I Am The Agent Reviews 191

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

We have been using I am the Agent for 4 years letting our flat. We have been successful in finding suitable tenants. Our advert seems to have been quite widely circulated and response has come quit... See more

Company replied

Rated 4 out of 5 stars

We use I Am The Agent and it's a great way to advertise widely via one portal and is cost effective. The service from their staff has been quick, efficient and helpful. The one improvement they can... See more

Company replied

Rated 4 out of 5 stars

Overall very good. The support team were excellent and responded very quickly to questions and proactively sent useful information at each stage. The automated aspects need some work, particularly t... See more

Rated 4 out of 5 stars

Everythings been very effortless and smooth with IamtheAgent from the start. I actually forget I am letting my flat until the statement comes in. The only thing I would say to improve the service i... See more

Company replied

Company details

  1. Estate Agents

About I Am The Agent

Information provided by various external sources

Whether you are selling a house using our online estate agency or renting your property online - you're in control at I Am The Agent. Whether you live in a studio flat, a houseboat or a cottage in the country, selling or renting your property doesn't need to be one of the most stressful and costly experiences of your life!

At I Am The Agent the clue is in the name - we provide maximum exposure for your sale or rental at a minimal cost and we negotiate directly with the property buyer or tenant. You can advertise your property on all the major sites. After all, you wouldn't leave a stranger to choose your holiday destination or buy a car for you, so why give someone else control of your biggest asset? We'll help you keep an eye on the purse strings and make sure your property is seen by millions.

We pride ourselves on the service we give our clients and like to be as transparent and friendly as possible doing 'what it says on the tin' is our motto. We want to allow home owners to take control of the sale or rental and save them thousands, that's all and that's what we started for 5 years ago.

We also love our tenants and buyers, we pride ourselves on no up selling and no hidden fees it's free to search for properties at I Am The Agent.

I Am saving. I Am in control. I Am The Agent.


Contact info

3.8

Great

TrustScore 4 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am the Agent

Right from the outset I was given friendly helpful assistance from a dedicated member of staff providing professional service which made my house sale a smooth stress free experience, something I was actually dreading. Would not hesitate in using again and would thoroughly recommend to anyone.

26 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear Margaret,

Thank you for taking the time to review us on Trustpilot.

We are so glad that our services met you expectations. The client services team work very hard to minimise any concerns related with listing a property, as such we appreciate it when our work is rewarded with your positive feedback.

We look forward to helping you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Cheap way of getting your property on Rightmove and Zoopla

As you know Rightmove and Zoopla don't let you sell your house directly. Iamtheagent let you do this for a flat fee of £395. You can even get a 'For Sale' board and photos for a bit extra if you want. You have to do the viewings yourself, but so what. People select through Rightmove and Zoopla, not a particular agent. The only point to consider is that conventional agents are no win-no fee. Here you don't get your £395 back if it fails to sell.

(BTW Rightmove and Zoopla charge agents a flat monthly fee, so this firm do very well if they get a lot of customers, but I couldn't find a cheaper one.)

26 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear David,

Thank you taking the time to review us on Trustpilot.

We are so glad that you achieved a successful listing and saved money on agency fees.

We hope to help you again soon and thank you again for your support.

Best regards

Client Services Team

Rated 5 out of 5 stars

Great - no issues

If you feel confident taking the photos, doing floorplans, writing the advert and doing viewings... it is a no brainer. I found being limited to just 10 photos a little restrictive but it just made sure I used good photos!

26 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Hi David,

Thank you very much for taking the time to review us on Trustpilot.

We are so glad that our services allowed you to achieve a successful listing.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Best regards
Client Services Team

Rated 5 out of 5 stars

Great website, can always get hold of people to speak to if necessary too.

They're very up front about what you get and what you don't. It's not a full estate agent service, just a basic service for you to get your property advertised, then you do the rest (hence the title!). The website for uploading your ad is really good and flexible. You can amend it whenever you need. I also monitored some of the websites like rightmove.co.uk and checked it was succesfully syncing out my changes each time. I had lots of enquiries about the house, and their system for managing the enquiries works really well.

