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Howdens - Tyne Tunnel Reviews 67

TrustScore 4.5 out of 5

4.7

Unit 11(B), Hamar Close, Tyne Tunnel Trading Estate, NE29 7XB North Shields, North East, GB


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Rated 5 out of 5 stars

Bought a pretty small item, (simple weather bar) and always find the staff are really helpful and friendly whenever you go in and lovely to deal with.

Rated 5 out of 5 stars

I phoned with a query about spare parts for a mixer tap that was fitted during a kitchen refurb three years ago. The service I received was excellent. The person I spoke to was so pleasant and very... See more

Company replied

Rated 5 out of 5 stars

Just had our kitchen designed and supplied by Howdens Tyne Tunnel North Shields. Chris was fantastic from start to finish. He was professional, friendly and knowledgeable. He provided us with an impre... See more

Company replied

Rated 5 out of 5 stars

An extremely pleasant experience! No pushy sales people, just friendly and polite members of staff ready to help if needed. Grace came and measured our kitchen, and offered us some clever alternatives... See more

Company replied


Company details

  1. #59 of 136 best companies in Kitchen supply shop
  2. #77 of 223 best companies in Bedroom furniture shop
  3. #24 of 62 best companies in Door supplier
  4. #30 of 83 best companies in Flooring Shop
  5. #19 of 44 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 11(B), Hamar Close, Tyne Tunnel Trading Estate, NE29 7XB, North Shields, North East, United Kingdom

  • 0191 434 2000

4.7

Excellent

TrustScore 4.5 out of 5

67 reviews

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Rated 5 out of 5 stars

Helpful staff

Bought a pretty small item, (simple weather bar) and always find the staff are really helpful and friendly whenever you go in and lovely to deal with.

21 May 2026
Rated 5 out of 5 stars

Brilliant kitchen design and install

Everything from start to finish was brilliant. Grace my designer got exactly what I wanted in one go. Then quickly changed the design when I changed my mind about a small bit. Was offered a discount to take delivery a few weeks early which was ideal as kitchen reno is EXPENSIVE! Everything arrived well wrapped and no damage to any piece. Returns were easy of some bits I changed my mind on. Thank you!

15 April 2026
Unprompted review
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Reply from Howdens - Tyne Tunnel

Good morning, Thank you for leaving this 5* rating. Take care and have a lovely day, Alexandra

Rated 5 out of 5 stars

I bought a kitchen from Howdens TT…

I bought a kitchen from Howdens TT North Shields I can’t fault Chris the designer or the staff within the store.

Thanks Kath the manager too

20 September 2025
Unprompted review
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Reply from Howdens - Tyne Tunnel

Thank you for your review. Please rest assured we will share your comments internally.

Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

Many Thanks

Alexandra

Rated 5 out of 5 stars

Amazing

Amazing. Very quick, from the measure up to delivery. Great experience. All staff are very efficient and friendly. Everything was done in a prompt and timely manner

20 February 2026
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Reply from Howdens - Tyne Tunnel

Good morning, Thank you for taking the time to leave this review. Have a great day, Alexandra

Rated 5 out of 5 stars

A big thank you to Grace who…

A big thank you to Grace who communicated with us all the way through the process of getting our dream kitchen just how we wanted it. We are delighted with it.

1 October 2025
Unprompted review
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Reply from Howdens - Tyne Tunnel

Hello,

Thank you for your kind words and for recognising Grace's efforts in assisting you throughout the process. We are thrilled to hear that you are delighted with your new kitchen.

Best wishes, Aine

Rated 5 out of 5 stars

I ordered two kitchens from Howdens…

I ordered two kitchens from Howdens Tyne Tunnel. My first kitchen has just been fitted. From start to finish I can honestly say from Chris the design to Cath and her team who are amazing.
I must have changed my mind a hundred times, the staff are so helpful and friendly nothing was a issue.
To the fitters Andrew and his team they went above and beyond.
My kitchen is better than I thought it would be. Top quality worktops, units appliances. If you’re thinking about getting a new kitchen I would definitely recommend Howdens Tyne Tunnel trading estate.

20 November 2025
Unprompted review
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Reply from Howdens - Tyne Tunnel

Hello Lisa,

Thank you for sharing your experience. We're delighted to hear that you are pleased with your new kitchen and that our team, provided excellent service throughout the process.

Best wishes, Aine

Rated 5 out of 5 stars

Design and supply of kitchen

An extremely pleasant experience! No pushy sales people, just friendly and polite members of staff ready to help if needed. Grace came and measured our kitchen, and offered us some clever alternatives for making best use of the available space. Once the final layout had been chosen, Grace invited us to see a CAD representation and patiently tolerated our tweaks and changes. Delivery was on time, and complete. Grace was an excellent ambassador for Howdens, and we would happily recommend them.

31 October 2025
Unprompted review
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Reply from Howdens - Tyne Tunnel

Hello Hugh,

Thank you for sharing your positive experience with us.

