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Howdens - Stafford Reviews 90

TrustScore 4.5 out of 5

4.5

St. Albans Road Industrial Estate, Stafford, Staffordshire, ST16 3DR Staffordshire, North West, GB


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Rated 5 out of 5 stars

We have had a complete kitchen redesign from Howdens Stafford and are very happy with the results. Clare has been very helpful in advising about the design making a few visits to ensure everything... See more

Company replied

Rated 5 out of 5 stars

Beeing newly self employed, I popped into Howdens to register for a trade account. Service was spot on, pricing was competitive, and the quality of the products was well above that of others that wer... See more

Company replied

Rated 5 out of 5 stars

Recently purchased our kitchen from Howdens now having been fitted very happy with our choices/quality alongside Alicia's suggestions and recommendations from Howdens. Alicia has kept us upto date wit... See more

Company replied

Rated 5 out of 5 stars

I used the Stafford Branch, to purchase new units for our utility room. On the two occasions I visited I was helped by Levi at the sales counter. He was very helpful and efficient, pointing out all th... See more

Company replied


Company details

  1. #54 of 138 best companies in Kitchen supply shop
  2. #77 of 222 best companies in Bedroom furniture shop
  3. #24 of 61 best companies in Door supplier
  4. #31 of 83 best companies in Flooring Shop
  5. #20 of 40 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • St. Albans Road Industrial Estate, Stafford, Staffordshire, ST16 3DR, Staffordshire, North West, United Kingdom

  • 01785 244 056

4.5

Excellent

TrustScore 4.5 out of 5

90 reviews

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Rated 5 out of 5 stars

Easy to order

Easy to order, Sarah very helpful and polite, products in stock.

7 January 2026
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Reply from Howdens - Stafford

Hello Ian,

Thank you for your kind review.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great service

Beeing newly self employed, I popped into Howdens to register for a trade account. Service was spot on, pricing was competitive, and the quality of the products was well above that of others that were available. The base until was flat pack, assembly was easy, but quality.
Will be using as much as possible.

24 July 2025
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Reply from Howdens - Stafford

Good morning, Thanks for reviewing our Howdens - Stafford depot. Have a great day.

Rated 5 out of 5 stars

Great team in Stafford

Great team in Stafford. Friendly and helpful every time

14 July 2025
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Reply from Howdens - Stafford

Hello Jon, good morning,

Thank you for your kind words about our team in Stafford. We're pleased to hear that you find our staff friendly and helpful.

Best wishes,

Rated 5 out of 5 stars

Absolute superstars at Howdens…

Absolute superstars at Howdens Stafford, kitchen is fantastic and designed perfectly. Thank you

16 June 2025
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Reply from Howdens - Stafford

Hello Robert,

Thank you for your kind words about our team at Howdens Stafford. We're delighted to hear that you are pleased with your kitchen design.

Rated 5 out of 5 stars

We have had a complete kitchen redesign…

We have had a complete kitchen redesign from Howdens Stafford and are very happy with the results. Clare has been very helpful in advising about the design making a few visits to ensure everything was just right.
Many thanks also to Paul from Property Enhancements for his excellent craftsmanship in building our new kitchen, nothing was too much trouble for him, he was polite and professional.
Highly recommend both services a great team.
Joanne

1 June 2025
Unprompted review
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Reply from Howdens - Stafford

Good morning, Thanks for reviewing our Howdens - Stafford depot. Have a great day.

Rated 5 out of 5 stars

Always very helpful and friendly

Always very helpful and friendly, giving good advice on products and very competitively priced …

9 May 2025
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Reply from Howdens - Stafford

Hello Lilian, good morning

Thank you for your kind words and for highlighting our helpful and friendly service, as well as our competitive pricing. We appreciate your feedback and look forward to assisting you with any future needs.

Best wishes,

Rated 5 out of 5 stars

Always great service and very friendly…

Always great service and very friendly staff

30 April 2025
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Reply from Howdens - Stafford

Hello LBL Home & Garden Maintenance,

Thank you for your kind words and for taking the time to leave us a review. We're pleased to hear that you consistently experience great service and find our staff friendly.

Best wishes,

Rated 5 out of 5 stars

One of the best companies around

One of the best companies around. Really went out of their way to supply all that I needed. Emma was particularly helpful.