It's 99.9% all done online, but once or twice I had to phone them and when I did I got straight through and they were very helpful. Also one potential seller said I hadn't contacted them (even though I had), so they contacted IATA directly to enquire, and they were quick to pass this onto me.

26 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Hi Matt,

Thank you very much for taking the time to review us on Trustpilot.

We are so glad our online platform gave you the tools to achieve a successful listing.

The client services team works very hard to give all our clients the best service possible, as such we really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Best regards
Client Services Team

Rated 5 out of 5 stars

What I want at the best price.

I found this company easy to deal with, no pushy sales. I only wanted my house advertised nationally on various web sites. At a low cost. We had to do our own promo but the option is there if you want to pay for it and that's fair in my opinion. And we get a direct link to potential buyers when they contact. I AM THE AGENT.

24 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Hi Ronald,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Best regards
Client Services Team

Rated 5 out of 5 stars

Flawless service. Would recommend to anyone - Ditch the Estate Agents!!

All together polished and easy to use service. The customer service was prompt and informative if you have any queries. Would definitely do it this way again. Saved a fortune!

24 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Hi Joe,

Thank you very much for taking the time to review us on Trustpilot.

We are so glad our online platform gave you the tools to achieve a successful listing.

The client services team works very hard to give all our clients the best service possible, as such we really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Best regards
Client Services Team

Rated 4 out of 5 stars

Smoothless

Selling my flat was easy and stress free...and without the hassle of agents involved!!

23 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear Jose,

Thank you taking the time to review us on Trustpilot.

We are so glad that you achieved a successful listing and saved money on agency fees.

We hope to help you again soon and thank you again for your support.

Best re
gards

Client Services Team

Rated 2 out of 5 stars

i am the agent experience

negative experience very few viewings and no real feedback

21 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Hi Eddie,

Thanks for your time earlier and your review.

As stated earlier we were surprised you struggled to get a sale based on the number of enquirers you received.

Usually if a vendor is having problems converting viewings to sale they would contact us for advice; It seems no such attempt was made.

Nonetheless we are happy your property was sold in the end and look forward to giving you a better service in the future.


Best Regards
Client Services

Rated 4 out of 5 stars

Good service though could be a bit more proactive

Everythings been very effortless and smooth with IamtheAgent from the start. I actually forget I am letting my flat until the statement comes in.

The only thing I would say to improve the service is they could be a bit more proactive about demonstrating their value eg. carrying out a check on the flat and letting me know everything's in good order. Although may tenant seems very sensible and I'm not worried, I haven't had any word of it's condition since I rented it. A few little things like this to show I'm on not just on their mind at renewal time would be good.

14 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Hi Chris,

Thank you for taking the time to review us on Trust Pilot.

Your suggestions have been taken on board as we are always trying integrate any new practices that can improve the clients and customers experience with us.

We look forward to helping you again and thank you for your support.

Best Regards

Client Services Team

Rated 5 out of 5 stars

Great service, great price

Much better value for money than the standard estate agents who are far too greedy.

12 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Hi Dave,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Best regards

Client Services Team

Rated 5 out of 5 stars

Excellent Service

Quick registration, Hassle free and Letted within 5 Days.

12 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear Nigel,

Thank you taking the time to review us on Trustpilot.

We are so glad that our online platform allowed you achieved a successful listing within 5 Days !!!

We hope to help you again soon and thank you again for your support.


Best regards

Client Services Team

Rated 5 out of 5 stars

Easy and affordable service

I used I Am The Agent to advertise a property to let, it was simple and easy to use and I got a few calls regarding the property. I would use this service again and have no reservations to recommend it to others.

12 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Hi J Fox,

Thank you very much for taking the time to review us on Trustpilot.

We are so glad our online platform gave you the tools to achieve a successful listing.

