HumbleServers Reviews 

341
•
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Terrible experience. I asked on Oct 25 to move my server to the Supreme plan because it was crashing constantly. The first reply sent me to a Billing option that doesn’t offer Supreme, and it took unt... See more

Company replied

Rated 5 out of 5 stars

No problems, everything works fine. Been hosting small servers (<10 Player) here since 2021

Company replied

Rated 5 out of 5 stars

Fantastic Service, pretty good compared to all services from other host i have used before. I just switched from Supreme to Ultimate, and holy hell i can clearly see the performance increases!. ov... See more

Rated 5 out of 5 stars

This is easily by far the best hosting ever imaginable. All of the reviews that are below 5 star are completely false due to the fact that the support team go out of your way and help you with every s... See more

Company details

  1. Gaming services

Written by the company

Reliable & affordable Minecraft Hosting Provider Since 2017. HumbleServers offers amazing quality and blazing-fast servers at awesome prices.


Contact info

3.7

Average

TrustScore 3.5 out of 5

341 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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3.7

All reviews

(341)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Good Hosting

Good Hosting
Quick community support
Good rates of packages with good hardware
Negligible downtime
User friendly interface
I appreciate how good staff members are, people should not listen to negative reviews as they do not even ask for support

23 May 2022
Unprompted review
Rated 5 out of 5 stars

Reliable, cheap and excellent staff

Alright, this server has excellent staff, I faced some issue with using the server, I went to their discord support service and asked for help. The response from their staff was quick and on point. The server has been running ever since, and I am facing no issues.

Really reliable and cheap with excellent support. Love it! No complains that I can think of.

21 May 2022
Unprompted review
Rated 5 out of 5 stars

Have been using Humble for the last 6…

Have been using Humble for the last 6 months, never encountered an issue! Was skeptical at first because they seemed like a dime a dozen Minecraft server hosting services but decided to give it a try, They did not disappoint! 10/10, Would recommend.

21 May 2022
Unprompted review
Rated 3 out of 5 stars

Okay service

No problem with their hosting issue, but they use aikar's flags by default and the RAM buffer instruction on their panel is misleading. Their staff is not very helpful much when asked about it. Note to future subscribers: If you decide to keep that aikar's flags, leave at 1GB for buffer, not 500MB. You will be hit with OOM killer if you don't.

10 May 2022
Unprompted review
HumbleServers logo

Reply from HumbleServers

Hello Raiden,

We always try to handle our client's inquiries and solve them as soon as they face them using our support channels. Aikar flags can be added or removed anytime by our clients using the configurable option in the game panel. I have also looked up into this issue and saw that my colleague has contacted you and the topic was resolved in discord. If you require any further help feel free to contact us and we will make sure everything works.

Kind Regards,
Jake

Rated 5 out of 5 stars

Solid.

Despite experiencing some difficulties, the support team got to me relatively fast and helped me through them. Servers were smooth and they deliver at a cheap price. 100% worth.

17 March 2022
Unprompted review
Rated 5 out of 5 stars

Excelente servicio

they have a quality service where they answer you as soon as possible and with a lot of education and patience despite the language difference they know how to communicate well in Spanish and English.

10 March 2022
Unprompted review
Rated 5 out of 5 stars

Best Host 😎

I've bought servers on many hosts but this host... Man it's the best host! The servers work perfectly, the support are always, and I say ALWAYS, kind and helpful. What more could you want?

3 March 2022
Unprompted review
Rated 5 out of 5 stars

I will put a completely transparent and honest review

I will put a completely transparent and honest review

Before buying the service, I was a little suspicious since I had never heard of it or anything like that, nor were there many videos about the host.

I bought it and I was surprised, the truth is that it works very well, there is no lag And more than anything, even if it is not a 24/7 support, they are almost all the time and they respond quickly and in a good way!

3 March 2022
Unprompted review
Rated 5 out of 5 stars

Great Support

Great Support. Quick answering to my ticket and had my issue resolved in mins. Highly recommend this hosting.

19 February 2022
Unprompted review
Rated 2 out of 5 stars

Only worth for test servers

If you're looking to host a test server or a server for around 5 people, then Humbleservers is pretty good. The prices are some of the lowest I've seen, but low prices come with negatives, it's shared hosting to the maximum, you'll experience lag on your world caused from other servers on the machines.

The support team is pretty meh, if you have a simple issue which can be sorted with Google, then you'll be fine and get supported, otherwise the support is a bit spotty, with some of the team members being pretty useless. Tickets can also take a long time to get solved, with use of BetterDiscord you can see them having a ton of tickets piled up. But then, the support team is mostly kids or young teenagers. This isn't a professional hosting support team.

The community of HS seems to be around 10-14 year olds, it's one of the most childish discords I have ever seen for a company. Which I personally view as saying a lot about the hosting, when the only appealing thing about it is the low low prices so kids can afford it.

If you're looking for your server to be successful, run smoothly and not be effected by other servers which are out of your control - I'd avoid Humble at all costs.

The website hosting they offer, advertised at unlimited SSD storage usually only has 25-50GB of space available for everyone who has webhosting from them. It's a mess.

You've then got the all so basic mc panel - While most websites will offer a backup module, where you can easily keep backups of your server - Humbleservers doesn't. They tried and couldn't get a backup system to work properly, so they removed it from the panel. To get a backup of your server, you need to either manually make a .zip of your server or contact the support team via a ticket. So if you've had a world issue and need to restore a backup, it's one of the more annoying hosts to have to deal with.

On top of this, if you wish to get a backup from before 3 days ago - They make you pay. Which is just hilarious that something so easy and simple, which is offered everywhere else, is something you must pay for on Humble.

While I enjoyed my little time at Humbleservers for the price - It was shocking clearly how oversold and bad at performance their servers are. After moving to a well-respected host offering dedicated cores my servers performance boosted by around 300-400%.

HS Also claim recently that their 'ultimate' plans are using dedicated cores. Though, you are able to purchase more cores still on ultimate plans. I wouldn't trust HS with anything claiming to be 'dedicated'.

Then there comes the issues with support & billing:

Issue #1:
A while back they offered an uppgrade to a new servers with a better CPU, this upgrade cost $5 and would be a one time payment where the monthly cost wouldn't go up. It didn't seem like they were aware of how to handle doing this, as I was able to go into the client area and remove a permeant core upgrade which came along with this offer, meaning they'd lose $5 a month while giving me "better" specs. This surely isn't good for business.

Issue #2:
On one of my servers I had upgraded the amount of cores. After a while it was clear upgrading cores had no real effect on performance so I cancelled them from the server so next month I wouldn't be charged for them. How they handle this is by removing them INSTANTLY, without refunding back the amount left. I had to complain in a ticket and even then, they claimed they would refund me a small amount out of kindness. This is terrible business - If you pay for something and then request a cancel of this product - You should get refunded the amount left or the service should remain for the remaining days you paid for.

15 February 2022
Unprompted review

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