H.Samuel - Rhyl Reviews 

Lianne from the Rhyl branch was really helpful, especially when buying a lifetime battery for my watch. Efficient and Incredible customer service. Thankyou very much.

Krystle showed us an array of items we where interested in to celebrate our wedding anniversary. Very helpful great customer service

I have been to H.Samuel in Rhyl today and was served by Lianne who was excellent and so lovely and friendly, It was an absolute pleasure to go there thank you.

Donna at the Rhyl branch was absolutely amazing today helping us to choose the perfect engagement ring. She was professional, patient, I felt we had her full attention. Donna listened to my preferences of ring design, explored all options of delivery timescales etc. Overall an enjoyable experience for a special purchase. I will be returning to for bridesmaids gifts at the very least!

I went in to have two watch batteries replaced and received excellent service. Donna was friendly, knowledgeable, and very helpful throughout. The service was quick and efficient — a really positive experience overall.

We went to Rhyl to buy a watch, Bee the shop assistant was very nice and helpful, she gave me a lot of advice on 2 different watches that i liked and in the end I bought the watch that I originally wanted. A white strap Hugo ladies watch, that is absolutely gorgeous. Bee is a credit to your company and we will definitely be back when we are on holiday again.

Krystle made buying this watch a pleasure; she was very helpful and professional.

I had my ears pierced today at the Rhyl store by Zoe. The whole experience was very professional and quick and easy. Zoe was very knowledgeable and also friendly and polite making the whole experience very positive. She cleaned everything beforehand and then took time explain the procedure to me and she was very careful and attentive when doing the placements on my ears. I would definitely recommend this store for ear piercings and I will probably be back there again for my next pair once these have healed.

My 11 yr old had her ears pierced for the 1st time, upon going into h Samuel we were greeted by the team

Zoe then got my daughter to select her earrings before sitting down and having them done.
The whole experience was very quick and done with care
Thank you to team Rhyl

The lady was very helpful, polite, friendly and had good watch knowledge, she made me feel at ease, and made sure the watch strap fitted correctly.

We took our 6 year old daughter today to get her ear pierced. Fantastic friendly service and Zoey looked after our daughter every step of the way. I really hope this shop gets the support it needs to remain open. Thanks again

My daughter had her ears pierced, for the first time, at H Samuel, Rhyl. Zoe was amazing, she explained the process from start to finish, and put my daughter at ease, so much so, she barely flinched when the piercings were being done!

I popped in to exchange a watch that I purchased in London, but unfortunately I'd already had the same 1 ,I was warmly greeted by Lianne ,very friendly & courteous too. She helped me choose an alternative watch. Overall a very nice experience from her.

My Husband and I called in to purchase a Ruby ring for our 40th wedding anniversary the staff were wonderful Zoe was very helpful and we found the perfect ring highly recommend H Samuel’s Rhyl nice to actually be able to call in and get such great service .
Thank you

Excellent service today at H Samuel Rhyl. Zoe was really helpful as we tried on lots of wedding rings. Very professional and a great experience. Highly recommended.

First class service and helpful from Lianne
Many Thanks
Mark

Went into H Samuel in Rhyl, to find my partners wedding ring. It was a great success. Donna helped us and was really good help. Thanks Donna 😊

Went in to get a Christmas present for mum, the lady that served me (Zoe) was caring and attentive, I didn't get what I was after but she did recommend several places and looked online for me. Ended up buying a pendent tho, and she was very thorough with insurance, if mum had a silver allergy, she was nice all-round. Didn't know where to go to write a review about her so I went here.

Liane made my experience superb 👌.
From start to finish she played along with my plan to buy wedding rings and size my wife’s finger so I can buy her an eternity ring
With hour her knowing. Very friendly and superb customer service. Would highly recommend. Thank you Lianne.

We went into the rhyl store, with necklace be bought a few years ago, lucky for us it was insured.

Zoe and Donna where very helpful and lovely to deal with, they sorted out the issue very quickly and efficiently. These ladies deserve a definite 5* their customer service was spot on