Hyros Reviews 663

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and supportive approach during onboarding and ongoing assistance. Consumers frequently mention the effectiveness of the marketing tracking and the user-friendly experience, noting how it has significantly improved their understanding of ad performance and overall business insights. However, some customers also noted issues with tracking accuracy, specifically mentioning overreported leads and campaigns, and that the provided solutions did not fully resolve these discrepancies. A few other people also felt that while the platform is comprehensive, it could benefit from short tutorial videos to address common user questions.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and expertise. Many... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Marketing

Reviewers mention positive feedback about marketing. Many customers report significant improvements in ad... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform intuitive and easy... See more

Service

People report positive experiences with service. Customers consistently praise the support, describing it as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jocelyn has made VIP onboarding completely worth it, and I've only just started. She is super professional, knows Hyros inside out, and answered every technical question instantly (tracking setup... See more

Company replied

Rated 5 out of 5 stars

Our company has a had a great experience with Hyros! We've had so many issues before Hyros tracking where our ad spend is going. Before Hyros we were tracking about 70% of our ad spend and now we are... See more

Company replied

Rated 5 out of 5 stars

Vlad and Francisco got us set up incredibly quickly and were super supportive throughout the process. Francisco was always there to answer our questions and guided us smoothly through our first meetin... See more

Company replied

Rated 5 out of 5 stars

We have been using Hyros for over 1 year now & it has fundamentally changed our business for the better. We have had an incredible experience every step of the way. Our support rep Nour has been super... See more

Company replied


Company details

  1. Software company

Written by the company

HYROS AI Print Tracking is proven to increase AD ROI in over 2,500 businesses. HYROS helps digital businesses see far more accurate data from their ads and improve profitability by working with more accurate data.


Contact info

4.8

Excellent

TrustScore 5 out of 5

663 reviews

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Replied to 40% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easy Onboarding

Very straightforward onboarding experience. Our rep answered every question and even stayed on our call longer than scheduled to ensure everything was ready to go.

13 January 2026
Unprompted review
Hyros logo

Reply from Hyros

That kind of attention during onboarding can make a big difference, and we’re glad the process felt clear and well supported for you. Taking the extra time to make sure everything is set up properly is exactly how we want new users to start.

Thank you for sharing your experience. We’re happy to have you on board and ready to go with Hyros.

Rated 5 out of 5 stars
Hyros logo

Reply from Hyros

Starting out with a new platform can feel like a lot, so it’s great to hear the walkthrough helped everything click. Being able to clearly see how your email tags translate into revenue is a big win, and it’s exactly the kind of insight Hyros is meant to unlock.

Felix will be glad to know his patience and step-by-step guidance made the setup easier for you. Thanks for taking the time to share your experience, and welcome to Hyros.

Rated 5 out of 5 stars

A turning point in our business

The experience with Hyros has been incredible. It’s truly a before-and-after moment for our business.
It’s such a complete software that allows you to measure every step of the customer journey—where the client clicked, which Meta ads they saw, and what actions they took afterward. In other words, you get full visibility of the entire customer journey, enabling better purchasing decisions and the optimization of your entire sales funnel.

Honestly, the experience working with Hyros has been amazing. 100% recommended.

8 January 2026
Unprompted review
Hyros logo

Reply from Hyros

Seeing our product creating such a clear before-and-after moment is awesome . Having full visibility into each step of the customer journey makes it much easier to understand what truly influences decisions and how to refine an entire funnel with confidence.

We’re glad Hyros has given you that level of insight and helped support smarter, more informed choices across your business. Thank you for sharing your experience and for the strong recommendation.

Rated 5 out of 5 stars

I've just started with Hyros and it's…

I've just started with Hyros and it's already made a difference in my Meta Ads ROI. I love that I have accurate data so that I can scale my ads effectively. Meta data is notoriously WRONG so without Hyros I was making the wrong decisions about which ads to scale and which ones to turn off - wasting me THOUSANDS. I now know I can make better decisions and make money instead of waste money. And my rep Denisa Schipor is AWESOME!

6 January 2026
Unprompted review
Hyros logo

Reply from Hyros

Making that shift early on can have a huge impact, and it’s great to hear Hyros is already changing how you approach scaling your Meta Ads. Having accurate data instead of misleading platform reports makes it much easier to protect your budget and focus on what actually drives results.

We’re also happy to know Denisa has been such a strong support for you. Her energy, responsiveness, and guidance are a big part of helping users feel confident in their decisions from the start. Thank you for sharing your experience and for trusting Hyros to help you grow more efficiently.

