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Review summary

Created with AI, based on recent reviews

Looking at 470 reviews, reviewers had a great experience with this company. Many customers are extremely satisfied with their purchases, highlighting the high quality and sturdy construction of the products. The mattresses are frequently praised for their comfort and support, leading to significantly improved sleep and reduced aches and pains for many. Reviewers often consider their investment worthwhile, appreciating the value for money and the long-term benefits to their health and sleep quality. However, some people were dissatisfied with the product's durability, reporting significant sagging and dips in mattresses after a few years, which they felt made the warranty worthless. A few other people also felt that the product dimensions were inaccurate, with mattresses being shallower or shorter than advertised. There were also occasional complaints about strong odors from new mattresses and issues with customer service regarding faulty products.

What people talk about most

Product

Reviewers express satisfaction with the product, often praising its comfort and quality, with many noting... See more

Quality

Customers consistently note positive experiences with quality, praising the luxurious feel, comfort, and... See more

Staff

People report ambiguous experiences with staff, with many customers praising the helpfulness and... See more

Price

Users describe ambiguous interactions with price, with many customers expressing disappointment after paying... See more

Value for money

Consumers generally find the value for money to be positive, often describing their purchases as a "great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased a Hypnos Cambridge Deluxe small double mattress from Land of Beds. It was delivered well within the suggested time scale. The mattress itself appears to be well made and quite sturdy. W... See more

Rated 4 out of 5 stars

Easy to use website. Clear descriptions and great selection of options. Mattress was more expensive than I was hoping, but delivered very quickly. The company took my old mattress and took the new one... See more

Rated 5 out of 5 stars

Our new hypnos origins 8 mattress has changed our sleep completely. I thought I was getting the best night's sleep possible as I already had a very comfortable high quality mattress but this has made... See more

Rated 5 out of 5 stars

What an enjoyable experience! Relaxing on a choice of mattresses in luxurious surroundings. Unhurried way to pass away a couple of hours. Can't believe the difference in comfort over our 30 year old... See more


Company details

  1. Bedroom furniture shop

Written by the company

Hypnos is an award-winning British manufacturer of sustainably-designed and handcrafted beds and mattresses. All our products are bespoke and made-to-order and can only be purchased via our network of retailers who will help you to carefully choose the right mattress which offers the optimum comfort and support for your body. Trusted since 1904, Hypnos uses only natural and sustainable materials traceable to their origins and is proud to be the world’s first carbon neutral bedmaker. Please contact your local retailer to ensure you select the right mattress and personalised styling options from our extensive range. Please direct any post-purchase care queries direct to your retailer who will be delighted to help.


Contact info

4.1

Great

TrustScore 4 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Hypnos double mattress

Yes I have found the bed to be very comfortable with it being firm but not overly so. It provides support whether I’m laid sideways or on my back. Overall I am very pleased with it so far. It now just remains to be seen how it performs long term

2 January 2026
Unprompted review
Rated 5 out of 5 stars

A comfortable nights sleep

Quick delivery, and mattress well packaged. Has taken 6 weeks to adjust from our previous mattress(ViSpring), but now the benefits of a deeper mattress are being felt. The mattress is both supportive and forgiving, i.e. it accommodates our body shapes while still being very comfortable. Our sleeping patterns have improved as a result

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Mattresses!

So far the Hypnos mattress has been so comfy. It was bought post spinal injury as our old mattress was causing me pain, and it is night and day. I no longer awake with spinal pain, and it is just insanely comfortable.

2 January 2026
Unprompted review
Rated 4 out of 5 stars

Comfortable

Comfortable
Although the salesman said differently you recommended spinning the mattress
Sadly it is so heavy at 80 years old I can’t do this
.?..?

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I had struggled with the mattress and had to change it. We went to Cousins furniture store to investigate our options. So many to choose from. The first one we tried was the Hypnos Medium Support Alvescot. We looked at many more but kept returning to this one.
It is very comfortable and has good support. I now have less aches and pains when getting up.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Very comfy

The base, (headboard - replacement on order as original one has a small rip in it), mattress so so comfy, no more waking up in agony ...perfect bed love it

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Al last, a comfortable sleep.

After years of sleeping on a foam mattress, which had become compacted, it is great to sleep on an supportive, comfortable mattress, which can be turned to reduce and even out the pressure and wear.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

The mattress is very comfy

The mattress is very comfy, I am getting a very good nights sleep on it. I do not feel my partner moving, so Great!
I like the fact that there are handles on all four sides, as it makes turning the mattress so much easier.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Don't hesitate to try a Hypnos bed

Supportive mattress and assistance to sitting position have helped a great deal to manage my back pain and give me the best nights' sleep I have had in years. I should have purchased a Hypnos bed a lot sooner.

2 January 2026
Unprompted review
Rated 3 out of 5 stars

Too soft!

Overall quality is good, however although I opted for extra firm, the mattress is still too soft. It has not cured my back pain and unfortunately I am not sleeping well as a result.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Very comfortable bed

Our previous bed was a Hypnos and served us well for many years. We have really appreciated our new Hypnos bed. It is very comfortable and has led to more restful sleep.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent bed and mattress

Bed is extremely comfortable. I have been having broken sleep for a long time now. My Hypnos bed/mattress has changed all that. Also my natural materials mattress has stopped me from overheating at night which also used to wake me up.
100% satisfied with my purchse

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Great product range

We purchased the Hypnos Ortho Mattress at Downtown store in Grantham, they had an extensive range of all the Hypnos mattress’s that we could try which made it easy for us to choose. This is the second Hypnos mattress we have had on our bed and are really pleased with them.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Luxury comfort

We decided it was time to buy new mattresses and were recommended these by the sales assistant and they have proved to be very comfortable. Delivery was quicker than quoted which was a pleasant surprise.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Hynos beds are expensive but .............

Hynos beds are expensive but, after a few weeks of use we appreciate the superior build quality and above all the comfort. I am an early riser but I often find now that I stay in bed for an extra half-hour or more just because the bed invites you to enjoy its supreme cosiness.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Delivered efficiently and quickly

Delivered efficiently and quickly, but also carefully.
The bed is very comfortable - just what I was expecting

1 November 2025
Unprompted review
Hypnos Beds logo

Reply from Hypnos Beds

Good morning Robert,

We are so pleased that you are enjoying your new mattress!

What mattress did you go for?

Regards,
Hypnos

Rated 5 out of 5 stars

Superb Mattress

Such a comfortable bed. Beautifully made. Such a lovely lady who sold it to us. She certainly knew her stuff.

11 September 2025
Unprompted review
Hypnos Beds logo

Reply from Hypnos Beds

Good morning Mrs Symons,

We are pleased that you are enjoying your new bed and that you got all the advice you needed to help assist you make the right purchase for you!

Regards
Hypnos

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