IAFSTORE Reviews 71,516

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 1 out of 5 stars

Iafstore - Proteine isolate della Soia - Delicious as it is, before adding any flavourings - Amazing amount of protein: 85/100g - Outstanding value for money - only on Iafstore website Bu... See more

Company replied

Rated 5 out of 5 stars

This is the second time I’ve ordered from this company, and I’m very satisfied. I’ve placed the orders from the uk, and they both arrived in around a week. They have an amazing selection of good quali... See more

Rated 5 out of 5 stars

Great experience, good service and delivery. The items I ordered,epid junior syrup,epid aersol, chewable throat tablets, are just amazing. Ordered for my toddler and I could see a positive result imm... See more

Rated 5 out of 5 stars

I put my order in place on Sunday and just received it this morning. What an express delivery! :-) Package was well sealed and everything is exactly like it should be. Thank you so much for this great... See more

Company details

  1. Health and beauty shop

Information provided by various external sources

IAFSTORE is an online store of sports supplements, health food and cosmetics with over 20.000 products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

72K reviews

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Rated 1 out of 5 stars

Still awaiting my refund of £155 after…

Still awaiting my refund of £155 after returning my order a month after it was returned (For IAF order no is 6192632). Also their admin team seem to think that I accepted the order even after I have emailed numerous times and had responses from IAF (not very nice emails!) to explain why I returned the goods so the company are well aware that it was returned but I have been told to just 'be patient' from them. Rubbish customer service!

23 August 2022
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Reply from IAFSTORE

Dear customer,
from the checks carried out we don't even have a communication from you and the amount of your order does not correspond to what you wrote in the review.
It is impossible for us to have a pending return request; our Customer Service has just contacted you for more information, please reply as soon as possible.

Best regards.

Rated 1 out of 5 stars

I am not able to teach where my order…

I am not able to teach where my order is pls see sent mails also

16 August 2022
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Reply from IAFSTORE

Dear customer
we are sorry to read your bad review. To contact us and solve your problem, we invite you to open a ticket in the dedicated section.

Rated 1 out of 5 stars

I have ordered 2 items and paying for…

I have ordered 2 items and paying for delivery
And after I been told that actually they will send just one item without asking me if I do agree it or not.
And now still waiting for de refund as they sent it already so I need to wait when this it’s going back to warehouse
Unprofessional!!!!!

3 August 2022
IAFSTORE logo

Reply from IAFSTORE

Dear customer,
as kindly anticipated by ticket, in the event that a product is missing, the system automatically removes it so as not to make the customer wait.

Since you do not wish to receive only the available product, no problem, we asked the courier to return the shipment and we already proceed with the refund.

We are really sorry to read your review.

Best regards.

Rated 5 out of 5 stars

I have never ordered from IAFSTORE…

I have never ordered from IAFSTORE before but will definitely order again. It was very easy to order from Ireland and goods arrived quickly, in perfect condition and early on the day advised. Very happy customer

27 July 2022

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