Rated 5 out of 5 stars

We genuinely owe a large portion of our…

We genuinely owe a large portion of our success to HYROS.

Before using HYROS, we were making decisions with incomplete data. Once implemented, it completely changed how we understood where our customers were actually coming from and what was truly driving performance. That level of clarity allowed us not only to optimize, but to confidently scale multiple businesses to new heights.

The attribution accuracy, depth of insights, and reliability of the platform have been game-changers for our marketing and growth strategy. It’s become a non-negotiable part of our stack.

A special thank you goes to Jaime, our account representative, who has been there every step of the way. From onboarding to scaling, Jaime’s support, responsiveness, and genuine commitment to our success made a huge difference.

If you’re serious about scaling and want real data you can trust, HYROS is hands down one of the best decisions you can make.

8 January 2026
Unprompted review
Hyros logo

Reply from Hyros

Reaching this level of impact across multiple businesses is a powerful testament to what clear data can unlock. Moving away from incomplete information to a truly reliable view of performance changes not just optimization, but the confidence behind every scaling decision. We’re glad HYROS has become such a foundational part of your growth strategy.

It also means a lot to hear how much Jaime’s involvement contributed along the way. Consistent support from onboarding through scaling, paired with real commitment to your success, is exactly the experience we aim to deliver.

Thank you for sharing such a meaningful reflection and for placing your trust in HYROS. Supporting teams that take growth seriously and rely on data they can believe in is something we’re proud to be part of.

Rated 5 out of 5 stars

Hyros and George has been absolutely amazing

George has been absolutely amazing, genuinely anything I've needed help with, he has sent me a link and hopped on a call and fixed my problem right away,

So far hyros has truly offered so much clarity, I primarily run lead and registration campaigns, so sometimes identifying which ad is making the actual profit is hard, but George helped me set everything up and its working wonders!

8 January 2026
Unprompted review
Hyros logo

Reply from Hyros

Having that kind of immediate, hands-on help can completely change how useful a platform feels, and it’s great to hear that was your experience. Getting clarity on which ads actually drive profit, especially with lead and registration campaigns, is not always straightforward, so it’s encouraging to know everything is now working the way you need it to.

George will be glad to hear how much his support and willingness to jump on calls has helped you get set up properly. Thank you for sharing your experience and for trusting Hyros to bring more confidence to your tracking and decision-making.

Rated 5 out of 5 stars

Been a Hyros user for the better part…

Been a Hyros user for the better part of a year now and the experience has been great. Our account manager Felix has been great to us and taken care of us every step of the way.

7 January 2026
Unprompted review
Hyros logo

Reply from Hyros

Reaching nearly a year with a platform and still feeling positive about the experience says a lot. It’s great to know Hyros has continued to deliver value for you over time, not just at the beginning.

We’re especially glad Felix’s support has been such a steady part of that journey. Having someone who stays involved and looks out for you at every stage makes a real difference. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Cosmin has been of great help for…

Cosmin has been of great help for setting up my account. Always available to help.

6 January 2026
Unprompted review
Hyros logo

Reply from Hyros

Having someone consistently available during setup can make the whole experience much smoother. We’re glad Cosmin’s support helped you get everything in place and that you felt well taken care of along the way.

Thank you for sharing your feedback and for choosing Hyros.

Rated 5 out of 5 stars

Lower Ad Spend, Higher ROAS — Hyros Changed Our Business

Before using Hyros, we struggled with having clear and reliable attribution, which made it difficult to confidently evaluate performance and scale our advertising efforts.

Hyros made the entire setup process extremely easy. The onboarding was seamless, and the team was incredibly supportive from day one. They helped us build custom dashboards tailored to our business model and integrated Hyros with the other software we were already using, giving us the most accurate and actionable data possible. The pixel is one of our favorite features - it provides a level of insight we simply didn’t have before.

Since implementing Hyros, we’ve been able to lower our ad spend while significantly increasing ROAS. We’re now bringing in higher-quality leads than we were previously, and our data-driven decisions feel far more confident and strategic. Anytime we need support, the team is responsive and genuinely helpful, and the platform is continuously being updated to improve performance.

Hyros has put us on track to exceed our revenue goals for 2026. Huge thanks to Andrei and Johnnie for their guidance and ongoing support. Andrei makes set-up fun and seamless, and Johnnie is a tech wizard.

