Banner for Howdens - Tunbridge Wells

Howdens - Tunbridge Wells Reviews 79

TrustScore 4.5 out of 5

4.6

Unit 15, Spa Industrial Park, Longfield Road, TN2 3EN Kent, South East, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As a business who purchases multiple kitchens every year I have long standing relationships with several local branches. The staff always go the extra mile to help when there’s a problem. Kitchen sty... See more

Company replied

Rated 5 out of 5 stars

Excellent from start to finish. Adam Hogg the instore designer came to our house and immediately took onboard what we wanted to achieve. He designed the perfect layout and gave us sound advice o... See more

Company replied

Rated 4 out of 5 stars

We have found Paul Cooke to be excellent in his customer service skills. He has helped us enormously with choosing our new kitchen. Paul is always available to talk to and responds to our emails immed... See more

Company replied

Rated 5 out of 5 stars

I had received a special offers sheet in the post and when i wnet to the branch the gentleman who served me accessed the specail price straight away, booked out the goods very quickly and then after c... See more

Company replied


Company details

  1. #58 of 136 best companies in Kitchen supply shop
  2. #73 of 224 best companies in Bedroom furniture shop
  3. #24 of 61 best companies in Door supplier
  4. #29 of 82 best companies in Flooring Shop
  5. #17 of 44 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 15, Spa Industrial Park, Longfield Road, TN2 3EN, Kent, South East, United Kingdom

  • 01892 538 506

4.6

Excellent

TrustScore 4.5 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As a business who purchases multiple…

As a business who purchases multiple kitchens every year I have long standing relationships with several local branches. The staff always go the extra mile to help when there’s a problem. Kitchen styles and colours are always up to date and the high end solid wood ranges when fitted well match up to brands that charge a lot more. I would say that when covering a large geographical area as I do I have learned to order my kitchen from the most local branch as returns / exchanges to other branches for some reason is a problem.

11 May 2026
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Hello Rus Barnett, Thank you for the positive review, that is great to hear! Have a great day, Alexandra

Rated 5 out of 5 stars

Banging

Staff are customer people noting to much and you can av a laugh 😂 products are good to.

Thank you Tunbridge Wells Branch 🛠️

30 April 2026
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Hello Andy Jones, We are so pleased to read your positive comments, thanks for leaving such a great review. All the best, Alexandra

Rated 5 out of 5 stars

Excellent experience…

The team at the Howdens branch in Tunbridge Wells went above and beyond to satisfy my order.

Gary Jarvis

19 January 2026
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Hello Gary,

Thank you for your kind words and for sharing your experience with us.

Best wishes, Alexandra

Rated 4 out of 5 stars

Always looked after

Prices are going up, but you will get well looked after

16 December 2025
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Hello Darron,

Thank you for your feedback.

Best wishes, Alexandra

Rated 5 out of 5 stars

I had received a special offers sheet…

I had received a special offers sheet in the post and when i wnet to the branch the gentleman who served me accessed the specail price straight away, booked out the goods very quickly and then after checking where i was parked he helped me carry the shets to my van. Extremely friendly and efficient service. I was highly impressed and it stood out compared to the service levels at other local trade outlets

13 November 2025
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Hello Patrick,

Thank you for your kind words and for sharing your positive experience with us. We're delighted to hear that our team provided you with efficient and friendly service, and we look forward to serving you again in the future.

Best wishes and take care, Aine

Rated 4 out of 5 stars

We have found Paul to be excellent in…

We have found Paul Cooke to be excellent in his customer service skills. He has helped us enormously with choosing our new kitchen. Paul is always available to talk to and responds to our emails immediately. Nothing is too much trouble, from his visit to our home and our visits to Howdens he always shows his great expertise and his suggestions are very helpful.

31 October 2025
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Hello Tim,

Thank you for your kind words about Paul, and for sharing your experience with us. We're pleased to hear that his expertise and dedication have been helpful in your kitchen process.

Take care and have a lovely day, Aine

Rated 5 out of 5 stars

Experience has been fantastic so far

Experience has been fantastic so far. Delivery of Cabinets expected in one week.

27 October 2025
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Hello Christine,

Thank you for sharing your positive experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars

All went smoothly

All went smoothly

11 September 2025
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Hello Mr Damper,

Thank you for your feedback.

Best wishes, Alexandra

Rated 5 out of 5 stars
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Hello Levett and Martin,

Thank you for your positive feedback about your experience with our knowledgeable staff member and the quick sale process. We are delighted to hear that you were satisfied with our service.

Best wishes,

Rated 5 out of 5 stars

Always a great service

Always a great service

4 June 2025
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Hello David, good morning

Thank you for your kind words and for taking the time to leave a review. We're pleased to hear that you consistently receive great service from us.

Best wishes,

Rated 5 out of 5 stars

Excellent service

Excellent service. Great staff

26 May 2025
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Hello ODD JOB,

Thank you for your kind words about our service and staff. We are pleased to hear about your positive experience with us.

Best wishes,

Rated 5 out of 5 stars

Reliable as always

Reliable as always

12 May 2025
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Hello B.J.ELLIS & PARTNERS LIMITED,

Thank you for your kind words and for recognising our reliability. We look forward to continuing to support your projects in the future.

Best wishes,

Rated 5 out of 5 stars

Much appreciated help

I have just had my new doors delivered to my flat by Ian. I cannot praise him enough! He single-handedly carried eight doors up to my second floor flat, without any help from me, as I am a little old lady! He carried out this task in a cheerful manner, and I am so grateful for his help. I was getting really worried about how I would get these doors up to my new home all by myself! Please pass on my thanks to Ian of Tunbridge Wells branch.

25 October 2024
Unprompted review
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Hello June,

Thank you for sharing your experience with us. We are delighted to hear that Ian was able to assist you so effectively!

Best wishes!

Rated 5 out of 5 stars

Very polite staff ,great

Very polite staff, courteous and great . Got what I asked for ..

21 February 2025
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Good morning, We are so pleased to read your positive comments, thanks for leaving such a great review. All the best.

Rated 1 out of 5 stars

Most disappointing experience possible…

Most disappointing experience possible today. All I wanted was a design appointment to work out the art of the possible in out pending move, which is imminent and highly likely. Their attitude is that they "needed certainty" that we would do business with them before "wasting everyone's time". Don't worry I'll go elsewhere.

4 February 2025
Unprompted review
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Rated 5 out of 5 stars

First time using Howdens for one of our…

First time using Howdens for one of our projects. Staff in reception always so helpful and friendly. The product itself was good quality, arrived on time and they helped load into my car. Will definitely use them again

10 October 2024
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Good morning Ismail, we are so pleased to read your positive comments, thanks for leaving such a great review. We hope to see you again soon.

Rated 5 out of 5 stars

Helpful and with a smile

Helpful and with a smile, really try to put themselves out for you

25 June 2024
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Good morning, Thanks for leaving this 5 star review for the Howdens - Tunbridge Wells depot, I am sure the team will be pleased to read your kind words! Best wishes, Alan.

Rated 5 out of 5 stars

Good day

Staff is frendli,staff have good knowledge of the product and shop is clean,

16 March 2024
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Hi, Thank you for leaving this 5* rating. Have a lovely day! Tash.

Rated 5 out of 5 stars

I always find the staff helpful and…

I always find the staff helpful and friendly, the prices are good as is the quality of the products they sell

5 March 2024
Howdens - Tunbridge Wells logo

Reply from Howdens - Tunbridge Wells

Hi Vincent, Thanks for taking the time to leave this positive review. Have a great day, Tash

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look