ICC Property Management Reviews 

21
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

ICC owners and managers don't allow any reasonable voice to have a say, the whole system is flawed and corrupted. They care about their big paychecks and expensive lifestyle. The process stars with th... See more

Rated 1 out of 5 stars

ICC has really let us down in the Studio on Richmond West. We had a "water escape incident" that shut down the elevators, among other problems. 48 hours later, none of the elevators are working yet, w... See more

Rated 5 out of 5 stars

My ICC property Manager Benjamin Zwarych had been done a great effort to deal with my condo unit power suddenly loss issue, he did a fully explanations to the knowledge which I didn't know in advance.... See more

Rated 5 out of 5 stars

I recently had a flood in my unit caused by the unit above. I contacted ICC management who responded to my email quickly. I was notified in advance when the contractors came in to review the damage. M... See more

Company details

  1. Property management company
  2. Estate Agent
  3. Estate Agents
  4. Property Rental Agency

Information provided by various external sources

ICC Property Management brings to you a highly experienced and innovative executive team whose decades of knowledge and experience provide exceptional service to ICC’s clients. Due to their varied corporate strengths, educational backgrounds and differ...


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2.2

Poor

TrustScore 2 out of 5

21 reviews

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2.2

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(21)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Property mis-management

After a disagreement, Heather took me off the email list that issues notices of upcoming maintenance, and general news. Luckily I was working the day our underground was being cleaned, and my car was spared any damage. It is not a show car, but very unique and its value belies what the blue book says.
Other improprieties:
ICC as property manager watched as a contractor took full advantage of a questionable cost plus contract to exaggerate the cost of an exterior remedial contract. ICC's preferred service providers have many that do no have a website. A request to shut off sprinklers during a very rainy summer, and a proliferation of mosquitoes, ended up in sending contractor to readjust the sprinkler system, not once but twice. Their logic was that while the grass in front of my terrace may be saturated other parts still need watering. This was during a period where torrential rains came down every 4 or 5 days for two months. I am not making this up, I have the email.
After some locked bike thefts during daylight, the strategy was to replace all the locks to the numerous locker rooms. Of course no notice was sent, and I did not receive a new key until I went to her office. Replacing carpet and wallpaper in the interior, the workers come rip it all out, then it sits for a month. Still waiting for the workers to come back. I could go on.
The bottom line is it seems ICC as a property manager is more interested in spending the condo's money rather than getting value for necessary maintenance. New contracts are pricier than the previous one, and the quality of service is much lower. ICC was convicted of fraud twice within three years at the same condo in downtown Toronto.

18 April 2019
Unprompted review

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