30 November 2025
Unprompted review
Hyros logo

Reply from Hyros

Finding your footing with attribution can be one of the hardest parts of scaling, so it’s great to hear how much clarity Hyros has brought to your performance evaluation and decision-making. Having dashboards and integrations built around your actual business model makes a real difference, especially when you’re relying on the data to guide spend and growth.

The results you’ve seen since implementation speak volumes. Lowering ad spend while increasing ROAS and lead quality is exactly what accurate attribution should enable, and it’s encouraging to hear how confident and strategic your decisions now feel.

We’re also glad Andrei and Johnnie played such an important role along the way. Making setup both effective and enjoyable, while ensuring the technical side is rock solid, is no small task. Thank you for sharing such a detailed perspective and for trusting Hyros as you work toward your 2026 goals.

Rated 5 out of 5 stars

The product is stellar and the tracking is perfect

The product is stellar. The tracking is perfect and organized if you are willing to get over the hump of learning the Hyros platform's ins and outs.

The implementation team is very helpful. Shoutout to Vlad for being informative, patient, and encouraging through the process.

6 January 2026
Unprompted review
Hyros logo

Reply from Hyros

What you shared really captures the balance between power and learning that comes with a robust platform. Once the structure and logic of Hyros click, having clean and well-organized tracking can completely change how confidently data is used day to day.

It’s also great to hear that the implementation phase felt supportive rather than overwhelming. Vlad’s ability to explain, encourage, and stay patient is something we value a lot, and your feedback reflects that clearly. Thanks for taking the time to share your experience.

Rated 5 out of 5 stars

We recently started using Hyros

We recently started using Hyros, and it’s been a game changer for understanding where our leads actually come from and where they end up. The tracking is way more accurate and granular than what we were getting before, which makes campaign decisions much clearer.

Onboarding was also a great experience. Their team was super helpful and made setup feel manageable instead of overwhelming. If you care about clean, reliable attribution, Hyros is 100% worth it.

5 January 2026
Unprompted review
Hyros logo

Reply from Hyros

Taking control of attribution can really change how confidently campaigns are managed, and we’re glad Hyros has helped bring that level of clarity to your lead tracking. Having more accurate and detailed data makes it much easier to understand what’s working and where to focus next.

We’re also happy to hear the onboarding process felt supportive and approachable. Making setup manageable is something we care a lot about, and it’s great to know the team delivered that experience for you. Thank you for sharing your feedback and for trusting Hyros with your attribution.

Rated 5 out of 5 stars

Jocelyn was incredible

Jocelyn was incredible.

Originally stepped away from Hyros, as there was a lack of support. Then came back as we were looking at scale our ad accounts, and the new team (Jocelyn) they have in place is incredible, super helpful. Looking forward to our next call.

5 January 2026
Unprompted review
Hyros logo

Reply from Hyros

Starting fresh after a pause can say a lot, and we’re glad you decided to come back. It’s great to hear that the support experience has made such a positive difference as you prepare to scale your ad accounts.

Jocelyn will be very happy to know how helpful her guidance has been so far. We’re looking forward to continuing the work together and supporting you as you move into this next stage. Thank you for sharing your experience.

Rated 5 out of 5 stars

We were receiving calls without knowing…

We were receiving calls without knowing which Meta campaigns, ad sets, or creatives they came from. Once we gained this visibility, we were able to allocate our budget more effectively and improve our ROAS by over 50%.

28 December 2025
Unprompted review
Hyros logo

Reply from Hyros

Gaining that level of visibility can completely change how budgets are managed, and it’s great to hear how quickly it translated into stronger results for you. Knowing exactly which campaigns and creatives drive calls makes optimization far more effective.

We’re glad Hyros helped bring that clarity and that it led to such a meaningful improvement in ROAS. Thank you for sharing your experience.

Rated 5 out of 5 stars

Resolved my Meta reporting errors

It's always so frustrating to see how poor the Meta ad reporting data is.

It's been refreshing to see how Hyros actually gives us the correct, actionable data we need to make more money and better decisions with our ad campaigns.

It's only been a few weeks but I already love what we're seeing, and the onboarding/implementation process was fabulous!

10 November 2025
Unprompted review
Hyros logo

Reply from Hyros

Seeing the difference between unreliable platform reporting and truly actionable data can be eye opening, and we’re glad Hyros has brought that clarity to your campaigns. Having accurate insights early on makes it much easier to move forward with confidence and make smarter decisions.

We’re also happy to hear the onboarding and implementation process felt smooth and well supported. Thank you for sharing your first impressions, and we’re excited to continue supporting you as you build on these results.

