Howdens - Westbrook Reviews 49

Thanks to Jason
Very helpful

We have been using westbrook howdens for a number of years now and can not thank the team enough, always helpful and always go above and beyond

As a local building company we have used Howdens for over 20 years, and have always had a fantastic service from them.
Very knowledgeable, helpfull and friendly staff.
Huge product range of products to choose from for all budgets.

We deal with the Westbrook store on a daily basis, the customer service here is brilliant. the staff members are always willing to help and nothing is ever to much trouble. keep it going guys :)
thank you guys :)

Kitchen design and supply - Right from the first enquiry Brooke and Toby were incredilbly helpful and accomodating. Design appointment sorted in no time, great showroom and expert advice in putting everything together - great design process, really knew the products and able to advise what would work best. From there, the back and forth on tweaks and changes to detail was mostly by email with quick response - called in a few times to firm up choices and always met with friendly and helpful team. Post order they worked directly with my fitter, which was a real benefit in getting everything square for the install week. Some issues during fit, but all quickly resolved with help from Howdens. I would have no hesitation in chosing Howdens over other kitchen companies again and the Westbrook team have been a pleasure to work with.

I visited Howdens for a new kitchen in one of our houses, Toby the manager put me in contact with one of his designers Lucy. She was extremely professional and came to measure the kitchen, providing me with a great plan and some great ideas. It was delivered in a timely manner and we had no issues.

I've been using howdens westbrook for over 15 years Ive always had a fantastic experience with Howdens - Westbrook. From start to finish, the service was professional, efficient, and genuinely helpful. A special thank you to Toby and Brook, who always go above and beyond to make sure everything is handled smoothly. They are knowledgeable, friendly, and go the extra mile always. It’s rare to find such attentive and dedicated customer service these days. I wouldn’t hesitate to recommend the Westbrook team to anyone looking for any kitchens or joinery materials.

Thanks again
Andy

Great service from beginning to end.
Pleasant and helpful staff, especially Matt. Accommodating with changes/adjustments, and lovely products; value for money.
A few hiccups that were swiftly dealt with and rectified with no issues.
Highly recommend.
Great service.

Brilliant people kicking out some fantastic work, I don't trust anyone else with my kitchens and joinery products.

I had a great experience with Howdens-Westbrook and would highly recommend them. They were really helpful in checking details on my order and plan. When some items were not delivered (and I failed to check), the team were incredibly helpful and ensured we received the items in a timely and customer focused manner.

Great team . Great services all round

I go howdens Westbrook for all my kitchen and joinery gear. You won't get it cheaper anywhere else. All the staff are great and helpful. Ask for Brooke or carl and they'll sort you out. Even Jason on the front desk. Can even have a brew while you wait for your stuff.

I can’t thank the lady on the phone enough for the help and support she has given us when choosing a kitchen, she was very polite and spoke well and clearly knew what she was talking about whenever we asked any questions and even advised us correctly with what to go with and what would look best 10/10 customer service, would deffo recommend

Super helpful, kind staff, couldn’t do enough for us. Would recommend howdens to anyone, spoke to a lovely young woman called Brooke and she was an asset to your team! Very professional.

Recently have been in contact with Howdens as I’ve been unsure of exactly what I’m looking for. I spoke to a lovely woman called Brooke and her customer service skills were incredible, she listened to everything we were looking for and offered some fantastic advice whenever we were unsure of something. Would highly recommend!

Dealing with Howdens on a daily basis and they are always more than helpful with every enquiry. Brooke is always on hand to help with any query as are the rest of the team.

Great service

Yes all went well.

As a new account holder for this branch i was warmly welcomed and efficiently helped with my enquiry by brooke,
Jason later took my order and was equally help full and just as easy to deal with.
I would definitely recommend this particular branch of howdens as my experience was a very good one .