Howdens - Watford Reviews 

Fantastic showroom with plenty of inspiration for projects. Wish it was open on Sundays

Top quality service as normal at this branch.
Served by Karl on the counter, wow what this guy doesn’t know he’s brilliant. This man has a head like an instruction manual
Great fast service at good prices. Well done to Karl a proper asset to the Howdens system.
Don Ford
Ruislip.

I went to Howdens expo at Watford and I was greeted by Emily - who was super efficient, pleasant and extremely knowledgeable about the products and couldn’t have been more helpful and very patient- I felt confident enough to place my order - a totally productive and pleasant experience- thank you Emily 🙏🏻
I am posting this on behalf of Mrs B Flynn .

Joshna the kitchen designer was really hands on , however Gary the person who was updating the delivery times and slots was not professional .

’ve had a really great experience with Howdens and couldn’t recommend them more. From start to finish, their service has been excellent. The team were incredibly helpful, knowledgeable, and always willing to go the extra mile to make sure everything was right.

They took the time to understand exactly what I needed, offered practical advice, and made the whole process feel smooth and stress-free. Communication was clear throughout, and any questions I had were answered quickly and professionally.

It’s rare to find a company that combines quality products with such a high level of customer care, but Howdens really delivered on both. I’m very happy with the outcome and would definitely use them again in the future.

Nothing to much trouble

I’ve never had an experience like this. We were pressured to place our order in October to meet the price offered to us during the sales period, receiving multiple calls and being told payment needed to be made by midday. We scrabbled to pull the funds together in time and paid.

After Howdens Watford took our money, the communication stopped. We called daily and were repeatedly told someone would call back, no one ever did. For over a month there was no delivery and no measuring of our kitchen to confirm it would even fit.

Our kitchen designer stopped replying to calls and emails once payment cleared. After weeks of chasing, we were then told our kitchen designer was no longer handling the design or build. Even though they had taken the measurements a month before.

Once the kitchen was finally delivered after weeks of chasing and paying for storage, the washing machine we were promised was missing, despite confirmation that it was included in the paid-for order.

For a kitchen costing over £10,000+, this level of service is unacceptable. Poor communication, broken promises, and missing items. I would not recommend.(Order placed Oct; branch: Howdens Watford. Happy to provide emails and order details if needed.)

Can't recommend Tanya, Kitchen Designer at Howdens, Watford, highly enough. Just popped in for advice, she was efficient and couldn't have been more helpful. Delighted with the result.

All good and great service

I and a new homeowner who has a Howdens kitchen in my new home. The kitchen was installed over ten years ago and the bins needed replacing. I popped into see the team to arrange some replacements (without having an account) and they (Carl etc) were great - helping me find the right product and processing this for me. I also observed how well the team helped other customers and just wanted to acknowledge that. Thanks!

Great service

As always excellent

I know all the staff and each and everyone of them are always a delight to deal with.

Having had a number of errors occur at another store, the staff at Watford Howdens -specifically Reece - absolutely saved the day. They were quick to respond, helped me work out what needed to be corrected and ensured my fitter had everything needed to complete the job on time. I couldn't be more grateful for the excellent service and level of care provided.
Thank you Reece and Howdens Watford

This company tries to help customers when it can with deals for tools and other products they supply which I think we all appreciate not many companies do this

I've been dealing with Watford branch, Barry in particular who has been nothing but a superstar and a good communicator. I'm very much into the details and despite making several design changes along the way, he remained patient and gave me a very good deal. The kitchen installation is almost complete and we love it. I was so pleased I've purchased some fitted wardrobes too! I would highly recommend Howdens, both for kitchen quality and specifically Watford branch for their customer service. Thanks again

Had a great experience here, management did all they could to get me the best price. Would recommend this to anyone looking to have their kitchen designed and delivered.

Absolutely brilliant. Helpful, friendly service . Good prices and quality products.

Great service as usual at the Watford branch!

We recently had a new kitchin fitted supplied by the watford branch designed by Ben.
Very pleased with the result.