St Helens branch is the best howdens around fantastic service and excellent friendly staff Ian goes out of his way to help you
Company replied

Unit 1B, Delphwood Drive, Sherdley Industrial Estate, WA9 5JE Runcorn, North West, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
St Helens branch is the best howdens around fantastic service and excellent friendly staff Ian goes out of his way to help you
Company replied
Excellent service! Prompt arrival of order. Great advice and guidance from Andy at the St. Helens store. Immense choice available . Packaged well. Superb quality of doors and drawer covers. I shall de... See more
Company replied
Great customer service from all the staff at Howdens St.Helens, from start to finish all of the staff have been great. The design took a few attempts until we were happy with it, price agreed in the... See more
Company replied
Really happy with our recent kitchen from Howdens, great quality. From planning to completion Ann was on hand to answer all our questions, absolutely fabulous personal design, looks great!!
Company replied
The UK's No. 1 Trade Kitchen Supplier.
Written by the company
Unit 1B, Delphwood Drive, Sherdley Industrial Estate, WA9 5JE, Runcorn, North West, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
St Helens branch is the best howdens around fantastic service and excellent friendly staff Ian goes out of his way to help you

Reply from Howdens - St Helens
Great service and very prompty click and collect service.
Always easy to deal with the staff and always so helpful

Reply from Howdens - St Helens
Very helpful can’t do enough for you great team

Reply from Howdens - St Helens
Staff could not be more helpful from the office staff to the delivery driver

Reply from Howdens - St Helens
Always great stock and reasonable price,kitchens are good quality and always delivered when you need them

Reply from Howdens - St Helens
Thank you the support and dedication to giving the best possible products and savings is impeccable. Thank you.

Reply from Howdens - St Helens

Reply from Howdens - St Helens
Excellent team, from the kitchen designers to the behind the counter staff. Always friendly, helpful and knowledgeable. Would highly recommend.

Reply from Howdens - St Helens

Reply from Howdens - St Helens
Andy made the transaction quick and easy nothing was too much trouble and the oven was perfect thanks.

Reply from Howdens - St Helens

Reply from Howdens - St Helens
Went in just before closing time, lads were great got my stuff even carried it my car.
Happy days

Reply from Howdens - St Helens

Reply from Howdens - St Helens
Straight forward customer service , Andy on the counter got me a good price on kitchen door replacements and give some good advice to best type of doors to go for

Reply from Howdens - St Helens

Reply from Howdens - St Helens
Howdens st helens and haydock branches ive used many times . Andy in st helens is very helpful even if unsure what items needed. Items always in stock and can plan date needed if they haven't got it. No issue is a problem with Andy.

Reply from Howdens - St Helens
Disappointed with Pricing, Finish, and Poor Communication
I recently bought my kitchen from Howdens, and unfortunately, my experience has been very disappointing. The process started off well — they came out to measure up, I chose my kitchen design, colours, and appliances, and was given a price which I agreed to.
However, when I went back in to finalise everything, the price had gone up by nearly £200 without any explanation. I went into the branch to ask where the price difference had come from and was told that they would look into it and get back to me — but no one ever did.
On top of that, the splashback that was fitted only goes halfway up the wall, stopping short of the extractor fan. The original plans clearly showed it running all the way up to the extractor, giving a complete, finished look — but that’s not what was delivered. It now looks unfinished and not as agreed.
I also rang the branch about the splashback issue and was again told someone would call me back. Five days later, I’m still waiting for that call.
Overall, I’m really disappointed with the lack of communication, the unexplained price increase, and the poor attention to detail. I expected much better service and transparency from Howdens.

Reply from Howdens - St Helens
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.