Rated 5 out of 5 stars

The team at Hyros have been amazing

The team at Hyros have been amazing. I've had a few hurdles trying to have my data show as it needed to, but Nour and the rest of the team have been incredibly communicative, competent and encouraging throughout the entire process. The feedback I've received on my content and other points of what's needed to increase results have been invaluable.

23 December 2025
Unprompted review
Hyros logo

Reply from Hyros

Having a team stay close and supportive through those hurdles makes a huge difference, and we’re glad that was your experience. Working through data challenges can be frustrating, so it’s great to hear that the guidance and communication helped keep things moving in the right direction.

We’re especially happy to know that Nour and the team were able to provide not only technical support but also meaningful feedback to help improve results. Thank you for sharing your experience and for trusting Hyros throughout the process.

Rated 5 out of 5 stars

Nour from Hyros was extremely helpful…

Nour from Hyros was extremely helpful and genuinely caring. She took the time to understand the situation, explained everything clearly, and made the whole process smooth and stress free. A real pleasure to work with.

23 December 2025
Unprompted review
Hyros logo

Reply from Hyros

Working with someone who takes the time to truly understand the situation can make all the difference, and we’re glad that came through so clearly in your experience. Feeling supported and at ease during the process is exactly what we want for every user.

Nour will be very happy to hear your kind words. Her clear explanations and genuine care are qualities we value greatly. Thank you for sharing your feedback and for trusting Hyros.

Rated 5 out of 5 stars

Should have gotten this months ago

Great experience so far..the tracking and metrics are unbelievable. Its so awesome to hav accurate data from all our paid and organic sources in one pane of glass dashboard. My Lead technical advisor Nour has been invaluable in helping me set up the integrations and troubleshoot and read the data that is coming in. highly recommend all around, amazing value for what you get

23 December 2025
Unprompted review
Hyros logo

Reply from Hyros

Seeing everything come together in one clear view can really change how you work with data, and we’re glad that’s been your experience so far. Having accurate tracking across both paid and organic sources makes it much easier to understand what’s truly driving results.

We’re also happy to hear how valuable Nour’s guidance has been. Helping with integrations, troubleshooting, and making sense of the incoming data is a big part of ensuring the platform delivers real value. Thank you for sharing your feedback and for the recommendation.

Rated 5 out of 5 stars

Not only is this a super comprehensive…

Not only is this a super comprehensive and powerful ad tracking software, but also the fact that you get help with onboarding with an actual person who guides you on what to do rather than having just a help section or something, it's really next level customer experience.

19 December 2025
Unprompted review
Hyros logo

Reply from Hyros

Having real guidance during onboarding can completely change how quickly a platform starts delivering value, and we’re glad that stood out for you. Walking through the setup with a real person, rather than relying only on documentation, is something we believe makes the experience far more effective and approachable.

It’s great to hear that the power of the tracking combined with hands-on support has made such a strong impression. Thank you for sharing your thoughts and for recognizing the level of care the team puts into onboarding.

Rated 5 out of 5 stars

HYROS is simply the foundation if you…

HYROS is simply the foundation if you want a clear, global view of your business.
It provides accurate tracking, centralized data, and finally allows you to make decisions based on real numbers instead of assumptions.
A must-have when you start scaling or managing multiple acquisition channels.

19 December 2025
Unprompted review
Hyros logo

Reply from Hyros

Building a reliable foundation for decision making is exactly what many growing businesses need, and we’re glad HYROS has played that role for you. Having centralized, accurate data makes it much easier to move forward with confidence instead of relying on assumptions.

Thank you for sharing your perspective. It’s great to hear the platform has supported your scaling efforts and multi channel strategy so effectively.

Rated 5 out of 5 stars

Exceptional experience

We have been using Hyros for over 1 year now & it has fundamentally changed our business for the better. We have had an incredible experience every step of the way. Our support rep Nour has been superb. The Hyros team goes above and beyond for their clients. Literally the best software / service experience of all vendors we use. FWIW we are an 8-figure SaaS company.

18 December 2025
Unprompted review
Hyros logo

Reply from Hyros

Reaching that level of impact over a full year says a lot, especially at your scale. It’s great to hear that Hyros has played such a meaningful role in improving how your business operates and that the experience has been consistently positive along the way.

We’re especially glad to know how much value Nour’s support has brought you. Having a dedicated rep who goes above and beyond is something we take pride in, and your feedback reflects that commitment well.

Thank you for sharing your experience and for trusting Hyros as part of your core stack.

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