Banner for Howdens - Sutton-in-Ashfield

Howdens - Sutton-in-Ashfield Reviews 29

TrustScore 4.5 out of 5

4.5

Units 2D-2E, Castlewood Business Park, Farmwell Lane, NG17 1BX Sutton in Ashfield, East Midlands, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Would highly recommend Howdens at Sutton in Ashfield. Connie looked after us from start to finish, I changed my mind several times and nothing was too trouble to alter plans. Quality units suppl... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish, Katie, Ricky, Andy, Will and Adam are the team I dealt with and they couldn’t be more helpful, they are all an asset to Howdens. The quality of my kitchen is perfe... See more

Company replied

Rated 5 out of 5 stars

Great value for money, all the staff are very friendly and welcoming. Always nice to stop in and see what good offers they have on. Ricky was especially helpful and very informative. Great work guys,... See more

Company replied


Company details

  1. #59 of 136 best companies in Kitchen supply shop
  2. #76 of 225 best companies in Bedroom furniture shop
  3. #26 of 62 best companies in Door supplier
  4. #27 of 82 best companies in Flooring Shop
  5. #20 of 44 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Units 2D-2E, Castlewood Business Park, Farmwell Lane, NG17 1BX, Sutton in Ashfield, East Midlands, United Kingdom

  • 01623 500400

4.5

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly helpful staff. Good prices

9 June 2026
Howdens - Sutton-in-Ashfield logo

Reply from Howdens - Sutton-in-Ashfield

Hello,

Thank you for your kind words and for taking the time to share your experience.

Best wishes, Alexandra

Rated 5 out of 5 stars

Excellent quality fan oven at…

Excellent quality fan oven at competitive price.

21 May 2026
Howdens - Sutton-in-Ashfield logo

Reply from Howdens - Sutton-in-Ashfield

Hello AndyA, It's great to hear that you had such a positive experience. Best wishes, Alexandra

Rated 5 out of 5 stars

Good service

Good service. Good product.

11 March 2026
Howdens - Sutton-in-Ashfield logo

Reply from Howdens - Sutton-in-Ashfield

Hello Brian,

Thank you for your positive feedback on our service and products.

Best wishes, Alexandra

Rated 5 out of 5 stars

Always helpful

Always helpful, never had an issue

29 September 2025
Howdens - Sutton-in-Ashfield logo

Reply from Howdens - Sutton-in-Ashfield

Good morning, Thank you for taking the time to leave this review. Have a great day. Thanks, Alexandra

Rated 5 out of 5 stars

Connie was lovely even though I changed…

Connie was lovely even though I changed my mind on a few occasions of what I wanted - the kitchen is absolutely lovely and I'm very pleased with the service provided by Howden's and not forgetting Connie's recommend kitchen fitter Ben.

10 February 2025
Unprompted review
Howdens - Sutton-in-Ashfield logo

Reply from Howdens - Sutton-in-Ashfield

Hello Sue, good morning

Thank you for your kind words and for sharing your experience with us. We're delighted to hear that you are pleased with your kitchen and the service provided by Connie and Ben.

Best wishes, Howdens Sutton-in-Ashfield Team

Rated 5 out of 5 stars

Kitchen

Highly recommend Howdens at Sutton-in-Ashfield and Alfreton.
I’m extremely happy with my kitchen from Howdens, I changed my mind on a few things but nothing was too much trouble. Connie was very helpful.

10 May 2025
Unprompted review
Howdens - Sutton-in-Ashfield logo

Reply from Howdens - Sutton-in-Ashfield

Hello Bridgette,

Thank you for your kind words and recommendation. We're delighted to hear that you are extremely happy with your kitchen and that Connie was able to assist you effectively.

Best wishes,

Rated 5 out of 5 stars

Would highly recommend Howdens at…

Would highly recommend Howdens at Sutton in Ashfield.
Connie looked after us from start to finish, I changed my mind several times and nothing was too trouble to alter plans.
Quality units supplied and delivered on a day to suit us.
Any slight issues were rectified quickly and correctly.
Very happy with our new kitchen
Thankyou Connie and Howdens @ Sutton in Ashfield

1 October 2024
Unprompted review
Howdens - Sutton-in-Ashfield logo

Reply from Howdens - Sutton-in-Ashfield

Good morning, Thanks for reviewing our Howdens - Sutton-in-Ashfield depot. Take care and have a lovely day.

