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Howdens - Spennymoor Reviews 30

TrustScore 4.5 out of 5

4.6

Unit 14, Thinford Park, Thinford, DH6 5JQ Spennymoor, North East, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We were made most welcome. Very professional advice and guidance from designer Tony Morris. He was patient, hepful and has a sencse of humour. His experience showed through at every meeting. A credit... See more

Company replied

Rated 5 out of 5 stars

Great service and efficiently handled my order for specialist doors. Maxine kept me up to date on progress with the order and, when I realised I'd measured one door incorrectly, quickly arranged for a... See more

Company replied

Rated 5 out of 5 stars

Howdens always have a good selection of items for the home and always good prices too. I’ve used them for years as I own several Properties and if I need anything I can just make a phone call to... See more

Company replied

Rated 5 out of 5 stars

The design service is very good and offers the customer excellent advice. Customer service within sales is second to none. It would be nice to be able to see estimates and orders on website acco... See more

Company replied


Company details

  1. #54 of 138 best companies in Kitchen supply shop
  2. #77 of 222 best companies in Bedroom furniture shop
  3. #24 of 61 best companies in Door supplier
  4. #31 of 83 best companies in Flooring Shop
  5. #20 of 40 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 14, Thinford Park, Thinford, DH6 5JQ, Spennymoor, North East, United Kingdom

  • 01388 412000

4.6

Excellent

TrustScore 4.5 out of 5

30 reviews

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Rated 5 out of 5 stars

Quick turnaround and really friendly…

Quick turnaround and really friendly helpful staff.
Probably the best branch in the country

23 February 2026
Howdens - Spennymoor logo

Reply from Howdens - Spennymoor

Good morning, Thanks for reviewing our Howdens - Spennymoor depot. Have a great day, Alexandra

Rated 5 out of 5 stars

We were made most welcome

We were made most welcome. Very professional advice and guidance from designer Tony Morris. He was patient, hepful and has a sencse of humour. His experience showed through at every meeting. A credit to the company and to himself.
We would reccomend Spennymoor Howdens without hesitation.

13 January 2026
Unprompted review
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Reply from Howdens - Spennymoor

Hello Alan,

Thank you for your kind words and for sharing your experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars

Everything required

Always had the materials i have needed to start and complete the job

23 January 2026
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Reply from Howdens - Spennymoor

Hello Graham,

Thank you for your positive feedback.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great service and efficiently handled…

Great service and efficiently handled my order for specialist doors. Maxine kept me up to date on progress with the order and, when I realised I'd measured one door incorrectly, quickly arranged for a replacement to be provided. This meant my project was not delayed. Well done Maxine 👏

20 January 2026
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Reply from Howdens - Spennymoor

Good afternoon, thank you for leaving a review for our Spennymoor depot. Many Thanks, Alexandra

Rated 5 out of 5 stars

Excellent service

Howdens always have a good selection of items for the home and always good prices too.
I’ve used them for years as I own several
Properties and if I need anything I can just make a phone call to Howdens and authorise one of my workman to collect the item I need .
Excellent service thank you .

This is the Spennymoor Howdens .

16 October 2025
Howdens - Spennymoor logo

Reply from Howdens - Spennymoor

Hello Rita,

Thank you for your kind words.

Best wishes, Alexandra

Rated 5 out of 5 stars

The staff are all brill ,they know the…

The staff are all brill ,they know the products ,service and nothing is too much trouble from Maxine to the guys in the warehouse top guys

9 July 2025
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Reply from Howdens - Spennymoor

Hello Keith,

Thank you for your kind words and for recognising the efforts of our team, including Maxine and the warehouse staff. We're pleased to hear that you had a positive experience with us.

Take care and have a lovely day!

Rated 5 out of 5 stars

Staff alway very helpful and friendly

Staff alway very helpful and friendly

24 April 2025
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Reply from Howdens - Spennymoor

Hello Steven,

Thank you for your kind words and for taking the time to share your experience. We're pleased to hear that our staff were helpful and friendly during your visit.

Best wishes,

Rated 5 out of 5 stars

Great customer service and great…

Great customer service and great quality flooring at a great price can’t complain

31 March 2025
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Reply from Howdens - Spennymoor

Hello Luckmore,

Thank you for your kind words and for taking the time to share your experience with us. We're pleased to hear that you are satisfied with our customer service and flooring quality.

