Such a positive design process! Louise was fantastic. So professional, knowledgeable and fun to work with. Fully understood the brief and helped us to stay on budget. Can’t wait to see the kitchen in... See more
Company replied

Unit 4, St. George's Industrial Estate, Richmond Road, KT2 5BQ Kingston upon Thames, London, GB
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Such a positive design process! Louise was fantastic. So professional, knowledgeable and fun to work with. Fully understood the brief and helped us to stay on budget. Can’t wait to see the kitchen in... See more
Company replied
My local Howdens is conveniently close. The staff is friendly and efficient. The warehouse is well stocked and if an item is missing it is normally delivered the following day. Overall, dealing with m... See more
Company replied
Ceylan & Louise were absolutely amazing from start to end. Very professional and nothing was too much trouble. They helped me design my dream kitchen & brang it to life. So grateful for such an am... See more
Company replied
Brilliant service , Louise bournot went out of her way to help me find exactly what I was looking for , and gave me some great information on the work I was taking out !
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 4, St. George's Industrial Estate, Richmond Road, KT2 5BQ, Kingston upon Thames, London, United Kingdom
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I purchased my kitchen from Howdens North Kingston with great excitement, trusting their design expertise and reputation. Unfortunately, my experience during installation has been extremely disappointing.
Several issues have come to light, including excessively wide dividers in the wall cabinets, a missing oak décor panel for the boiler cabinet, wasted space in the cabinet above the fridge, and unnecessarily large gaps throughout the kitchen that reduce valuable storage space.
What has disappointed me most is the response from the branch manager. Rather than properly investigating my concerns, I was given contradictory explanations and repeatedly told that my kitchen fitter should find solutions himself. My request for the designer to visit the property was also dismissed because they were busy, despite my home being only around a mile from the branch.
I understand that problems can arise, but I expect a company like Howdens to take responsibility, listen to its customers and provide practical solutions. Instead, I have been left to deal with these issues during an already stressful kitchen installation.
Sadly, the design and after-sales support have fallen far below my expectations. I hope Howdens Head Office takes this feedback seriously and improves the way customer concerns are handled.

Reply from Howdens - North Kingston

Reply from Howdens - North Kingston
Such a positive design process! Louise was fantastic. So professional, knowledgeable and fun to work with. Fully understood the brief and helped us to stay on budget. Can’t wait to see the kitchen in real life!

Reply from Howdens - North Kingston
Very helpful, professional and kind.
I feel very comfortable doing a business with a lovely team.
Also i feel very well assisted.

Reply from Howdens - North Kingston

Reply from Howdens - North Kingston
I love this place
This branch is run so well by John
Everyone I deal with in this shop seems to be very professional and have a great amount of knowledge

Reply from Howdens - North Kingston
I ordered a Howden kitchen from North Kingston branch back in Oct 2024 and paid a deposit. I gave a start date for 17th Jan 2025 and paid for kitchen prior and booked and paid builder to come in on the delivery date. Only 1/3 of the kitchen was delivered. Builders could'nt do much. Second batch of deliver came with wrong doors and missing items again and because my kitchen was "specially" painted, I have to wait another 3 weeks for them to paint the missing part. I called Howden many times, keeps telling me we will look into it and nobody gets back to emails and calls and no ETA. I get delivered lots of doors that don't fit and not require and was told by Howden that they will not take it back because they are "specially painted". In a nutshell, if you use the North Kingston branch, be very very careful. You will be charge for things that you don't need and you will need to be prepared to pay for builders to do nothing because the delivery are not guaranteed. Most amazing I was charged £150 and my builders had to go to their depot to collect the missing items. Our project started in mid Jan 2025 and as of end of Feb 2025, my kitchen is incomplete.

Reply from Howdens - North Kingston
Ceylan & Louise were absolutely amazing from start to end.
Very professional and nothing was too much trouble. They helped me design my dream kitchen & brang it to life.
So grateful for such an amazing team thank you.

Reply from Howdens - North Kingston
My local Howdens is conveniently close. The staff is friendly and efficient. The warehouse is well stocked and if an item is missing it is normally delivered the following day. Overall, dealing with my local Howdens is a pleasant experience.

Reply from Howdens - North Kingston

Reply from Howdens - North Kingston

Reply from Howdens - North Kingston
Amazing service
And great proudect and price
John and his team are the best

Reply from Howdens - North Kingston
Brilliant service , Louise bournot went out of her way to help me find exactly what I was looking for , and gave me some great information on the work I was taking out !

Reply from Howdens - North Kingston
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