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Howdens - Port Talbot Reviews 71

TrustScore 4.5 out of 5

4.3

Unit 17 , Aberafan Road, Baglan Industrial Estate, SA12 7DJ Port Talbot, Wales & West, GB


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Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent service from the team at Howdens! The office and counter staff were incredibly friendly and professional. I was served straight away with no fuss, and they had exactly what I ne... See more

Company replied

Rated 3 out of 5 stars

Howdens kitchens are decent and prices fair but I have never had an order where something is missing or damaged. I have never had everything arrive complete, on time and not damaged. Fortunately I am... See more

Company replied

Rated 5 out of 5 stars

Great service and staff at port Talbot are always helpful and friendly brilliant service thank you

Company replied

Rated 5 out of 5 stars

The kitchen was good quality it was delivered on time it was complete no missing pieces and Howdens staff were very helpful with our installation quires. Couldn’t fault them

Company replied


Company details

  1. #57 of 135 best companies in Kitchen supply shop
  2. #75 of 223 best companies in Bedroom furniture shop
  3. #24 of 62 best companies in Door supplier
  4. #31 of 82 best companies in Flooring Shop
  5. #18 of 44 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 17 , Aberafan Road, Baglan Industrial Estate, SA12 7DJ, Port Talbot, Wales & West, United Kingdom

  • 01639 823 524

4.3

Excellent

TrustScore 4.5 out of 5

71 reviews

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Rated 5 out of 5 stars

Excellent Trader

Helpful service, pleasant staff.

16 April 2026
Howdens - Port Talbot logo

Reply from Howdens - Port Talbot

Hello Mark,

Thank you for your kind words and for taking the time to leave us a review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Always find the staff at the Port…

Always find the staff at the Port Talbot branch very helpful and efficient, it’s always a good experience purchasing from this establishment

9 April 2026
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Reply from Howdens - Port Talbot

Hello Jay Wagstaff, Thank you for leaving this 5* rating. Take care and have a lovely day, Alexandra

Rated 5 out of 5 stars

Great service and staff at port Talbot …

Great service and staff at port Talbot are always helpful and friendly brilliant service thank you

3 April 2026
Howdens - Port Talbot logo

Reply from Howdens - Port Talbot

Hello Nigel,

Thank you for your kind words and for taking the time to share your experience with us.

Best wishes, Alexandra

Rated 1 out of 5 stars

Unimpressed

Part of my order was 2 wardrobe chest of drawers, only one chest was put on the order when I was given the price from Howdens. This was a verbal quote so no hard copy to look at and go through and check what was ordered . Found out only 1 chest was ordered. Fitted price already given to customer by then so can’t ask for £641 for another chest. Had to source elsewhere for drawers as £641 is excessive.
Order arrived on site incomplete and incorrect. I’m out of pocket , Howdens isn’t. Condescending male staff member that dealt with my issues. Have dealt with your Ipswich and Martlesham branches for over 20yrs, 10 out of 10 for both. Have dealt with Bridgend and Port Talbot branches for about 4yrs now , NEVER had a correct order yet. I think you can gauge how unimpressed I am. Female staff are pleasant, male staff ………..

26 January 2026
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Reply from Howdens - Port Talbot

Thank you for your review. Please rest assured we will share your comments internally.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Many Thanks

Alexandra

Rated 5 out of 5 stars

As always ,great service

As always ,great service

22 January 2026
Howdens - Port Talbot logo

Reply from Howdens - Port Talbot

Hello Steve,

Thank you for your kind words and for taking the time to leave a review.

Best wishes, Alexandra

Rated 1 out of 5 stars

Howdens supplied kitchen over a period…

Howdens supplied kitchen over a period of time I noticed the end panels and corner posts covering pealing off I contacted the branch which supplied kitchen the response was the colour is discontinued nothing we can do ?

6 February 2025
Unprompted review
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Reply from Howdens - Port Talbot

Thank you for taking the time to leave this review. Please be assured we will raise your comments with the Port Talbot depot for their acknowledgement and further investigation.

Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Regards

Alexandra

Rated 5 out of 5 stars

prompt and polite

Got a call half an hour before and the delivery was exactly on time. The delivery lads were polite and helpful and the doors were as ordered.

