After noticing an imperfection on my bikini top, Chloe with customer support was quick to respond after sending pictures Hunza G said that they would send me a new replacement suit This is why their... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really happy with Hunza’s customer service. Ruby went out of her way to contact the warehouse to ensure my order was delivered on time, when I didn’t press express delivery.
Company replied
5 stars — Exceptional customer service I had an issue with my shipping address after placing an order, and Chloe on the customer service team handled it quickly and graciously. She cancelled my origi... See more
Company replied
Absolutely love everything I’ve bought from Hunza G! The quality is amazing every piece feels so well made and flattering. You can really tell the brand focuses on great materials and design. The cus... See more
Company replied
Company details
- #26 of 37 best companies in Swimwear shop
About Hunza G Ltd.
Written by the company
With modern nostalgia at its core, Hunza G has grown to become an iconic brand synonymous with the beach. Its 80’s roots bringing a cool and contemporary twist to beachwear in powerful hues. With a One Size Fit mantra made possible by figure flattering fabric that flexes to sculpt and support all shapes, the secret to Hunza G is to wear it how you want to.
Hunza G's one size stance is not only an effort to remain an inclusive brand, but also reduces the risk of over-purchased sizing on a commercial level. Ethical and comfortable, each piece will see you through a lifetime and all that it brings – pre, during, and post pregnancy – as well as any other life changes your body goes through. Hunza G places emphasis on timeless pieces that hold the same value today as they will in the future. If looked after carefully, they can be passed down through the generations.
Shop Swimwear
Shop Clothing
Shop Baby & Kids
Contact Us
Our Warranty
Written by the company
- We offer a one-year warranty on orders purchased directly with Hunza G
Contact info
51-52 Frith Street, W1D 4SH, London, United Kingdom
- +44 141 673 8226
- customercare@hunzag.com
- www.hunzag.com
4.4
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Hunza G Ltd.
Hi Diana,
Thank you so much for your lovely feedback - we’re thrilled you’re loving your new Hunza G!
We’re so pleased to hear you were happy with the quality, service and shipping.
Enjoy wearing it, and we hope to see you back again soon.
Warmest wishes,
Lily
Reply from Hunza G Ltd.
Hi Karen,
Thank you so much for your kind words!
We’re delighted to hear your order arrived promptly and that you’re loving the products. We really appreciate your support.
Warmest wishes,
Lily
Great design and the quality seems high.
12 February 2026
Reply from Hunza G Ltd.
Hi Andrea,
Beautiful design and lasting quality are at the heart of what we do, so it’s wonderful to know this came through in your piece. We truly appreciate your support.
Warmest wishes,
Lily
Reply from Hunza G Ltd.
Hi Karen,
Thank you so much - we’re delighted you’re enjoying your swimwear.
Your support truly means a lot to us.
Warmest wishes,
Lily
Fabulous colour
Fabulous colour and fit, great website and easy to look through. So many to choose but I got the vibrant blue.
Love the feel of it and can't wait to wear it very soon.
11 February 2026
Reply from Hunza G Ltd.
Hi Joan,
Thank you for your kind words.
We’re thrilled you’re happy with your choice and hope you feel amazing in it.
Warmest wishes,
Lily
Reply from Hunza G Ltd.
Hi Amber,
We’re sorry to hear the style you chose wasn’t quite right for you. While our signature fabric is designed to adapt to a wide range of body shapes, we completely understand that certain cuts will suit some preferences better than others.
Fit can vary depending on body shape and the level of coverage or support you’re looking for. As a UK size 18 myself, I can personally attest to how well our pieces can stretch and adapt across sizes - but choosing the right style makes all the difference.
If you’d like tailored guidance, our Product Specialist would be very happy to help you find a style that feels more comfortable and flattering. You can reach them at productadvice@hunzag.com.
We’d love the opportunity to help you find the right fit.
Warmest wishes,
Lily
Love this suit!
2 February 2026
Reply from Hunza G Ltd.
Hi Michele,
Thank you so much - we’re thrilled you love your suit. It truly means a lot to us.
Warmest wishes,
Lily
Infortunately I had to return the…
Infortunately I had to return the product which didn’t fit however I had a great and Quick and very good service during the order and return service.
I would like a « More coverage model like the one I ordered but with better coverage in the back.
Thank you
10 February 2026
Reply from Hunza G Ltd.
Hi Lyne,
Thank you for sharing your experience.
We’re pleased the process was smooth, and we’d love to help you find a style that offers the additional coverage you prefer - our Coverage range was designed with exactly that in mind.
Warmest wishes,
Lily
Great swimming costume
Loved the swimming costume when it arrived and it arrived quickly
10 February 2026
Reply from Hunza G Ltd.
Hi Henry,
We’re thrilled you’re happy with your swimming costume and the speedy delivery.
Providing beautiful pieces with seamless service is always our aim.
