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Howdens - Weybridge Reviews 

62
TrustScore 3.5 out of 5

3.5

Unit 1, Hamm Moor Lane, Addlestone, KT15 2SD Surrey, London, GB


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Rated 5 out of 5 stars

We have had a wonderful experience with Howdens from start to finish. Everyone in the Weybridge branch has been very friendly, knowledgeable & helpful. The quality of the kitchen also feels very high.... See more

Company replied

Rated 5 out of 5 stars

I only rate 5 stars because of an exceptional member of staff Mr Lucus Brown he has been nothing but a pleasure to deal with Truly exceptional I would recommend your company based on his care and... See more

Company replied

Rated 5 out of 5 stars

Excellent experience with Howdens from start to finish. The staff were friendly, knowledgeable, and very helpful with the kitchen design, offering great advice and practical solutions. The quality of... See more

Company replied

Rated 5 out of 5 stars

We went to Howdens to buy our fitted kitchen as we had been recommended their products by our builder. Jo at Weybridge visited us at home and designed the whole kitchen, even suggesting the removal o... See more

Company replied


Company details

  1. #59 of 139 best companies in Kitchen supply shop
  2. #78 of 226 best companies in Bedroom furniture shop
  3. #24 of 62 best companies in Door supplier
  4. #25 of 85 best companies in Flooring Shop
  5. #19 of 46 best companies in Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 1, Hamm Moor Lane, Addlestone, KT15 2SD, Surrey, London, United Kingdom

  • 01932 821 664

3.5

Average

TrustScore 3.5 out of 5

62 reviews

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3.5

All reviews

(62)

8,967 reviews in the last 12 months

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Rated 1 out of 5 stars

Happy to take your money, less keen to call you back when there's an issue!!

Had to chase to get them to call back after requesting a visit. Had to chase to get the quote once they had visited.
After ordering the kitchen, the plan was far from perfect & as a result I had to return several units that I am still waiting for a refund. I have left 3 messages & at no point has anyone called me back as promised.
I have now contacted their Head Office to resolve this but in short, if you want a really awful service & kitchen planning then visit the Weybridge branch!

9 June 2026
Unprompted review
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Reply from Howdens - Weybridge

Thank you for taking the time to leave this review. Please be assured we will raise your comments with the Weybridge depot for their acknowledgement.

Many Thanks
Alexandra

Rated 1 out of 5 stars

Ignored by Weybridge Depot

It is such a shame that I am giving this depot service one star, given that my existing kitchen came from the same depot some years ago and its lasted years, hence my wanting to use them again.
Simona from the Weybridge Depot visited me weeks ago to measure up. Ive heard nothing but false promises since. Ive chased up several times by phone and email, all to no avail. My trades people have now taken on other jobs as Ive been unable to book them as was waiting on the estimate for the goods. I appreciate my project is small compared to most, but was assured that I was a valued customer, just like any other. Well sadly it appears not. I really was expecting better
UPDATE: I have now sent a email to the address as advised in their response here.

8 June 2026
Unprompted review
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Reply from Howdens - Weybridge

Thank you for bringing this matter to our attention, Denise. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Excellent experience with Howdens from…

Excellent experience with Howdens from start to finish. The staff were friendly, knowledgeable, and very helpful with the kitchen design, offering great advice and practical solutions. The quality of the units is excellent and everything was delivered on time. Any small issues were dealt with quickly and professionally. Great value for money and a smooth, stress-free process. Highly recommended.

19 January 2026
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Reply from Howdens - Weybridge

Hello, Thanks for taking the time out of your day to leave this review. Have a great day, Alexandra

Rated 4 out of 5 stars

Good service

Customer relations

16 December 2025
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Reply from Howdens - Weybridge

Good morning, Thank you for your feedback. Have a great day, Alexandra

Rated 5 out of 5 stars

Lucus Brown exceptional

I only rate 5 stars because of an exceptional member of staff
Mr Lucus Brown he has been nothing but a pleasure to deal with
Truly exceptional I would recommend your company based on his care and attention to customers a true true star
Well done Lucus

16 December 2025
Unprompted review
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Reply from Howdens - Weybridge

Good afternoon, Thanks for reviewing our Howdens - Weybridge depot. Have a great day, Alexandra

Rated 5 out of 5 stars

Great service by great people

Great service by great people - nothing is too much trouble

9 September 2025
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Reply from Howdens - Weybridge

Hello David,

Thank you for your kind words and for taking the time to share your experience.

