After checking the website for the door I wanted it was easy to check stock, go to the Norwich Broadland Gate shop and purchase them. Quality was good, satisfactory price and they look good now they’v... See more
Company replied

Unit 6, Hawthorne Drive, Postwick, NR13 5GE Norwich, East Anglia, GB
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After checking the website for the door I wanted it was easy to check stock, go to the Norwich Broadland Gate shop and purchase them. Quality was good, satisfactory price and they look good now they’v... See more
Company replied
I had a customer who was not able to buy what they wanted from me, so I spoke to the manager Linford as he is extremely professional and runs an excellent depot. He advised me that my customer would n... See more
Company replied
Ella made us welcome for our kitchen design, she understood our requirements and was happy to change things as we went through the design process.
Company replied
Called the night before and told them my father was picking it up the next day and everything was ready the doors were on offer so saved me a bit of money Great service as always
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Unit 6, Hawthorne Drive, Postwick, NR13 5GE, Norwich, East Anglia, United Kingdom
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In November 2022 I paid Howdens in East Norwich just over £3000 for a quantity of solid prefinished block square edged worktop in grey oak.
In June of this year a 2 feet hairline crack appeared on the breakfast bar. I was told by my carpenter who installed the work tops that this should never have happened in good and authentic hard wood. When we made a complaint to Howdens they denied any culpability and outrageously accused me of dropping something heavy on it . Just think how ridiculous that sounds. However they informed me that they had withdrawn this particular product from sale. No explanation was given . So this leads me to believe that they discovered that the product was inherently faulty. Why else would they withdraw it?
We also found that despite our best efforts to keep the worktops mark free, it very easily and permanently stained .This meant that we had to regularly sand it and re-stain it with Howdens own staining product. Was this another reason why it was withdrawn? Howdens then told us that they no longer stock the stain and they refused to sell us the 3 tins they had left across the country on the basis they were ‘out of date’ would you believe? So that has left us high and dry
I cannot believe that a company such has Howdens has acted so inappropriately and probably dishonestly and denying any liability and compensation. Shame on you.Potential customers beware

Reply from Howdens - Norwich East

Reply from Howdens - Norwich East
I had a customer who was not able to buy what they wanted from me, so I spoke to the manager Linford as he is extremely professional and runs an excellent depot. He advised me that my customer would need an account holder to be able to go ahead with them as they don't sell to the public, so armed with that information, I asked my customer to talk to her builder. I have no qualms directing my customers to the best company which will suit their requirements, especially when I know they will recieve outstanding service.

Reply from Howdens - Norwich East
Sarah was very knowledgeable and helped us design a wonderful kitchen

Reply from Howdens - Norwich East

Reply from Howdens - Norwich East
It was ok, had everything in stock what I needed only thing was it could have been slightly cheaper

Reply from Howdens - Norwich East
Brought multiple kitchens from Howdens over the last year, Ella and Grace have always been great. Thanks for all of your help.

Reply from Howdens - Norwich East
Ella made us welcome for our kitchen design, she understood our requirements and was happy to change things as we went through the design process.

Reply from Howdens - Norwich East
Called the night before and told them my father was picking it up the next day and everything was ready the doors were on offer so saved me a bit of money
Great service as always

Reply from Howdens - Norwich East

Reply from Howdens - Norwich East
After checking the website for the door I wanted it was easy to check stock, go to the Norwich Broadland Gate shop and purchase them. Quality was good, satisfactory price and they look good now they’ve been installed. I would recommend the doors and Howdens.

Reply from Howdens - Norwich East
Great team in Broadland Howdens. Lindford goes the extra mile. Keep it up guys

Reply from Howdens - Norwich East
The staff are friendly and professional and always helpfull The products are top notch

Reply from Howdens - Norwich East
Great service from kitchen rep

Reply from Howdens - Norwich East
Found the staff to be very helpful and accommodating .

Reply from Howdens - Norwich East
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