Warmest wishes,
Lily
Poor quality items and major issues with return and customer service
Ordered a couple of items to try on, quality was poor and shape ill fitting. Returned items quickly. Received an email to say that the return had been received and a refund would be issued within 14 days. Have been in touch with the company a few times since this deadline. Was initially told it could actually take 21 days for the refund and after that passed was told the item has not been inspected yet. It's been over 4 weeks since the company received the return now, and still not refund.
27 February 2026
Reply from Hunza G Ltd.
Hi Helen,
We’re very sorry to read about your experience and completely understand how frustrating this must have felt.
I’ve personally reviewed your correspondence with our Customer Care team and can confirm that your refund has now been processed. Please note that once issued, it can take a few working days to reflect in your account depending on your bank.
We sincerely apologise for the delay and the mixed messaging you received - that’s not the seamless experience we aim to provide. If you have any further concerns, please don’t hesitate to contact us directly at customercare@hunzag.com and we’ll be very happy to assist.
Warmest wishes,
Lily
Very happy with my swimsuit
Very happy with my swimsuit. The quality is great, it fits better than I expected and I’m looking forward to wearing it.
10 February 2026
Reply from Hunza G Ltd.
Hi Cathy,
Thank you so much for your lovely review.
We’re delighted to hear the quality met your expectations and that the fit felt even better than you anticipated. We hope you love wearing it.
Warmest wishes,
Lily
Reply from Hunza G Ltd.
Hi Lauren,
We’re sorry to read this and would really like to resolve it for you.
Please contact us at customercare@hunzag.com with your order number and we’ll investigate right away.
Warmest wishes,
Lily
Awesome quality and quick delivery
Awesome quality and quick delivery. May wife loves this brand and now has a few suits and the jumper. She looks great in the suits and feels confident when wearing this brand.
9 February 2026
Reply from Hunza G Ltd.
Hi Johnathan,
Thank you so much for your lovely review.
We’re delighted to hear your wife is enjoying her pieces and feeling confident - that’s exactly what we hope for.
It means a great deal that she continues to choose Hunza G.
Warmest wishes,
Lily
Quality is as expected as was shopping
2 February 2026
Reply from Hunza G Ltd.
Hi Anne,
Thank you for your kind words.
Delivering consistent quality and a seamless shopping experience is incredibly important to us, so we’re delighted this was reflected in your order.
Warmest wishes,
Lily
Reply from Hunza G Ltd.
Hi Barbara,
Thank you so much for your kind words.
We’re delighted to hear you had a positive experience with our after sales service - that truly means a great deal to us.
Warmest wishes,
Lily
terrible quality and service
I bought a suit from a hotel in October 2025. I contacted the brand and they refuse to help me. The suit unraveled. I rinse it with cold water after each use and hang on two hangers to air dry. I loved my suit and I took care of it. It cost me $251 and it’s come undone. The brand doesn’t stand behind their quality which is unfortunate bc I really loved the suit.
22 February 2026
Unprompted review
Reply from Hunza G Ltd.
Hi Julianne,
We’re very sorry to read how disappointed you are, particularly as you mentioned you loved your suit. We never want a customer to feel let down.
As your purchase was made through one of our wholesale partners, any faulty claims must be handled directly by the original point of purchase, in line with their aftercare policy. Our warranty unfortunately does not extend to items purchased via third-party stockists, which is why we directed you back to them.
In terms of care, while rinsing in cold water is helpful, we do recommend occasional machine washing at 30°C with a regular detergent. This is important as rinsing alone is often not sufficient to fully remove chlorine or salt water, which can impact the longevity of the fabric over time.
We appreciate this may not be the resolution you were hoping for, but we would encourage you to continue working with the retailer, who will be best placed to assist further.
Warmest wishes,
Lily
Amazing customer service resolving an…
Amazing customer service resolving an issue I had. Lovely products as always.
6 February 2026
Reply from Hunza G Ltd.
Hi Tracy,
We’re so pleased to read this.
Providing thoughtful, attentive service is incredibly important to us, so it’s wonderful to know you felt supported.
Thank you for your continued trust in the brand.
Warmest wishes,
Lily
Look forward to my next purchase-…
Look forward to my next purchase- everything better than expected
6 February 2026
Reply from Hunza G Ltd.
Hi Michelle,
Thank you so much for your lovely review.
We’re delighted everything exceeded your expectations - that truly means a great deal to us.
We look forward to welcoming you back for your next purchase.
Warmest wishes,
Lily
Reply from Hunza G Ltd.
Hi Charles,
We’re so pleased to hear this.
Thank you for your support - it truly means a lot to us, and we look forward to your next order.
Warmest wishes,
Lily
Great product
Great product, quality, and customer service. Wrong cut bathing suit for me but I would absolutely try another style!
5 February 2026
Reply from Hunza G Ltd.
Hi Andrea,
Thank you so much for your lovely review.
We’re delighted to hear you’re happy with the quality and customer service. While we’re sorry this particular cut wasn’t quite right for you, we’d be very happy to help you find a style that feels perfect next time.
Warmest wishes,
Lily
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.