The client services team works very hard to give all our clients the best service possible, as such we really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Best regards

Client Services Team

Rated 5 out of 5 stars

simple and effective

Did our own photos, floorplan, description, viewings. Used local valuations as guide but we compared with the open market. Plenty of response and sold at asking price. Simple system gets you advertised on web and saves hundreds of pounds.

10 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Hi PJ,


Thank you taking the time to review us on Trustpilot.

We are so pleased that our services have allowed you to achieve a successful listing and make significant cost savings from using our self service platform.

We hope to help you again soon and thank you again for your support.

Best regards
Client Services Team

Rated 5 out of 5 stars

Effective way to sell a home in the right location

We used I Am The Agent to sell our flat in Central Cambridge.
We spent a considerable time preparing the text of a brochure, and taking good quality photographs.
We made sure the flat was in excellent decorative order
Armed with this preparatory work, we found it easy to set up the website template provided by I Am The Agent
We put the flat on the market and had the first response within a day
Within a week we had three potential buyers making bids
We set the flat up for viewing
We sold the flat for £49,000 above the asking price. We achieved £92,000 more than the identical flat on the same floor, which had been poorly presented and had been marketed by a traditional estate agent the previous year

9 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Hi David,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We are so glad that you achieved such a great price and saved money by using our self service platform.

We hope to help you again soon and thank you again for your support.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Never had any real problems

Whenever anything has gone wrong the team at I Am The Agent have been quick with advice and fixes. No complaints.

8 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear Alex,

Thank you taking the time to review us on Trustpilot.

We are so glad that you achieved a successful listing and our client services team competently assisted you throughout this process.

We hope to help you again soon and thank you again for your support.

Best regards

Client Services Team

Rated 5 out of 5 stars

Can't fault this service. Efficient.

A bit different but got there. Was worth it. Rented the flat within a week, with options. Forget estate agents, this is the way to go. Will use this firm for all other lettings. Read reviews and i hate moaners, Dear Yas, sort your life out, 12 months and you're not happy?

5 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear Irish guy,

Thank you taking the time to review us on Trustpilot.

We are so glad that you achieved a successful listing and our client services team competently assisted you throughout this process.

We look forward to helping you again soon and thank you again for your support.

Best regards
Client Services Team

Rated 5 out of 5 stars

Excellent

Very straight forward and easy to navigate service and very good client support. Thanks

5 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear Jitendra,

Thank you taking the time to review us on Trustpilot.

We are so glad that you achieved a successful listing and our client services team competently assisted you throughout this process.

We look forward to helping you again soon and thank you again for your support.


Best regards

Client Services Team

Rated 5 out of 5 stars

Great Company

I sold my house through I Am The Agent. Great customer service, very friendly. Easy to deal with done over the internet.

4 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear David,

Thank you very much for taking the time to review us on Trustpilot.

The client services team works very hard to give all our clients the best service possible, and so they really appreciate such a lovely review.

We hope to help you again soon and thank you again for your support.

Kind regards

Client Services Team

Rated 1 out of 5 stars

My flat appears available to rent when it isn't

Used 2 years ago, suddenly got an email from someone wanting to look round even though I've had no interaction since then. Phoned them and someone lied saying my flat wasn't up for rent when it was. Asked for someone to call me back, they never did.

4 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Hi Steph,

Thanks for your time earlier.

It was great to sort out the misunderstanding.

As discussed it seems the migration to the new website may have momentarily allowed your property to go live.

None the less this was an individual instance and has been resolved.

We were glad to hear that apart from this situation your overall experience with us was grand and you let your property quickly.

We look forward to working with you in the future.


Best Regards
Client Services

Rated 4 out of 5 stars

Impressive!

I found Open Rent easy to use , v helpful and quick to respond to queries. Excellent all round.

3 August 2016
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear Jo,

Thank you very much for taking the time to review us on Trustpilot.

We are so glad that you let your property so fast. In fact it went so quickly you even forgot our name IAMTHEAGENT!

We look forward to helping you again soon and thank you for your support.

Best regards
Client Services Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look