Hughes Driver Training Reviews 

1,614
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and driving instructors for being exceptionally patient, knowledgeable, and deeply encouraging throughout the entire training process. Many learners mention feeling remarkably relaxed, comfortable, and thoroughly prepared, which consistently helps them successfully pass their driving tests on the very first attempt. Some reviewers were not happy with administrative communication, noting frustrating issues regarding unfulfilled training hours or specific staff members. A few other people also felt that they encountered unprofessional behavior, unhelpful office responses, and felt entirely unsupported when unexpected complications arose during their courses.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as exceptionally helpful, patient, and... See more

User experience

Clients share positive opinions on user_experience, highlighting brilliant and flawless training from start... See more

Instructions

Reviewers highlight positive aspects of instructions, noting that trainers are very patient, knowledgeable,... See more

Service

Reviewers mention positive feedback about service, highlighting professional, supportive, and high-quality... See more

Customer service

Users describe positive interactions with customer service, highlighting that staff are amazingly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the trainers and in-house examiners are great guys and have plenty of expierience between them, they won't waste your time and get straight into the training direct and firm with the teaching an... See more

Rated 5 out of 5 stars

I recently passed my HGV test with Hughes Driver Training in Newbury. I came here on the back of a bad experience with a previous HGV training company. Coming here and training with Derek was a bre... See more

Rated 5 out of 5 stars

The whole experience from meeting Neal to passing was flawless, Neal took every oprtunity to guide me in a way that stuck in my head and made me feel so comfortable and confident. He's a credit to HDT... See more

Rated 5 out of 5 stars

Had richard from coleshill birmingham branch. Couldnt ask for a better instructor. Taught me everything i needed to know even with having to swap trucks half way through learning been a pleasure to wo... See more


Company details

  1. Driving school

Written by the company

Hughes Driver Training is a specialist in HGV/LGV, CPC, PSV and PCV Driver Training nationwide. Established 1989 our family run organisation are always happy to help you towards achieving your goals, call 0800 1777 447.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,614)

398 reviews in the last 12 months

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Rated 5 out of 5 stars

Coleshill HDT

The staff (Darren, Richard and Mark) at the coleshill site are absolutely fantastic. Helpful, supportive and kind throughout the whole process, could not have asked for a better team to train me. Passed first time! Special thanks to Darren who was my main instructor, 10/10!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

My instructor was Steve in Plymouth

My instructor was Steve in Plymouth, and I can’t thank him enough for all his help and support in achieving my C1 licence. I had put this off for a long time because I was so nervous, but Steve was incredibly supportive from the very beginning.
I really appreciated his kind and patient approach, he never once made me feel silly. What started as something I was absolutely dreading actually became something I genuinely enjoyed, thanks to Steve’s encouragement and teaching style.
Thank you, Steve, for helping me take this important step on my paramedic journey! Could not recommend him enough.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Florin Canura

I had a very nice experience with this guys, i booked my driving practical and cpc. I had 2 weeks to pay in 2 instalments and Alex was very nice and accept my situation. In 5 days i got my class 1 licence plus CPC card. I really recommend them if you wanna get a professional licence. I was assigned to Leeds site and with an instructor named Dan. He was more than professional with me and helped me with everything i need to drive it safe make me get out from "van mode". :]] All the best guys and thank you for everything.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Alfreton

I did my training at the alfreton yard. Everybody there was extremely friendly and professional. I had Andy W as my instructor and i cannot praise him enough. He taught me everything i needed to know about my c+e. He was patient and really helped me calm my nerves, especially at roundabouts !
Cannot reccomend these guys enough

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I passed my 3a reverse and 3b C+E driving tests first time with Hughes Driver Training in Thurmaston. Currently they have only one instructor, Niel, and he was fantastic with me. I’m really proud of passing and can’t thank Niel and HDT enough.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Just passed my class 1 license through…

Just passed my class 1 license through Hughes Driver Training. Can’t say nothing my good things about them and can’t recommend them enough, the whole process has been fast, easy and stress free. Big thank you to Heidi my instructor for helping me through the whole process, she is kind and extremely patient,

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Intensive courses in a very accommodating environment

I recently passed my PCV driving test and my CPC with Hughes. I have Autism Spectrum Disorder, and while I found some elements of the course to be quite intense (as is the nature of the courses with the shorter timescale), I felt that the people at Hughes, in particular my instructor Ady, were very accommodating and understanding, especially when I mentioned my condition to them. The training itself was highly comprehensive but well-applied, and Ady did a great job setting my mind at ease while also pushing me to improve my driving to that which was required. He set clear standards while making it easy to learn. Overall, I was looked after very well, and I would recommend them all day.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Class 1 hgv

Used the alfreton depo for my training..excellent team and set up from start to finish..I can't thank Andy B enough from the Monday to the Thur..patient and always motivating and guiding throughout the 4 day course..getting me to test on the thur and passing for someone who has never driving a lorry never mind class 1..Andy B thank you so much

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Very good training school

Very good training school. I did my training i Leeds.lukas was my trainer and was very good and professional all the way through. Helped with everything I needed to know and explained everything that I didn't know, I would recommend lukas anytime.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

HDT HGV training

HDT, Great company to do your LGV licences with, from day one all of my courses were booked for me no stress. My instructor Richard from Coleshill, gave me lots of encouragement and advice so I’m pleased to say I passed first time with no previous experience would use them again…

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Great tuition

Managed to pass my Class 1 test thanks to the help of Calvin Townsend and Greg Ryglicki I really appreciate the knowledge you passed on to me

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Steve (Plymouth) was great

Steve (Plymouth) was great, went above and beyond training me this week. Very patient and informative. I couldn't of passed without him

Thanks again Steve !

14 May 2026
Unprompted review
Rated 1 out of 5 stars

The attitude of the (trainer).

The attitude of the (trainer).I didn't know jumping out of the vehicle thetaning a road user was part of the highway code. I just hope his pupils don't get his attitude. Shame on you threatening
too punch my teeth out and calling me a old can't by the way it is on dashcam this happened in sunderland

14 May 2026
Unprompted review

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