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Howdens - Kings Lynn Reviews 

220
TrustScore 5 out of 5

4.8

Unit 3, St. Andrews Court, Rollesby Road, PE30 4LS Norfolk, East Anglia, GB


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See what reviewers are saying

Rated 5 out of 5 stars

After comparing some quotes with different suppliers I found that Howden's product quality, value and service support were far superior. The support we received from Kadie, not only for the initi... See more

Company replied

Rated 5 out of 5 stars

I have recently ordered 2 kitchens for our refurbishment project from Howden's Kings Lynn. Kadie helped me through the whole design and ordering process. She is professional, knowledgeable and very... See more

Company replied

Rated 5 out of 5 stars

This company has, in all my past experience, had very efficient staff whom know the product they are selling. When I've had any issues, parts were speedily exchanged.

Rated 5 out of 5 stars

I came to your showroom a few months ago, because I wanted to get a kitchen design and somebody who would listen to me. I met Jacob Rhodes, what an excellent salesman!!! no high-pressure sales he l... See more

Company replied


Company details

  1. #60 of 136 best companies in Kitchen supply shop
  2. #80 of 229 best companies in Bedroom furniture shop
  3. #24 of 63 best companies in Door supplier
  4. #30 of 88 best companies in Flooring Shop
  5. #18 of 46 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 3, St. Andrews Court, Rollesby Road, PE30 4LS, Norfolk, East Anglia, United Kingdom

  • 01553 772 881

4.8

Excellent

TrustScore 5 out of 5

220 reviews

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4.8

All reviews

(220)

9,554 reviews in the last 12 months

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Rated 1 out of 5 stars

Measurements were wrong therefore were…

Measurements were wrong therefore were unable to fit quartz worktop.

14 March 2023
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Reply from Howdens - Kings Lynn

We're sorry you have been disappointed by your experience, Tony. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Always helpful and knowledgeable

Always helpful and knowledgeable, great friendly atmosphere a pleasure to deal with

18 March 2023
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Reply from Howdens - Kings Lynn

Hi Gerald, Thanks for leaving this 5 star review for the Howdens - Kings Lynn depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Amazing Staff & Customer Service

Well what can I say Kimmi, Chelsea, Aynsley and the man who sits just out the back sorry I forgot his name but the service they have given us has been amazing and first class they knowledge and helpfulness 5* we have been looked after so well from start to finish a big thank you to all of you you have made our experience so easy a million thank you’s would not be enough

10 March 2023
Unprompted review
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Reply from Howdens - Kings Lynn

Hi, Thanks for leaving this 5 star review for the Howdens - Kings Lynn depot! Have a great day, Tash.

Rated 5 out of 5 stars

Very speedy and knowledgeable counter…

Very speedy and knowledgeable counter service,always saving time but being accurate with information and making sure you get what you want.

2 March 2023
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Reply from Howdens - Kings Lynn

Hi, Thanks for leaving this 5 star review for the Howdens - Kings Lynn depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Planning a kitchen

Planning a kitchen can be stressful. Not with Rob at the King’s Lynn branch of Howdens. Nothing is too much trouble. From measuring, choosing units, work tops (I’ve changed my mind 4 times so far!) sinks, taps. Communication is brilliant and his advice and knowledge of their products is second to none. And I’m not even finished yet! Thank you, you’ve made the experience great

7 March 2023
Unprompted review
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Reply from Howdens - Kings Lynn

Hi, Thanks for leaving this 5 star review for the Howdens - Kings Lynn depot! Best wishes, Tash

Rated 5 out of 5 stars

Excellent service from Kings Lynn…

Excellent service from Kings Lynn Branch, just started installing our kitchen - brilliant service from Kimmi, nothing is too much trouble.Highly recommend this branch.

7 March 2023
Unprompted review
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Reply from Howdens - Kings Lynn

Hi, Thanks for leaving this 5 star review for the Howdens - Kings Lynn depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Excellent Service.

The team are very knowledgeable and helpful, with quick service.

