Hard to Find Wines Reviews 272

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and swift delivery service, noting that orders arrive quickly and often within a few days. Many appreciate the excellent selection of wines, highlighting the availability of unique and hard-to-find varieties, often at good prices. The ordering process is frequently described as easy and the website as user-friendly. People also commend the company's responsive and helpful service, with many expressing satisfaction with the overall experience and their intention to order again.

What people talk about most

Delivery service

People report positive experiences with delivery service. Customers consistently praise the swift dispatch... See more

Product

Customers had positive experiences with the product. Reviewers consistently praise the excellent selection of... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy ordering process,... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and fantastic... See more

Based on these reviews

Rated 5 out of 5 stars

Fantastic service. Swift dispatch and more than willing to help when the courier (Royal Mail) messed up the delivery. They continued to follow up until they made sure we had tracked the order down and... See more

Rated 5 out of 5 stars

Very well priced decent quality mixed box of 6 wines, well boxed and fast delivery . Web site is very easy to navigate and order from

Rated 5 out of 5 stars

I needed a quick turn around as this was a gift so once I placed the order I emailed them and they were super helpful and understanding and efficient with responding. My parcel came in time!

Rated 5 out of 5 stars

Very clear website - easy to navigate. Wines arrived quickly, couple of days after ordering. Courier advised day of delivery and provided a delivery window - which was met.

Rated 5 out of 5 stars

Trying to get a wine ( Little Angel Sauvignon blanc) I tried in a Michelin⭐ Restaurant. Needle in a Haystack to find. HFT had it . Going down a treat. Thankyou Hard to Find Wines.Here's Cheers to... See more

Rated 5 out of 5 stars

Lovely wines and brilliant service from Hard to Find Wines who kindly arranged delivery to me at very short notice. Sophie Clare

Rated 5 out of 5 stars

These wines are superb! Good value and delicious! You order on a Wednesday and they are with you on a Friday. What could be better?

Rated 5 out of 5 stars

Excellent company. Very responsive and helpful with a great selection of wines that are tricky to find in the UK

Rated 5 out of 5 stars

Excellent communication/customer service with super fast delivery! Wine choice was superlative and went down a treat last night..! Thanks, Rob

Rated 5 out of 5 stars

Really quick delivery and so easy to navigate - managed to buy some wine for my boyfriend to remind him of one of our favourite vineyards in Marlborough in NZ so thank you for helping me recreate that... See more

Rated 5 out of 5 stars

Excellent selection of wines, well priced and delivered in a timely manner. Thanks again, the Rioja you recommended was excellent

Rated 5 out of 5 stars

Quick delivery, great value on a special offer, lovely wine!

Rated 5 out of 5 stars

Prompt delivery of my favourite NZ Sauvignon Blanc at a very reasonable price.

Rated 5 out of 5 stars

Found a wine from one of our favourite vineyards in Franschhoek. Perfect for an upcoming celebration.

Rated 5 out of 5 stars

Super fast delivery. Well packed. Good selection of wines!

Rated 5 out of 5 stars

Had a good range of the specific wines I needed. Good web site with good info. Prompt dispatch and delivered very.

Rated 5 out of 5 stars

Great choice of wines from SA. Fast delivery Great discounts

Rated 5 out of 5 stars

Good information on dispatch and delivery. Arrived at specified time, easy delivery.


Company details

  1. #39 of 80 best companies in Wine shop

Written by the company

We are a family owned Shropshire wine merchant specialising in small boutique wineries, hard to find back vintages and fine wines. With long standing connections to South Africa, we have also built up a portfolio of the largest collection of South African wines in the UK. Established in 2002, over the past 20 years we have built up an extensive stock of thousands of rare wines and spirits all ready for next day delivery anywhere in the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

272 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Perfect service!

Really quick delivery and so easy to navigate - managed to buy some wine for my boyfriend to remind him of one of our favourite vineyards in Marlborough in NZ so thank you for helping me recreate that memory!

2 July 2025
Rated 5 out of 5 stars

Excellent company

Excellent company. Very responsive and helpful with a great selection of wines that are tricky to find in the UK

26 May 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with the service.

Very clear website - easy to navigate. Wines arrived quickly, couple of days after ordering. Courier advised day of delivery and provided a delivery window - which was met.

8 May 2025
Rated 1 out of 5 stars

Sending me SPAM EMAILS that I did not…

Sending me SPAM EMAILS that I did not sign up for receiving...
Deleted emails and also blocked them and somehow they still send more from the same email address that HAS BEEN BLOCKED

NOT AMUSED BY THIS COMPANY.... IF it is a legitimate company (which I highly doubt due to their action so far with emails) this sort of behaviour will do some damage to your reputation.....

I would given ZERO STARS IF I could of done

4 March 2025
Unprompted review
Hard to Find Wines logo

Reply from Hard to Find Wines

Hi Patrick, I have checked our system and can't seem to find your details on our mailing list. We use Mailchimp as our email provider and adhere to their GDPR rules, with only verified customers who have purchased from us and accepted email marketing communications added to our mailing list. Any requests to be removed from our mailing list are automatically adjusted and cannot be re-added without explicit consent from the user.

If you would like to provide additional information I can happily look into further for you.

Regards, Mark

Rated 5 out of 5 stars

Great service from HTFW

Hard to Find Wines and Whisky provide an excellent service if you are looking for something a little different.
Very clear, easy to use website with orders packed very well and dispatched quickly.

24 February 2025

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