Katy from Howells was fantastic during the purchase of our home. She was very efficient and even the estate agents commented on how prompt Katy would respond to their emails. All of the staff from How... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Howells Solicitors combines the strength, depth and expertise of a full-service law firm with a genuinely personal approach. This balance enables us to deliver clear, practical legal advice that puts our clients first. From our head office in Cardiff city centre, supported by three additional offices along the M4 corridor, we provide trusted local legal advice across the UK. We maintain market-leading standards by recruiting and retaining exceptional legal professionals. Our focus is on delivering personal, expert and cost-effective advice across a comprehensive range of business and personal legal services.
Fitzalan House, Fitzalan Court, CF24 0EL, Cardiff, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Josh and his team (Suzanne, Alex, Antonia) were great from start to finish, replying to emails quickly, always on the end of the phone if I had a query. Would recommend again!
I was recommended by John Francis to use Sara and her team at Howells Solicitors for my first house purchase.
An excellent experience from start to finish, and with me being very new to the process everything was straight forward and simple for me to understand.
I was kept informed of the stages throughout, and would definitely use Howells again.
Thank you Sara & your team for your work!
Howells were handling the purchase of my property for my buyers and were so difficult through the process raising questions last minute and throwing obstacles every day when we were trying to exchange. My buyers complained directly but this was so frustrating as it took 10 attempts to exchange contracts with different reasons each day to delay things. We were so disappointed it took the excitement out of the purchase in the end. Would avoid them if possible, very poor communication and deal with one issue at a time
We have sold and purchased/attempted to purchase 5 properties all with different conveyancers over the last 18 months. Howells were the only Solicitors that maintained good contact throughout the process, provided reassurance and clear, simple advice when requested. Honestly, Natalie Raker was a pleasure to deal with and I would highly recommend Howells. In comparison to the other companies we used, they set the bar far, far higher. All you could ask for from a firm at a stressful time.
I Highly recommend Luke Bitti’s team at Howells. I have used them twice in recent months and both times they have delivered fantastic service. A huge thank you to Chantelle Williams who was my point of contact. Efficient, knowledgable, speedy and hassle free. Thank you. 10/10 conveyancing.
Great service from beginning to end, made the sale of our house very smooth, kept us updated at all times.
Sara our solicitor and Julie made were very professional and provided exceptional customer service. Diolch yn fawr, Thank you both.
Beth & Alan
Excellent service from start to finish from Sara, Cheyenne and the team. Would definitely use and recommend them again.
Many thanks to Sally and Elis for their help with the sale of my house. Quick hassle-free and always at the end of the phone. Wouldn't hesitate to recommend them 😁
Cardiff office.
Very very slow, passed from person to person and lack of communication. Didn't know we paid for searches, blame lack of staff and other solicitors for delays.Isn't it their job to chase, not ours?
Seem blissfully unaware of the move deadline, even though we have mentioned it several times.
Great service and Karl kept me informed all the way. A very safe pair of hands. Thank you.
Jo & her team at Howells Newport were amazing with the sale of my mums house. They kept us informed from start to finish were so caring and went above & beyond explaining everything to my elderly mum so she understood the process. Really could not recommend them highly enough x
Howells Solicitors is the best company we have ever used. They helped us when we purchased our first home and when we remortgaged 5 years later to repay our Help to Buy. The HTB process isn't the easiest but Howells made it seamless. Mick Fallon was the partner who supported our journey. He was very professional, always kept us informed, had a sense of urgency, and delivered on both our house purchase as well as our remortgage by the deadline. We would never use anyone else!
Used Howells to purchase my parents flat, Absolutely incredible solicitors constantly kept up communication and was very thorough with all details would highly recommend
Very Efficient Service, with very good communication and rapid response
Jo’s team at Howells in Newport were very helpful and supportive during our house sale and purchase. There was always someone to speak to who was able to answer your question or find out and chase up if not. Moving is a very stressful experience so we were very grateful for their hard work and support.
The BEST criminal defence lawyer
Don’t look anywhere else … without going into detail on the case my partner required a criminal lawyer. On reading the solicitors reviews in the area, Chris Wong was very highly rated…after being dissatisfied with the advice that was given by the duty solicitor at the police station. We then decided to go with our gut feeling and highly rated solicitor. From day one my partner spoke to Chris, who fully explained the procedure and the way to proceed. He is extremely frank about the possible outcomes and open and transparent throughout, to the point where some could consider ’brutal’.
However, listen to what advice you are given, take onboard what is presented and trust in his capability.
Believe me, in court he proceeds with his vast experience and knowledge, Chris is the ‘go to lawyer’ for any criminal proceeding. We are very grateful for the outcome and would not hesitate to recommend him to anyone who requires any type of criminal defence.
Couldn't be happier with the service I've received by Howells, especially Rebecca. She was prompt, courteous, efficient and went out of her way to save me money by combining multiple indemnity requirements into one policy. Fantastic service from start to end!
Do not use! They were involved in our house sale and their approach was nothing but unhelpful and obstructive. No consideration for her client whatsoever. I would give zero stars if it was at all possible.
Fantastic service swift very prompt and very professional outstanding 10/10
Thank you very good job sale house 34 George street Megan good 😊 work hard David Lehane and Damian lehane need good
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.