Best wishes, Alexandra

Rated 5 out of 5 stars

Very friendly service from…

Very friendly service from knowledgeable staff. They managed to locate my order over several branches so it was ready to collect within 2 days

16 October 2025
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Reply from Howdens - Tyne Tunnel

Hello Steve,

Thank you for your kind words and for sharing your experience.

Best wishes, Alexandra

Rated 5 out of 5 stars

Bedroom

Excellent service

6 October 2025
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Reply from Howdens - Tyne Tunnel

Hello Darren,

Thank you for your kind words and for rating our service as excellent.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great company

Great company, Howden branch. Staff are very helpful and friendly. They have a good stock of doors, skirting etc

11 September 2025
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Reply from Howdens - Tyne Tunnel

Hello Mark,

Thank you for your positive feedback.
Best wishes, Alexandra

Rated 4 out of 5 stars

Simple transaction throughout and not pushy

It was so easy to do business with the branch at Tyne Tunnel Trading Estate, with no pushy sales or pressure. Grace was my designer and managed to handle my queries, adapting plans as needed and making time to discuss my ideas and drop by with samples. My order was fulfilled without error and any changes easily rectified. Buying and planning a kitchen is a huge project, and Howdens made it easy to navigate, with options and choices to consider.
While some configurations weren’t possible and finer details had been overlooked, or only became apparent at fitting stage, it wasn’t too much trouble to review alternative options and contingencies. Sometimes space constrained and limited creativity, it’s a shame some of the range offered by Howdens didn’t accommodate smaller spaces. However, given the challenge and available room, Grace managed to accommodate the majority of my wish list using the tools and available units offered.
Price wasn’t overly shocking and I’m satisfied with the quality of the range I went for.
Communication on delivery wasn’t bad, but room for improvement following a need to postpone by a day due to fitting schedule. Otherwise, not a major blip from start to finish.

24 July 2025
Unprompted review
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Reply from Howdens - Tyne Tunnel

Thanks for reviewing our Howdens - Tyne Tunnel depot. Take care and have a lovely day. Thanks, Alexandra

Rated 5 out of 5 stars

Sterling service from start to finish.

Sterling service from start to finish.

Grace Blair was truly helpful with design discussions & providing CAD imagery quickly.

Thanks to the whole team @ Howden’s Tyne Tunnel Industrial Estate.

17 September 2025
Unprompted review
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Reply from Howdens - Tyne Tunnel

Good afternoon, Thanks for reviewing our Howdens - Tyne Tunnel depot. Take care and have a lovely day. Thanks, Alexandra

Rated 5 out of 5 stars

Deborah, Whitley Bay

We had my mum's kitchen ripped out and completely revamped. The whole process was made very easy by Howdens with Grace managing the plan from start to finish. Grace listened to our wants/needs and was there for us at every step of the process.
Steven and his team, recommended by Howdens, were fantastic. He was so professional and friendly and the finish was of a very high standard.
I would highly recommend Howdens with a special thanks to Grace, Steven and his team.

30 July 2025
Unprompted review
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Reply from Howdens - Tyne Tunnel

Good afternoon, Thanks for reviewing our Howdens - Tyne Tunnel depot. Have a great day.

Rated 5 out of 5 stars

EXCELLENT SERVICE

Had our kitchen designed by Grace process was easy and straight forward.
Very happy with the results, Grace also has a great sense of humour 😀Highley recommend.

27 August 2025
Unprompted review
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Reply from Howdens - Tyne Tunnel

Hello Mark, good morning

Thank you for your kind words and for sharing your experience with us. We're delighted to hear that you are pleased with your kitchen design and enjoyed working with Grace.

Best wishes,
The Howdens Team

Rated 5 out of 5 stars

Great staff

Great staff, really helpful and friendly.
Got all I needed at a good price.

4 August 2025
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Reply from Howdens - Tyne Tunnel

Good morning, Thanks for reviewing our Howdens - Tyne Tunnel depot. Have a great day.

Rated 5 out of 5 stars

Grace and Kyle fantastic …

From the very start Grace took great care of us and found our dream kitchen
She's outstanding
Kyle put the kitchen together and he was great too done a fantastic job
So to both of you thank you from irene and bob

9 July 2025
Unprompted review
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Reply from Howdens - Tyne Tunnel

Good afternoon, Thank you for your kind words and for sharing your positive experience.

Rated 5 out of 5 stars

Very Happy Customers!

We are extremely happy with the service we received from Howden's and are very happy with our kitchen. Grace, the designer needs a special mention - always attentive and easy to get hold of.

14 March 2025
Unprompted review
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Reply from Howdens - Tyne Tunnel

Good morning, Thanks for reviewing our Howdens - Tyne Tunnel depot. Have a great day.

Rated 5 out of 5 stars

Great advice from the staff

Great advice from the staff. Got exactly what I needed and the order arrived early.

4 July 2025
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Reply from Howdens - Tyne Tunnel

Hello GNBPROPERTYLETS LTD,

Thank you for your positive feedback. We're pleased to hear that our staff provided great advice and that your order arrived early.

Best wishes,

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