Best wishes, Alexandra

Rated 5 out of 5 stars

Great kitchen, great team.

We have had a wonderful experience with Howdens from start to finish. Everyone in the Weybridge branch has been very friendly, knowledgeable & helpful. The quality of the kitchen also feels very high. A special mention must go to Nicole who has been amazing. She has a wealth of knowledge about kitchen layout and the Howdens portfolio of products that has meant we have an optimised kitchen design we are thrilled with. Throughout the design process, we had multiple curveballs as a result of the building work and Nicole helps us navigate those seamlessly every time. She is a true asset to the Howdens brand.

24 May 2025
Unprompted review
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Reply from Howdens - Weybridge

Good morning, Thanks for reviewing our Howdens - Weybridge depot. Have a great day.

Rated 5 out of 5 stars

Very helpfull and knowledgeable staff

Very helpfull and knowledgeable staff. Products are always ready for you.

26 May 2025
Howdens - Weybridge logo

Reply from Howdens - Weybridge

Hello Simon,

Thank you for your kind words and for highlighting the helpfulness and knowledge of our staff. We are pleased to hear that your experience with our product readiness has been positive.

Best wishes,

Rated 5 out of 5 stars

Weighbridge is a fantastic branch

Weighbridge is a fantastic branch, very helpful

14 May 2025
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Reply from Howdens - Weybridge

Hello Mr Kenith Puddle,

Thank you for your kind words about our Weybridge branch. We're delighted to hear that you found our team very helpful.

Best wishes,

Rated 5 out of 5 stars

Weybridge howdens are brilliant …

Weybridge howdens are brilliant especially Rob can't fault them great advice extremely helpful and knowledgeable this is my preferred branch other branches are much closer but the customer service is 2nd to non at weybridge

3 April 2025
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Reply from Howdens - Weybridge

Hello Christine,

Thank you for your kind words about our Weybridge branch and for highlighting Rob's exceptional service. We're delighted to be your preferred branch and appreciate your support.

Best wishes,

Rated 5 out of 5 stars

Excellent staff and communication

Excellent staff and communication

4 March 2025
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Reply from Howdens - Weybridge

Hello Kevin, good morning

Thank you for your kind words about our staff and communication. We are pleased to hear that you had a positive experience with us.

Best wishes,

Rated 1 out of 5 stars

Didn’t go out of there way will go to…

Didn’t go out of there way will go to benchmark next time

14 August 2024
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Reply from Howdens - Weybridge

Thank you for bringing this matter to our attention. Please be assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Rated 5 out of 5 stars

Weybridge Depot knows about service

All at Weybridge Depot friendly, courteous & knowledgeable. They are willing to go the extra mile so to speak.

21 August 2024
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Reply from Howdens - Weybridge

Good morning Charles, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. All the best.

Rated 5 out of 5 stars

Easy and good price

Easy and good price

10 August 2024
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Reply from Howdens - Weybridge

Good afternoon Fagner, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes, Alan.

Rated 5 out of 5 stars

A great company

A great company, quality products and great advice. Design team have great ideas and listens well to what I want.

29 March 2024
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Reply from Howdens - Weybridge

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Fitted Kitchen

We went to Howdens to buy our fitted kitchen as we had been recommended their products by our builder. Jo at Weybridge visited us at home and designed the whole kitchen, even suggesting the removal of a large cupboard which we had not thought about before. The end result is a real transformation. Everything Jo designed fitted perfectly and she was so helpful and pleasant during the whole process. She is very knowledgeable about all the products and took care to go over everything with us in detail. Nothing is too much trouble for her. So glad we went to Howdens at Weybridge. All the staff there are very pleasant to deal with. We now have a fantastic kitchen to be proud of.

30 November 2023
Unprompted review
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Reply from Howdens - Weybridge

Hi, Thanks for leaving this 5 star review for the Howdens - Weybridge depot! Best wishes, Tash

Rated 5 out of 5 stars

Very pleased with the kitchen

Very pleased with the kitchen. More importantly the customer is over the moon. Not a style I would pick myself but the ‘customer is always right’. Friendly helpful branch.

19 October 2023
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Reply from Howdens - Weybridge

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 5 out of 5 stars

Wouldn't shop anywhere else but the…

Wouldn't shop anywhere else but the weybridge branch, ALL the staff there are so polite, kind and extremely helpful.

24 October 2023
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Reply from Howdens - Weybridge

Hi, Thanks for taking the time to leave this positive review. All the best, Tash

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