14 April 2025
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Reply from Howdens - Stafford

Hello Mr Honeyford,

Thank you for your kind words and for highlighting Emma's assistance. We're delighted to hear that you had a positive experience with us.

Best wishes,

Rated 1 out of 5 stars

Worthless warranty - very poor quality Howdens flooring

We had a Howdens kitchen installed less than 3 years ago. The flooring fitted was Howdens own Rigid Luxury Vinyl Flooring, fitted by a person recommended by Howdens. The flooring is of very poor quality and is cracking in several places.

We contacted Howdens who requested photos and made unsubstantiated claims regarding the flooring being fitted on an uneven surface and too close to the walls. First of all, the floor evenness was inspected by Howdens before fitting and found to be suitable for this type of flooring. All materials and underlay were purchased and fitted as recommended by Howdens. Second of all, there is plenty of space by the skirting boards for the flooring to expand so the claim that it was fitted too close to the skirting boards is unsubstantiated.

Howdens did not send anyone to inspect the flooring before making these assertions. We have multiple cracks in flooring in various areas of the kitchen. They offered us a replacement pack of flooring to fit ourselves, which is unacceptable. This is our newest floor in the house, and is by far worse than any of the flooring we purchased from B&Q or elsewhere.

4 April 2025
Unprompted review
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Reply from Howdens - Stafford

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

I found Richard to be very helpful

I found Richard to be very helpful, he also has a great way with people.

Also the guy in the warehouse was very helpful.

19 March 2025
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Reply from Howdens - Stafford

Hello Mr Street,

Thank you for your kind words about Richard and our warehouse team. We're pleased to hear you found their assistance helpful during your visit.

Best wishes,

Rated 1 out of 5 stars

Poor communication

Poor communication, a complete lack of understanding of what I was asking and some dubious accounting.

25 February 2025
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Reply from Howdens - Stafford

We're sorry you have been disappointed by your experience. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Very pleasant staff at the stafford…

Very pleasant staff at the stafford branch. They had what I wanted and they put it in my van for me straight away

23 December 2024
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Reply from Howdens - Stafford

Hi john kirkham, Thanks for leaving this 5 star review for the Howdens - Stafford depot! Have a lovely day!

Rated 5 out of 5 stars

Fantastic

Fantastic, Josh was super helpful

21 June 2024
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Reply from Howdens - Stafford

Hi, Thanks for leaving this positive review. Have a lovely day!

Rated 5 out of 5 stars

Simply the Best in Town

Excellent service and fantastic product every time I purchase from the branch at stafford Phil and guys always have looked me and my company with kitchens and flooring and especially the skirting board's really highly recommended to all traders

30 August 2023
Unprompted review
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Reply from Howdens - Stafford

Hi, We are so pleased to read your positive comments, thanks for leaving such a great review. Have a lovely day!

Rated 5 out of 5 stars

Really good knowledge base here

Really good knowledge base here. Staff are very welcoming and are fun and will have a laugh. Quality is exceptional so is the price! Trade day was great to have a chat about different products and whats coming and for a local charity - whats to go wrong with Stafford Howdens ! Nothing in my experience ! Caring is sharing or is it the other way around as well !

11 April 2024
Unprompted review
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Reply from Howdens - Stafford

Hi, Thanks for leaving this 5 star review for the Howdens - Stafford depot! Best wishes, Tash

Rated 5 out of 5 stars

LoyaltyI’m

All good staff are very good
Manager is on the ball

19 March 2024
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Reply from Howdens - Stafford

Hi James, Thank you for leaving this 5* rating. Best wishes, Tash

Rated 1 out of 5 stars

Gutted!

Gutted - Designer failed to take into account that the wall to be removed was supporting and had to have pillars either side. Consequently after the kitchen was replumbed for the island it had to be turned sideways which has taken too much room from the dining area and messed about with the whole configuration of the kitchen plus dining area. Also sent the wrong handles which were fitted without my knowledge and cannot be rectified
If the designer had known what he was doing it would have been a totally different kitchen without an island.

13 March 2024
Unprompted review
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Reply from Howdens - Stafford

Good morning, thank you for bringing this matter to our attention. Please be assured we will raise your comments with the Stafford depot for their acknowledgment and clarity on the situation. If you would like to discuss this matter further, please email reviews@howdens.com.

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