hypet.de Reviews 72

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

72 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 3 out of 5 stars

Response after review

I ordered last weekend as I needed my order shipped fast. I have not heard anything back, and I tried to contact them by 3 times. Made a review here before I got a reply.

13 May 2023
Unprompted review
Rated 1 out of 5 stars

Extremely poor quality and problems with the return (they say they do not receive the package)

Stay away from buying anything from Hypet. Cannot recommend at all.

First, the product quality has nothing to do with what is shown on the pictures. Very poor quality materials, feels very cheap to the eye and to the touch, although the price does not say the same.

I bought a sofa cover and a blanket. They looked, felt and smell awful. I decided to return the products, I shipped them (20+ € shipment from Germany to Austria) and they say they did not received the package. First they ask you to fill in a return form. I sent it to them via email at the same time than I shipped the items. They never came back to me. Now they say they did not receive the package, what I just do not believe. I read that they do this all the time to other customers. By the way, they are very impolite during the email exchanges.

Approximately 110€ thrown away (90€ from the order + 20€ return shipment).

Buying anything from this shop is throwing your money away.

P.S. I see many 5-stars opinions. Please see none of them are from verified users. It makes me suspect something.

Edit after publishing the comment: Regarding my note in the P.S., if you review the history of the reviews posted by these “““customers””” who give 5-stars, you will see many of them reviewed the same online shops. A clear sign that there is something suspicious behind.

4 February 2023
Unprompted review
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