None of the photos came cut — something that wasn’t made clear at all during the ordering process. I expected finished prints, not sheets I would need to cut apart myself. On top of that, the paper... See more
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Ordered two prints of my sons' school photos, both the same size, both paid for. One arrived correct, the other came out smaller and doesn't fit the frame it was supplied with. Customer service told... See more
2026, purport to be image specialists, and still can't sort out an instant digital download. As others have said, over charging, and don't even have the decency to deliver it quickly. Check back in "a... See more
Their IT infra seems ok, I could reference the image after couple of years too. But their support is not upto the mark (it doesn't reflect the price they charge). Say, I couldn't order of my kid... See more
1.4
Bad
43 reviews
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Very pleased
Got my pictures delivered in time for Christmas. They did not have to. Really appreciated thankyou
17 December 2019
Unprompted review
Don’t buy, bad quality proof photos and snotty customer service
Quality on sample doesn’t show a mark on his jumper only found this out when I received my order. Contacted them and asked if they could fix this, they said I would have to pay an additional £25 to get this removed now this is not on the order form and also the quality of the photo on the order form does not show this mark, if it had I would not of ordered, I then got a snooty response of well you could of viewed it online but I advised them I ordered online and it said the image was not available and may not be available for another 7-10 days. To which she responded I could go back online and look. I mean no offence but if iv ordered online and it wasn’t available at point of order I’m not going to go back on when i have a picture of the image on the order for which is of bad quality if it’s not visible on the proof photo. So in a way I’m being penalised for their bad proof work
10 December 2019
Unprompted review
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