitchen.

8 July 2022
Unprompted review
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Reply from Howdens - Kettering

Thank you for bringing this matter to our attention, Ben. Please be assured we will raise your comments with the Kettering depot for their acknowledgment and clarity on the situation. All the best

Rated 3 out of 5 stars

Click and collect

Click and collect: ordered 2 lengths of 170mm skirting, picked up the skirting and on arrival at home, one length of skirting was 152mm rather than 170mm. Had to return to Howdens, Kettering and the staff couldnt explain why I was given the wrong skirting lengths. Not very impressed.

5 June 2022
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Reply from Howdens - Kettering

Thank you for bringing this matter to our attention, Paul. Please rest assured we will share your comments internally to avoid this happening again in the future. All the best

Rated 5 out of 5 stars

Kettering branch- never had a bad…

Kettering branch- never had a bad experience! Sam is the man!

25 May 2022
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Reply from Howdens - Kettering

Hello Jamie, Thanks for reviewing our Howdens – Kettering depot. Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Jason Hill superb leadership

Jason Hill superb leadership - great quality product at sensible quote and delivered quickly thank you Marcus for designs and organising again really well done.

29 April 2022
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Reply from Howdens - Kettering

Good afternoon, Thanks for reviewing our Howdens – Kettering depot. Have a great day, Tash.

Rated 4 out of 5 stars

A few ups and downs with this order but…

A few ups and downs with this order but has been rectified
Just waiting now to start my next kitchen project

27 January 2022
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Reply from Howdens - Kettering

Good morning Laurraine, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

Rated 1 out of 5 stars

Although my account is at Kettering my…

Although my account is at Kettering my son and daughter-in-law purchased a kitchen from your Market Harbourgh department. This turned out to be one very big mistake. Basically the designer should be sacked, the supply department were totally useless, and the delivery driver lied about delivering some of the items. They were suddenly found at the depot when we mentioned our CCTV. Total lash up from start to finish. Would certainly not recommend Howdens to anyone.

19 December 2021
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Reply from Howdens - Kettering

Thank you for bringing this matter to our attention, Nicholas. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Salesman approach was absorbing and…

Salesman approach was absorbing and infectious, easy to listen too.
Makes you feel good buying something

8 November 2021
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Reply from Howdens - Kettering

Good morning, thanks for taking the time out of your day to leave this review. That is really good to hear. Have a lovely day! Harriet.

Rated 4 out of 5 stars

Really helpful

Overall always had really good experience with Howdens, friendly and helpful.
Been a bit up and down for us during the Covid experience so when I went in my account had been closed. Applied again but had to bring in all the guff which I had done when I first opened an account - should be an easier way? Please...
This latest transaction was fine, only one niggle, didn't get the correct final price as I was not told of the delivery charge..... I forgot about this as did Howdens
(forgot how high delivery is when compare to other suppliers) until I got the invoice.
Delivery great and on time and all bits and pieces arrived.
Summary - great people, very helpful, good quality.

31 August 2021
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Reply from Howdens - Kettering

Good afternoon Bob, thank you so much for leaving this 5* review for our Kettering depot! I'm sure they will be really pleased to read your kind comments. Take care and enjoy your day! Harriet.

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