Good response. Easy website. Paid the extra for delivery and well worth it as it's done by DPD and the driver even lifted the large and fairly heavy parcel up my front step for me. Well packed and... See more
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Review summary
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The ordering process is simple and there is a good range of stock (better than amazon as stocks items that Amazon does not. The order was placed on 20.07.26 arriving on 24.07.26 via Royal Mail. i hav... See more
I order insulin for my diabetic dog, it comes extremely well wrapped and insulated and even in the heatwave it was still cool on arrival. Brilliant service almost by return. Prices are competitive too... See more
Im happy I got the same brand of epilepsy tablets, I'm saying this because my brother has epilepsy and when he had a different brand of tablets, it did effect him. I got my 6 month prescription from t... See more
Company details
- #151 of 262 best companies in Pet shop
- #44 of 113 best companies in Online Pharmacy
- #5 of 9 best companies in Veterinary Pharmacy
Written by the company
Established in 1828 and online since 2001 as the first uk online pet pharmacy selling veterinary and pet supplies such as wormers for pets and horses as well as flea treatments, dog coats and much more!
Contact info
Station Industrial Estate, DL12 0NG, Barnard Castle, United Kingdom
- 01833 641112
- sales@hyperdrug.co.uk
- www.hyperdrug.co.uk
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent service
Excellent service, cannot fault it. Easy to order, step by step process and delivery within a couple of days. All in all excellent company and fantastic service.
29 July 2026
Unprompted review
Easy order process really friendly and…
Easy order process really friendly and helpful staff when you have a query. Excellent value
26 July 2026
Unprompted review
Fast efficient service.A great…
Fast efficient service.A great selection of products at great prices.Easy to use website with a wide choice of items for pets.Different postal services so if you need an item quickly this can be selected.A great place to shop for products for pets.5*
25 July 2026
Unprompted review
Errors made by me on my order
I had the 5 items to order for my dogs and the relevant prescriptions. At the time of placing the order I was very unwell and forgot to send the prescriptions then I sent the wrong ones. They were very kind and rang me to sort it all out. It was my error not theirs, yet they went out of their way to sort it out
29 July 2026
Unprompted review
Very easy to order online and arrived…
Very easy to order online and arrived very promptly. Excellent service. Thank you
25 July 2026
Unprompted review
Order still not arrived and no follow…
Order still not arrived and no follow up from the company despite repeated phone calls.
22 July 2026
Unprompted review
Process is straightforward
Process is straightforward- easy to upload prescriptions- have the required medication my dog needs. Communication is good 😊 no complaints here ! A****
28 July 2026
Unprompted review
I phoned my order through and it was so…
I phoned my order through and it was so easy. Very polite call handler who was very helpful.
Quick delivery.
22 July 2026
Unprompted review
Very quick delivery
Very quick delivery.
Had obviously been stored in the light as it had gone green and cloudy. I'll have to filter it before use or it will block the spray.
25 July 2026
Unprompted review
Everything was brilliant will keep…
Everything was brilliant will keep ordering off you everytime we need the medication thankyou
25 July 2026
Unprompted review
Great fast service
27 July 2026
Unprompted review
Excellent
Excellent! Great, speedy service as always! Highly recommended.
23 July 2026
Unprompted review
Have used Hyperdrug several times now…
Have used Hyperdrug several times now for the medication my dog needs. Always very good the staff are very helpful. Notifications sent at every stage.
22 July 2026
Unprompted review
Very easy and straightforward to order
Very easy and straightforward to order, never used these before but now i know i can trust this company, quick delivery and adequate packaging
23 July 2026
Unprompted review
Fast service
I could not have wished for a faster service: I received my order the following day
24 July 2026
Unprompted review
As always fast delivery and dispatch
As always fast delivery and dispatch, excellent service.
25 July 2026
Unprompted review
Great service
Great service. Quick prescription check and fast delivery. Thank you
22 July 2026
Unprompted review
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