Best wishes,

Rated 5 out of 5 stars

New Kitchen

We asked howdens to design a kitchen for us, Jennie from the Spennymoor branch visited our home and was very helpful in bringing our ideas to life . Our kitchen was delivered on time and Jack Woods the kitchen fitter did an excellent job of fitting our kitchen, they both went above and beyond and I would highly recommend them both, we cannot thank them both enough for all that they have done.

10 March 2025
Unprompted review
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Reply from Howdens - Spennymoor

Good afternoon, Thanks for reviewing our Howdens - Spennymoor depot. Take care and have a lovely day.

Rated 5 out of 5 stars

The people so friendly .all

The people so friendly .all. The. Advice was great. Sortingthe. Review of the products. Good. Products. Nothing. Was a. Problem. Can't. Say. Enough. But. Thank. You. All.

3 February 2025
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Reply from Howdens - Spennymoor

Thanks so much for leaving this 5* review! That is great news. Have a lovely day.

Rated 5 out of 5 stars

Helpful

Helpful, friendly and efficient. When a mistake was made, sorted very quickly. Will definitely use again

29 October 2024
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Reply from Howdens - Spennymoor

Good afternoon, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a lovely day!

Rated 2 out of 5 stars

The kitchen

The kitchen

19 October 2024
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Reply from Howdens - Spennymoor

Good morning, thank you for leaving a review of our Spennymoor depot. It would be helpful if you could email us with some details of why you’ve been dissatisfied with your experience at Howdens to reviews@howdens.com so that we can help further and continue improving our services.

Rated 5 out of 5 stars

Very Friendly & Professional

Very Friendly and professional staff the minute you walk through the door. Jenny the designer was excellent and a delight to deal with. Nothing was too much trouble. Anyone looking for a kitchen I would recommend a visit.

19 October 2024
Unprompted review
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Reply from Howdens - Spennymoor

Good morning Malcolm, thank you so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a lovely day!

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff

18 September 2024
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Reply from Howdens - Spennymoor

Hello, Thank you for taking the time to leave this review. Take care and have a lovely day. Cha

Rated 5 out of 5 stars

Friendly staff

Friendly staff, prompt service, always willing to help

21 August 2024
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Reply from Howdens - Spennymoor

Good afternoon, Thank you for taking the time to write such a great review. Best wishes. Cha

Rated 1 out of 5 stars

Discussed an order

Discussed an order, gave sizes and a plan was generated that i was happy with. When i came to order the kitchen i asked them to remove one wall unit and all of the worktops as i sourced these locally and they would not fit in my trailer to tranport. When i collected he order they had removed the w/tops but not the wall unit, the 800 wall unit had turned into half height wall unit, they removed the oven housing! And my fridge/freezer doors had changed from 70/30 to 50/50 you can imagine my horror when i unpacked as i wanted all of this order was for a job 1750 miles away!! They couldnt have cared less tbh blaming everyone else but stuck as i was i organised colection of parts misssing with a courier, after having paid more money and organising collection from a branch in London so it was easy for the Courier. Despite promising it would be they didnt have all the parts three days later and the Courier had to leave as needed to catch the ferry, i had to wait another month before the courier returned, absoluteley shocking from start to finish. Having fitted the kitchen the quality is very poor (would compare it to MFI) Half the upgraded soft close hinges are in the bin as they fit so poorly that the doors dont line up, drawers fronts dont line up properly, i am very dissapointed they are charging way too much for this kind of cabinet. GO somewhere else cheaper the quality will not be any different and the service better!

22 June 2024
Unprompted review
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Reply from Howdens - Spennymoor

Thank you for your feedback, Dave. Howdens takes all feedback very seriously and we would like to assure you that your comments have been noted and passed to the relevant people for further investigation- someone will be in touch shortly.

Rated 5 out of 5 stars

Excellent service

Excellent service

19 July 2024
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Reply from Howdens - Spennymoor

Good afternoon Paul, Thanks for leaving this 5 star review for the Howdens - Spennymoor depot! Best wishes, Alan.

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