Bought a pretty small item, (simple weather bar) and always find the staff are really helpful and friendly whenever you go in and lovely to deal with.

Location
Switch locationUnit 11(B), Hamar Close, Tyne Tunnel Trading Estate, NE29 7XB North Shields, North East, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I phoned with a query about spare parts for a mixer tap that was fitted during a kitchen refurb three years ago. The service I received was excellent. The person I spoke to was so pleasant and very... See more
Company replied
Just had our kitchen designed and supplied by Howdens Tyne Tunnel North Shields. Chris was fantastic from start to finish. He was professional, friendly and knowledgeable. He provided us with an impre... See more
Company replied
An extremely pleasant experience! No pushy sales people, just friendly and polite members of staff ready to help if needed. Grace came and measured our kitchen, and offered us some clever alternatives... See more
Company replied
Company details
- #59 of 136 best companies in Kitchen supply shop
- #77 of 223 best companies in Bedroom furniture shop
- #24 of 62 best companies in Door supplier
- #30 of 83 best companies in Flooring Shop
- #19 of 44 best companies in Kitchen Furniture Shop
Written by the company
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
Written by the company
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
Contact info
Unit 11(B), Hamar Close, Tyne Tunnel Trading Estate, NE29 7XB, North Shields, North East, United Kingdom
- 0191 434 2000
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful staff
Bought a pretty small item, (simple weather bar) and always find the staff are really helpful and friendly whenever you go in and lovely to deal with.
May use AI-assist with repliesRead more
Brilliant kitchen design and install
Everything from start to finish was brilliant. Grace my designer got exactly what I wanted in one go. Then quickly changed the design when I changed my mind about a small bit. Was offered a discount to take delivery a few weeks early which was ideal as kitchen reno is EXPENSIVE! Everything arrived well wrapped and no damage to any piece. Returns were easy of some bits I changed my mind on. Thank you!

Reply from Howdens - Tyne Tunnel
I bought a kitchen from Howdens TT…
I bought a kitchen from Howdens TT North Shields I can’t fault Chris the designer or the staff within the store.
Thanks Kath the manager too

Reply from Howdens - Tyne Tunnel

Reply from Howdens - Tyne Tunnel
Amazing
Amazing. Very quick, from the measure up to delivery. Great experience. All staff are very efficient and friendly. Everything was done in a prompt and timely manner

Reply from Howdens - Tyne Tunnel

Reply from Howdens - Tyne Tunnel
A big thank you to Grace who…
A big thank you to Grace who communicated with us all the way through the process of getting our dream kitchen just how we wanted it. We are delighted with it.

Reply from Howdens - Tyne Tunnel
I ordered two kitchens from Howdens…
I ordered two kitchens from Howdens Tyne Tunnel. My first kitchen has just been fitted. From start to finish I can honestly say from Chris the design to Cath and her team who are amazing.
I must have changed my mind a hundred times, the staff are so helpful and friendly nothing was a issue.
To the fitters Andrew and his team they went above and beyond.
My kitchen is better than I thought it would be. Top quality worktops, units appliances. If you’re thinking about getting a new kitchen I would definitely recommend Howdens Tyne Tunnel trading estate.

Reply from Howdens - Tyne Tunnel
Design and supply of kitchen
An extremely pleasant experience! No pushy sales people, just friendly and polite members of staff ready to help if needed. Grace came and measured our kitchen, and offered us some clever alternatives for making best use of the available space. Once the final layout had been chosen, Grace invited us to see a CAD representation and patiently tolerated our tweaks and changes. Delivery was on time, and complete. Grace was an excellent ambassador for Howdens, and we would happily recommend them.

Reply from Howdens - Tyne Tunnel
Very friendly service from…
Very friendly service from knowledgeable staff. They managed to locate my order over several branches so it was ready to collect within 2 days

Reply from Howdens - Tyne Tunnel
Great company
Great company, Howden branch. Staff are very helpful and friendly. They have a good stock of doors, skirting etc

Reply from Howdens - Tyne Tunnel
Simple transaction throughout and not pushy
It was so easy to do business with the branch at Tyne Tunnel Trading Estate, with no pushy sales or pressure. Grace was my designer and managed to handle my queries, adapting plans as needed and making time to discuss my ideas and drop by with samples. My order was fulfilled without error and any changes easily rectified. Buying and planning a kitchen is a huge project, and Howdens made it easy to navigate, with options and choices to consider.
While some configurations weren’t possible and finer details had been overlooked, or only became apparent at fitting stage, it wasn’t too much trouble to review alternative options and contingencies. Sometimes space constrained and limited creativity, it’s a shame some of the range offered by Howdens didn’t accommodate smaller spaces. However, given the challenge and available room, Grace managed to accommodate the majority of my wish list using the tools and available units offered.
Price wasn’t overly shocking and I’m satisfied with the quality of the range I went for.
Communication on delivery wasn’t bad, but room for improvement following a need to postpone by a day due to fitting schedule. Otherwise, not a major blip from start to finish.

Reply from Howdens - Tyne Tunnel
Sterling service from start to finish.
Sterling service from start to finish.
Grace Blair was truly helpful with design discussions & providing CAD imagery quickly.
Thanks to the whole team @ Howden’s Tyne Tunnel Industrial Estate.

Reply from Howdens - Tyne Tunnel
Deborah, Whitley Bay
We had my mum's kitchen ripped out and completely revamped. The whole process was made very easy by Howdens with Grace managing the plan from start to finish. Grace listened to our wants/needs and was there for us at every step of the process.
Steven and his team, recommended by Howdens, were fantastic. He was so professional and friendly and the finish was of a very high standard.
I would highly recommend Howdens with a special thanks to Grace, Steven and his team.

Reply from Howdens - Tyne Tunnel
EXCELLENT SERVICE
Had our kitchen designed by Grace process was easy and straight forward.
Very happy with the results, Grace also has a great sense of humour 😀Highley recommend.

Reply from Howdens - Tyne Tunnel

Reply from Howdens - Tyne Tunnel
Grace and Kyle fantastic …
From the very start Grace took great care of us and found our dream kitchen
She's outstanding
Kyle put the kitchen together and he was great too done a fantastic job
So to both of you thank you from irene and bob

Reply from Howdens - Tyne Tunnel
Very Happy Customers!
We are extremely happy with the service we received from Howden's and are very happy with our kitchen. Grace, the designer needs a special mention - always attentive and easy to get hold of.

Reply from Howdens - Tyne Tunnel
Great advice from the staff
Great advice from the staff. Got exactly what I needed and the order arrived early.

Reply from Howdens - Tyne Tunnel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.