I required a bathroom door lock and I had the pleasure of being served by Jayne at the Neyland branch. She was an outstanding advert for Howdens with her pleasant professionalism and efficiency obtai... See more
Company replied

Units 14 & 15, Honeyborough Industrial Estate, Neyland, SA73 1SE Pembrokeshire, Wales & West, GB
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I required a bathroom door lock and I had the pleasure of being served by Jayne at the Neyland branch. She was an outstanding advert for Howdens with her pleasant professionalism and efficiency obtai... See more
Company replied
The assembly process was definitely easier than dealing with Ikea, and the quality seems to be superior to Wren. However, we were sold products that didn't match what was promised, and we didn't rec... See more
Company replied
Due to my error I ordered the wrong size product, they kindly collected at no cost and replaced. Subsequently I discovered one of the units had slight damage, with NO drama or accusations they once a... See more
Company replied
A great professional service along with friendly staff who can't do enough for you. Been dealing with Howdens Pembroke Branch for many years and will continue to do so,they also do there very bes... See more
Company replied
The UK's No. 1 Trade Kitchen Supplier.
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Units 14 & 15, Honeyborough Industrial Estate, Neyland, SA73 1SE, Pembrokeshire, Wales & West, United Kingdom
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Bought a microwave cabinet, it was broken . Had to drive back and exchange it for one that had been returned by someone else as it was the wrong colour.
The oven was broken , the fan was not fitted to the mount. It was repaired after being turned on for 30 seconds.
We received the wrong sink and had also received three different order numbers for three different sinks.
A new one was delivered after a week of waiting and also had to pay the difference In price as the first one sent was cheaper.
The gas hob was fitted to day by a very good gas engineer. We have turned it off as a smell of gas is coming from under one of the control knobs. Engineer coming back out tomorrow .
More cost !
The sink is warped , I have used a tube of silicon and placed my toolbox plus various other heavy items to hold it down.
What a shop of horrors.
Forgot to say the hob edge is raised up on one corner about 5mm . Cheap and nasty products sold at premium prices.

Reply from Howdens - Pembroke

Reply from Howdens - Pembroke

Reply from Howdens - Pembroke
Friendly helpful staff know what they are talking about

Reply from Howdens - Pembroke
Staff were all polite and courteous and dealt with any issues in a timely manner and without fuss. All in all, a very professional service from all staff. They are a real credit to, and good Ambassadors for, the Company.

Reply from Howdens - Pembroke
Excellent service and advice. Very helpful thank you especially to Richard who has remained patient with me throughout.

Reply from Howdens - Pembroke
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