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Howdens - Penrith Reviews 42

TrustScore 4.5 out of 5

4.7

Unit 1, Hartness Road, Gilwilly Industrial Estate, CA11 9BD Cumbria, North West, GB


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Rated 5 out of 5 stars

The service we received from Paige at Penrith was outstanding. Paige was so knowledgeable, had great patience and understanding, nothing was too much trouble. We now have a beautiful kitchen. The Penr... See more

Company replied

Rated 5 out of 5 stars

From our initial phone call enquiring about a new kitchen through design and fit of worktops, we have been impressed by everyone at the Penrith store. Rachel, the store manager, has been particularly... See more

Company replied

Rated 5 out of 5 stars

This is our second kitchen with howdens and can't fault Tom .Not really knowing what we want and making it up as we go along Tom has allways been patient and helpful in guiding us in the right directi... See more

Company replied

Rated 5 out of 5 stars

Got our kitchen done a few months ago using the Penrith branch. We loved everything about it the design process was so much fun and Paige met our every need as well as giving us tips to save money or... See more

Company replied


Company details

  1. #58 of 135 best companies in Kitchen supply shop
  2. #75 of 223 best companies in Bedroom furniture shop
  3. #24 of 62 best companies in Door supplier
  4. #30 of 82 best companies in Flooring Shop
  5. #19 of 44 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 1, Hartness Road, Gilwilly Industrial Estate, CA11 9BD, Cumbria, North West, United Kingdom

  • 01768 210 669

4.7

Excellent

TrustScore 4.5 out of 5

42 reviews

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Rated 5 out of 5 stars

Fabulous

Fabulous, welcoming, friendly, professional members of staff. Providing excellent knowledge of materials required.

14 January 2026
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Reply from Howdens - Penrith

Good morning, Thank you for your feedback on our Howdens - Penrith depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Speedy service

Called in to get some skirting board and a new hand saw. Staff dealt with my request very quickly. In,loaded and out again in under 10 minutes, that’s what I call service.

19 June 2025
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Reply from Howdens - Penrith

Hello MESSRS,

Thank you for your kind review. We're pleased to hear that our team was able to assist you efficiently with your skirting board and hand saw needs.

Best wishes,

Rated 5 out of 5 stars

5 stars!

Amazing staff listened to our ideas and took them in to account

10 May 2025
Unprompted review
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Reply from Howdens - Penrith

Hello Ben,

Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our staff were able to listen and incorporate your ideas into the project.

Best wishes,

Rated 5 out of 5 stars

The staff at the Penrith branch were…

The staff at the Penrith branch were very professional and friendly. The depot manager was efficient and provided good advice throughout the planning process. She also provided us with a superb team of fitters for the project. There was only one small problem namely a faulty tap and this was dealt with quickly and fairly under the guarantee process.
Many thanks to all concerned and we would have no hesitation in recommending the Penrith Branch. Thank you.
David and Renate Moore

24 March 2025
Unprompted review
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Reply from Howdens - Penrith

Good morning, Thanks for reviewing our Howdens - Penrith depot. Take care and have a lovely day.

Rated 5 out of 5 stars

Good quality material,s at Howdens at…

Good quality material,s at Howdens at great price,s, and at my particular depot in Penrith Cumbria, the staff are ever helpfull and knowledgeable and allway,s courteous.
Many Thank,s
Garry Wilson

24 February 2025
Howdens - Penrith logo

Reply from Howdens - Penrith

Good morning, Thanks for taking the time out of your day to leave this review. Take care and have a lovely day.

Rated 5 out of 5 stars

Designer kitchens

From our initial phone call enquiring about a new kitchen through design and fit of worktops, we have been impressed by everyone at the Penrith store. Rachel, the store manager, has been particularly diligent in ensuring that the process was seamless. The final kitchen is stunning and when friends have seen it for the first time, they cannot believe that it is not a designer kitchen. We have further renovation works and Howdens is now on our speed dial.

6 January 2025
Unprompted review
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Reply from Howdens - Penrith

Hi there, We are so pleased to read your positive comments, thanks for leaving such a great review. Have a great day.

Rated 5 out of 5 stars

Excellent service from Penrith

Excellent help from the Branch lady in Penrith. Efficient delivery.

14 January 2025
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Reply from Howdens - Penrith

Hi Steve, thanks for leaving this 5-star review for the Howdens - Penrith depot! Take care and have a lovely day.

Rated 5 out of 5 stars

Great help and service

Tom in the Penrith Store was great help, especially as we do not live locally to the property we were getting a new kitchen for. I feel he went above and beyond to help us achieve the sales discount on a new kitchen. You give an excellent service.

2 November 2024
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Reply from Howdens - Penrith

Good morning John Shaw, thank you for leaving this 5 star review for the Howdens - Penrith depot! Have a great day.

Rated 5 out of 5 stars

This is our second kitchen with howdens…

This is our second kitchen with howdens and can't fault Tom .Not really knowing what we want and making it up as we go along Tom has allways been patient and helpful in guiding us in the right direction at an affordable price. Very impressed with the quality and delivery service.

6 September 2024
Howdens - Penrith logo

Reply from Howdens - Penrith

Hello, Thank you for taking the time to write such a great review. Take care and have a lovely day. Cha

Rated 5 out of 5 stars

Great friendly team and great products

Great friendly team and great products. Delivery was great and helpful.
Any questions from me were dealt with effectively.

27 April 2024
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Reply from Howdens - Penrith

Hello John, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a lovely day!

Rated 5 out of 5 stars

Excellent quality

Excellent quality, friendly helpful staff delivered on time. Would recommend

18 April 2024
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Reply from Howdens - Penrith

Good morning Gillian, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes, Alan.

Rated 5 out of 5 stars

Lovely kitchen.

Efficient, helpful service. Any minor glitches soon sorted. Lovely kitchen.

14 February 2024
Unprompted review
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Reply from Howdens - Penrith

Hi, Thank you for leaving this 5* rating. Have a lovely day!

Rated 5 out of 5 stars

Kitchen fitting

Got our kitchen done a few months ago using the Penrith branch. We loved everything about it the design process was so much fun and Paige met our every need as well as giving us tips to save money or make our lives easier. Then set us up with a trusted joiner to fit the kitchen and he did an amazing job. Very fair price with the option to change details if the price was too much. Really great experience and love how the kitchen turned out. Highly recommend

7 August 2023
Unprompted review
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Reply from Howdens - Penrith

Good morning, thank you for leaving a 5* review. We're sure that the team at the Penrith depot will be pleased to read this. Best wishes, Camille.

Rated 5 out of 5 stars

superb service beautiful kitchen

The service we received from Paige at Penrith was outstanding. Paige was so knowledgeable, had great patience and understanding, nothing was too much trouble. We now have a beautiful kitchen. The Penrith showroom is superbly fitted out with many designs. Every member of the team made our visit a pleasure. We were even offered a coffee.

14 June 2023
Unprompted review
Howdens - Penrith logo

Reply from Howdens - Penrith

Hi, Thanks for leaving this 5 star review for the Howdens - Penrith depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Great service at the showroom

Great service at the showroom. Knowledgeable assistant & prompt delivery

26 July 2023
Howdens - Penrith logo

Reply from Howdens - Penrith

Hi, Thanks for leaving this 5 star review for the Howdens - Penrith depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Kitchen design

Really friendly staff & designed our kitchen brilliantly, thanks to Paige

21 April 2023
Howdens - Penrith logo

Reply from Howdens - Penrith

Hi, Thanks for leaving this 5 star review for the Howdens - Penrith depot! Have a lovely day! Tash.

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