11 February 2023
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Reply from Howdens - Kings Lynn

Hi, Thanks for leaving this 5 star review for the Howdens – Kings Lynn depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Top Notch

Brilliant staff, go above and beyond to give me what I need when I need it, no quibbling over missing or damaged parts, short notice delivery 🚚.

1 February 2023
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Reply from Howdens - Kings Lynn

Hello, Thanks for reviewing our Howdens – Kings Lynn depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

Helpful staff

Very helpful with what we needed and knew their products.

27 January 2023
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Reply from Howdens - Kings Lynn

Hi, Thanks for reviewing our Howdens – Kings Lynn depot. Have a lovely day! Tash.

Rated 5 out of 5 stars

I had a very important query that was…

I had a very important query that was resolved over the phone very quickly. Keep up the good work kings lynn you're great.
Thank you .

27 January 2023
Unprompted review
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Reply from Howdens - Kings Lynn

Hello, Thanks for leaving this 5 star review for the Howdens – Kings Lynn depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Helpful

Helpful, friendly staff with lots of knowledge.

19 January 2023
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Reply from Howdens - Kings Lynn

Hello, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 1 out of 5 stars

Lies and awful,service

Purchased a new fitted kitchen and fitmemt from a local builder for 12k total,supplied by howdens and fitted by builder.after 4 weeks we had issues with fridge(tall lamona larder) the door dropped and hinges snapped.builder fixed but a week later it broke and dropped again,3 weeks later the same happened,the builder then turned to howdens who sent lamona out,they came 3 times and tried to fix but said the issue was the 70/30 split howdens doors were too heavy for a full length fridge and would need replacing,howdens stated they were aware of an issue with this fridge and doors set up but they would sort it..they then tried lieing saying we refused to let engineers in to fix it when in fact they had already tried 3 times…the manager hasn’t called to chat just left a third hand message to our builder saying they no longer want to try resolving the issue! They wish to refund at trade cost the fridge price then for us to pay for the fridge removal,new fridge/freezer new doors and fitmemt! What a joke…the manager has never spoken to us or tried to resolve the issue and now says we have to travel to branch to get a refund?‘we are now seeking legal,action and advice.._some of the worse customer service we have ever received….Julie and Roy
We even gave them the oppprtunitty to fit a fridge freezer 70/30(when we wanted a full fridge only) and new doors to resolve this but that fell on death ears..we’ve been nothing but polite,patient and cooperative from June until now in December…joke of a company,maybe just this branch so please avoid at all costs..

14 December 2022
Unprompted review
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Reply from Howdens - Kings Lynn

Thank you for bringing this to our attention. Please be assured we will raise your comments with the Kings Lynn depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

Rated 3 out of 5 stars

Asked for 2foot 9 door got to the job…

Asked for 2foot 9 door got to the job it was a 2foot 6. Back we had to go and change it not happy

10 November 2022
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Reply from Howdens - Kings Lynn

Sorry you have been disappointed by your experience, Robert. Please be assured we will raise your comments with the Kings Lynn depot for their acknowledgment and to avoid instances like this happening again in the future.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, excellent sale prices and great delivery. I think Howdens kitchens are the best, especially at sale time!!

7 October 2022
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Reply from Howdens - Kings Lynn

Hello, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great Company

Efficient, accurate friendly service by inital visit from Kim. Absolutely brilliant staff in the shop too.

26 September 2022
Unprompted review
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Reply from Howdens - Kings Lynn

Hello, Thanks for reviewing our Howdens - Kings Lynn depot. Best wishes, Tash

Rated 5 out of 5 stars

Incredible service by Kimmie.

Incredible service by Kimmie.
I recently visited Howdens branch King’s Lynn to purchase a kitchen. I was greeted and assisted by professional and knowledgeable staff. But I must mention Kimmie. The kitchen design she produced was even better then what I had envisioned and she made the most out of the space I have. The aftersales service was fantastic too. I really can’t recommend Kimmie & Howdens if you need a kitchen enough. Thank you!

3 October 2022
Unprompted review
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Reply from Howdens - Kings Lynn

Hello, Thanks for reviewing our Howdens - Kings Lynn depot. Have a lovely day! Tash.

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