15 December 2025
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Reply from Howdens - Port Talbot

Hello REWLEC,

Thank you for sharing your positive experience with our delivery service.

Best wishes, Alexandra

Rated 5 out of 5 stars

Good customer service and helpful…

Good customer service and helpful counter staff

25 August 2025
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Reply from Howdens - Port Talbot

Hello Gareth, good morning

Thank you for your kind words about our customer service and counter staff. We are pleased to hear that you had a positive experience with us.

Best wishes,

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Excellent service from the team at Howdens! The office and counter staff were incredibly friendly and professional. I was served straight away with no fuss, and they had exactly what I needed ready to go. The branch was spotless – really clean and tidy, which reflects the high standards they work to. Can’t fault the service at all – top marks!

22 July 2025
Unprompted review
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Reply from Howdens - Port Talbot

Hello Damien,

Thank you for your fantastic feedback! We're delighted to hear that you had such a positive experience with our team and found everything to your satisfaction.

Best wishes,
The Howdens Port Talbot Team

Rated 5 out of 5 stars

Great customer service and replaced a…

Great customer service and replaced a faulty fridge under warranty with no quibbles whatsoever, They even fitted it into our integrated kitchen, Free of charge

7 July 2025
Howdens - Port Talbot logo

Reply from Howdens - Port Talbot

Hello Brian,

Thank you for sharing your positive experience with our customer service team. We're pleased to hear that the fridge replacement and fitting met your expectations.

Best wishes,
The Howdens Port Talbot Team

Rated 5 out of 5 stars

10/10 outstanding service as always

10/10 outstanding service as always

13 May 2025
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Reply from Howdens - Port Talbot

Hello T & T Contractors Wales Ltd,

Thank you for your kind words and for rating our service as outstanding. We are delighted to continue meeting your expectations and look forward to working with you again.

Best wishes,

Rated 5 out of 5 stars

great service

great service, very helpful staff, great prices

7 April 2025
Howdens - Port Talbot logo

Reply from Howdens - Port Talbot

Hello Mark,

Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you found our service, staff, and prices satisfactory.

Best wishes,
The Howdens Port Talbot Team

Rated 5 out of 5 stars

Always great service by all staff both…

Always great service by all staff both in office and out in the stores ! Very welcoming and will go above and beyond

14 February 2025
Unprompted review
Howdens - Port Talbot logo

Reply from Howdens - Port Talbot

Good afternoon, It's great to read your feedback regarding our service. Take care and have a lovely day.

Rated 5 out of 5 stars

I been using this branch for many years…

I been using this branch for many years now . I find the knowledge of the product from them to be brilliant. Any problems are sorted straight away so there is no time being lost . Overall very happy with port talbot great team . Keep it up guys 💪

19 February 2025
Unprompted review
Howdens - Port Talbot logo

Reply from Howdens - Port Talbot

Good afternoon, It's great to read your feedback regarding our service. Take care and have a lovely day.

Rated 5 out of 5 stars

Howdens port talbot was amazing when I…

Howdens port talbot was amazing when I went there to purchase some stuff. The staff is very friendly and knowledgeable and always willing to help.

5 February 2025
Howdens - Port Talbot logo

Reply from Howdens - Port Talbot

Good morning, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

Rated 5 out of 5 stars

Very quick getting me my estimates


Very quick getting me my estimates
And booking in delivery.
Alex top man .

24 October 2024
Howdens - Port Talbot logo

Reply from Howdens - Port Talbot

Good morning Anthony fox, I am sure the team will be pleased to read your kind words! Take care and have a lovely day.

Rated 5 out of 5 stars

Attentive service…

Always friendly & attentive service provided no matter at which Howdens branch I visit, great service every time

30 October 2024
Howdens - Port Talbot logo

Reply from Howdens - Port Talbot

Hi there Peter, thank you for leaving this 5 star review for the Howdens - Port Talbot depot! Have a great day.

Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience back to using bench mark

3 September 2024
Howdens - Port Talbot logo

Reply from Howdens - Port Talbot

Thank you for your feedback. We would be keen to hear more detail on the issues you have experienced so that we can share this with the depot directly. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

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