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Howdens - Musselburgh Reviews 62

TrustScore 4 out of 5

4.2

Unit 12/3, Newhailes Industrial Estate, Newhailes Road, EH21 6SY East Lothian, Scotland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I love going to my local Howdens in Musselburgh. The staff are always friendly knowledgeable and quick to sort you out with a great deal. Smart cutting edge products always in stock. Great prices and... See more

Company replied

Rated 3 out of 5 stars

Extremely poor communication, I placed an order for some kitchen items that needed ordering up. Waited a week, gave them a call to be told they arrived three days ago!!!

Company replied

Rated 5 out of 5 stars

Ian at the Musselburgh branch is always helpful and easy to deal with.Warehouse guys are always fast and efficient in bringing out the items.

Company replied

Rated 5 out of 5 stars

No matter what I was needing they just helped me out especially Ian front desk Musselburgh cheers

Company replied


Company details

  1. #59 of 136 best companies in Kitchen supply shop
  2. #76 of 225 best companies in Bedroom furniture shop
  3. #26 of 62 best companies in Door supplier
  4. #27 of 82 best companies in Flooring Shop
  5. #20 of 44 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 12/3, Newhailes Industrial Estate, Newhailes Road, EH21 6SY, East Lothian, Scotland, United Kingdom

  • 0131 665 7603

4.2

Great

TrustScore 4 out of 5

62 reviews

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Rated 3 out of 5 stars

Staff were helpful, kit back order

Staff were helpful however not all the kit was there when I was told it was, it was delayed.

9 April 2026
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Reply from Howdens - Musselburgh

Thank you for your review. Please rest assured we will share your comments internally.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Many Thanks

Alexandra

Rated 5 out of 5 stars

Great speedy service as always

Great speedy service as always. Good knowledge of products.

2 March 2026
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Reply from Howdens - Musselburgh

Good morning, Thank you for taking the time to write such a great review. Have a great day, Alexandra

Rated 3 out of 5 stars

Extremely poor communication

Extremely poor communication, I placed an order for some kitchen items that needed ordering up. Waited a week, gave them a call to be told they arrived three days ago!!!

2 February 2026
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Reply from Howdens - Musselburgh

Thank you for your review. Please rest assured we will share your comments internally.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Many Thanks

Alexandra

Rated 5 out of 5 stars

Verplynth purchasey good efficient service by staff

Very good efficient service by staff

25 August 2025
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Reply from Howdens - Musselburgh

Hello Robert, good morning,

Thank you for your kind words and for taking the time to share your experience with us. We're pleased to hear that you found our service efficient.

Best wishes,
The Howdens Musselburgh Team

Rated 5 out of 5 stars

Always very reasonable and good quality

Always very reasonable and good quality

7 April 2025
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Reply from Howdens - Musselburgh

Hello Brian, good morning

Thank you for your positive feedback and for highlighting the quality and value of our services. We appreciate your support and look forward to assisting you with any future kitchen projects.

Best wishes,

Rated 5 out of 5 stars

Great place to go

I have been using howdens for my tools and materials for long time know.
Staff are friendly and get my tools and materials at a good price

6 December 2024
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Reply from Howdens - Musselburgh

Thank you for the 5* review!

Rated 5 out of 5 stars

Always a pleasure ..

Always a pleasure ... coffee and a wee chat as I picked up some supplies, thanks guys

19 November 2024
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Reply from Howdens - Musselburgh

Hi there Philip, We are so pleased to read your positive comments, thanks for leaving such a great review. Have a lovely day!

Rated 1 out of 5 stars

Rubbish

Rubbish! The app/website has gone backwards!
You can’t even get a price for without requesting a callback!

12 October 2024
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Reply from Howdens - Musselburgh

Thank you for your feedback Derek. Howdens takes all feedback very seriously and we would like to assure you that your comments have been noted and passed to the relevant people for further investigation, If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Great service every time ,thanks to the…

Great service every time ,thanks to the staff very professional and efficient

8 October 2024
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Reply from Howdens - Musselburgh

Good morning Ross, thank you for leaving this 5 star review for the Howdens - Musselburgh depot! Take care and have a lovely day.

Rated 5 out of 5 stars

Guys I deal with regularly are spot on…

Guys I deal with regularly are spot on with the stuff I need, Ian and Zak first class service.

3 August 2024
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Reply from Howdens - Musselburgh

Good afternoon Jonathan, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes, Alan.

Rated 5 out of 5 stars

They went that little bit further than…

They went that little bit further than other suppliers to get me my goods ontime where was totally appreciated 👍👍

26 July 2024
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Reply from Howdens - Musselburgh

Good afternoon Jason, Thanks for leaving this 5 star review for the Howdens - Musselburgh depot, It's great to read your feedback regarding our service! All the best, Alan.

Rated 1 out of 5 stars

Went into howdens Musselburgh for new…

Went into howdens Musselburgh for new handles the guy reluctantly showed me the options. When I asked the price he said "I don't know!"?? Then told me to go to kitchen sales place along the road.

24 May 2024
Unprompted review
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Reply from Howdens - Musselburgh

Hello Jackie, we're sorry you have been disappointed by your experience with the Musselburgh depot. Please be assured we will share your comments internally for the depot’s acknowledgment, and to avoid instances like this happening again in the future. All the best.

Rated 2 out of 5 stars

Wrong information.

Being told that our order was in to having to visit 3 different branches to get our complete order. Being given wrong parts to be told WE got it wrong. Last but not least...having to go to Glasgow (from Musselburgh) to collect part of an order for it to be damaged.

20 March 2024
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Reply from Howdens - Musselburgh

Thanks for taking the time to leave this review, and sorry to hear you have been disappointed by your experience. Please be assured we will share your comments internally.

Rated 5 out of 5 stars

Great experience

The girl I dealt with had great knowledge and was very helpful

26 October 2023
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Reply from Howdens - Musselburgh

Hi, Thanks for taking the time to leave this positive review. All the best, Tash

Rated 5 out of 5 stars

quick quote

quick quote. good advice. professional service with good product knowledge

9 May 2023
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Reply from Howdens - Musselburgh

Hi, Thanks for leaving this 5 star review for the Howdens - Musselburgh depot! Best wishes, Tash

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