Ice Casino Reviews 

265
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I’m leaving this review because I’m extremely dissatisfied—and honestly, the way this casino handles withdrawals feels deceptive and intentionally predatory. They can promo... See more

Rated 1 out of 5 stars

This casino is cheating customers, winning possibiolity is 0% (I lost all 1000 EUR what I put in in one week). Zero possibiliy to have fun and play. When speaking (chatting) with customer service abou... See more

Rated 1 out of 5 stars

I xepoaited only $15 luxkily, won $110 and cant cash out. Said i need to verify my account first. I got halfway through and stopped, ask a lot of veey odd questions to verify. But apparently i gave th... See more

Rated 5 out of 5 stars

Great casino ive been onit 2 days ive won loads cash out then first few times instant the other times few hours money is in defo say play this casino give it a try

Company details

  1. Betting agency
  2. Casino
  3. Gambling house
  4. Gambling Service
  5. Online Casino or Bookmaker

Information provided by various external sources

Backgammon, Blackjack, Poker, Bingo, Rummy, Solitaire, Pool and many more card, board and sport games! Register for free and pick up a bonus!


Contact info

You should know

2.7

Poor

TrustScore 2.5 out of 5

265 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.7

All reviews

(265)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Extremely bad

Extremely bad, i never got the chance to withdraw like the other guys, since i have won ~400 EUR and i had to play x20 had i had deposited. The games crash all the time and you need to refresh. Not recommended

22 December 2023
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site . Charge you more then minimum deposit . But of course , the additional fees will not be displayed for players. Avoid this scam site if you don't want your money to be stolen.

1 December 2023
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS!

AVOID AT ALL COSTS!

They don’t even deserve 1 star.
It is easy to deposit money and play BUT the KYC verification they make you go through for withdrawals is impossible. They will ask for particular bank statements that you’ll need to obtain from the bank plus a picture of you holding your visa debit card (covering 4 of the numbers). In short they make it impossible for you to withdraw your winnings over a certain amount. Don’t even bother with customer service, it is prominent that English is not their first language - this leads to ALOT of misunderstandings and confusion making it absolutely frustrating to get help.

5 October 2023
Unprompted review
Rated 1 out of 5 stars

Your account has been re-stricted…

That's what I got today after trying to withdraw my winnings:
Your account has been re-stricted based on the following rules:
13.5 The Company may terminate Your Account, -including your username and password, - immediately without notice:

13.5.1. if we decide to discontinue to provide the services in general or specifically to you, but only in the event that the player's real money balance falls below a minimum stake amount.

This casino is a joke and I hope authorities will make a right decision after this. They are trying to convince me I'll get my winnings, so let's see what happens after they exhaust all their time.

20 September 2023
Unprompted review
Rated 1 out of 5 stars

Scam

It’s scam guys don’t even bother withdrawing ur winnings it’s impossible they make it so hard for u until u give up

13 September 2023
Unprompted review
Rated 1 out of 5 stars

It's a Scam .They will Never let you…

It's a Scam .They will Never let you withdraw any amount n Always asked for deposit..even after deposit they did not let me withdrawal. An saying lose some amount n deposit X amount. What the hell.. still 5000 usd is stuck n thy frozen my account n telling to deposit 1000 usd. Don't play here guys.

24 July 2023
Unprompted review
Rated 1 out of 5 stars

This ice casino is a scam..

This ice casino is a scam... for one past they still unverified my account. When all the documents I pass to them including my selfie. My bank account, my government I.d. and still they are asking for the same documents when you have sent to them 4 times done but still they delete the documents and ask for it again... when you send it to them they just said on review, then they delete it then ask to you again... they are a f...k scammer I have been withdrawing my 52k pesos they cannot pay it, I have my money for 62k pesos.. but still they won't give your withdrawal... how come this kind of egames existted.. hopping this people will be punished by law...

26 July 2023
Unprompted review
Rated 1 out of 5 stars

BEWARE FRAUD

BEWARE FRAUD, beware of fraud, if you send all the documents they want, they will block you for the money you won, you will never receive, they ask for documents they are not even entitled to

20 July 2023
Unprompted review
Rated 1 out of 5 stars

keep away from ice casino they will…

keep away from ice casino they will try anything not to pay u I sent in my I'd proof of address then they wanted me to send in again of my passport whit me holding it sent that in then they wanted pic of my bank details sent that in they verification lot that look after this ar bigger gangster s got no winnings keep well away from this site

15 April 2023
Unprompted review
Rated 1 out of 5 stars

They lie and blackmail their customers.

Now I'm taking this one from the beginning again.

 I have not created any other account with you.  I have only had the account saxxxxxxxx where all my identification proofs are also uploaded to.

When I created that profile I had an issue with adding my phone number to it, which I couldn't understand at all. Therefore, I contact your support and ask how it could be.  Your support informed me that they could indicate that the phone number was already used,  I Said that  sounds strange as I only first now used my number to create my saga profile.  Your support department informs me that they will make a note about it and also send a message to the appropriate department dealing with it.  In addition, I actually also ask support that my number should be deleted if it appears on someone else's profile.  Finally, your support department guides me to continue creating my profile, I must continue without registering my phone number.  Which I then do at your command and guidance.

 I deposit money into this account and win money.  And now you refuse to give me my money because I had to have more accounts.  It is deeply illegal what you are doing, as I can document my conversations with you, I have saved them. You steal my money and you blackmail me on top of that and you deny that you made a mistake and try to shift the blame onto me.  You even choose to close/block my account without informing me.

 I have done nothing wrong and you know that very well too.  As you know, I have contacted the ministry, the next step is to contact authorities such as the police and the media and tell them how you cheat your customers.  Inside Trustpilot you can see e.g.  you did the same stunt at other people's etc.
 I am giving you the last change now to correct your mistake you have made by taking my money, closing my account, even you have been well aware that I have contacted you from the beginning and asked about the issue With my phone number and I can document the conversation where you guide me to continue creating an account.

 That is, you guide people to create extra accounts, when you know they have another account registered and this results in you cheating your customers, stealing their money and the blackmailing Them by getting the customer to agree to give up his money they won to get theire account up running again.

Do you really think people wanto have theire account when you cheat them, steal from them and blackmail them.

Please give me my 4.800 danish kroner or I will proceed as written.

9 March 2023
Unprompted review

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