Rated 1 out of 5 stars

Disappointing, waste of my time!

We hadn't used your particular store in Sutton but set up the account originally in lieu of kitchen ar bedroom orders through our new business. It turns out most folks have already purchased the goods before asking us to fit them. Hence we only used Howdens a couple of times but from other stores nearer to particular jobs and paid cash upon pick up.
We got a message that our account with you had lapsed due to lack of activity, but if we re opened it again we would not only have access to your products and prices ,but would receive a free 4 level set. So I took time out to come in and do this re opening of the account but have so far received nothing and had to call up a help number as the account was frozen and sort that out. This was 10th February and its now the 22nd of March.
We have since made a purchase from Howdens but from Alfreton instead who alerted us to the account issue after we couldn't access prices on line.
It's not just the not getting the freebie level set, it's also all the other hassle with the account and taking time to come in specially to sort stuff out that has irked me. And the fact, I have messages to prove that Jonny said he'd drop the levels in and didn't ,otherwise I would have been in and ordered the doors through your branch rather than my now preferred branches in Alfreton and Birdholme.
Hope Jonny got his sign up commission!

10 February 2025
Howdens - Sutton-in-Ashfield logo

Reply from Howdens - Sutton-in-Ashfield

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

Connie was amazing from start to…

Connie was amazing from start to finish. She was so helpful. Nothing was too much trouble. Will certainly deal with her again!

8 August 2024
Howdens - Sutton-in-Ashfield logo

Reply from Howdens - Sutton-in-Ashfield

Good afternoon, Thanks for leaving this 5 star review for the Howdens - Sutton-in-Ashfield depot, I am sure the team will be pleased to read your kind words! All the best, Alan.

Rated 5 out of 5 stars

The staff a great knowledge on tooling…

The staff a great knowledge on tooling and materials

26 April 2024
Howdens - Sutton-in-Ashfield logo

Reply from Howdens - Sutton-in-Ashfield

Hi there Henson, Thank you for your feedback on our Howdens - Sutton-in-Ashfield depot. Take care and have a lovely day!

Rated 5 out of 5 stars

Great service

26 April 2024
Howdens - Sutton-in-Ashfield logo

Reply from Howdens - Sutton-in-Ashfield

Good afternoon Miss Grainger, Thank you for leaving this 5* rating, It's great to read your feedback regarding our service. All the best, Alan.

Rated 1 out of 5 stars

Kitchen did not fit been measured wrong…

Kitchen did not fit been measured wrong some of off the materials was not square and worktops was bowed, didn't knock the VAT off but if I had gone to chesterfield they would but I already paid for the kitchen at Sutton-in-Ashfield that same week when offer came in post but they would not do anything about it I was £800.00 down and I had I kitchen fitter stood about for two days because the kitchen did not fit and cost me £400 nightmare experience

13 December 2023
Howdens - Sutton-in-Ashfield logo

Reply from Howdens - Sutton-in-Ashfield

Thank you for bringing this matter to our attention, Steven. We will raise your comments with the Sutton-in-Ashfield depot for their acknowledgment and further investigation.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, Katie, Ricky, Andy, Will and Adam are the team I dealt with and they couldn’t be more helpful, they are all an asset to Howdens. The quality of my kitchen is perfect as was the finished kitchen. I’m very very happy and would definitely have them again, thank you all !!

4 October 2023
Unprompted review
Howdens - Sutton-in-Ashfield logo

Reply from Howdens - Sutton-in-Ashfield

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Great local branch.

The staff are always friendly and helpful. It’s my go to place for new kitchens with my trade customers.

7 September 2023
Howdens - Sutton-in-Ashfield logo

Reply from Howdens - Sutton-in-Ashfield

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Quick job in last minute as always

Quick job in last minute as always, had what I needed in stock, got paid move on.

30 August 2023
Howdens - Sutton-in-Ashfield logo

Reply from Howdens - Sutton-in-Ashfield

Hi, Thanks for leaving this 5 star review for the Howdens - Sutton-in-Ashfield depot! Have a lovely day! Tash.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look