Click and collect rate was one of the best, if not the best in the area. Service was very efficient when collecting the currency and the staff member even recognise me from previous visit 4 months ear... See more
Company replied
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See what reviewers are saying
Scam, told me they couldn't convert usd to pounds
Company replied
It's a very easy to use and also you get the best rates on the market. I have been using it for over 5 years now and I must admit I love every bit of it.
Company replied
Bang on mate very niceee
Company replied
Company details
Information provided by various external sources
International Currency Exchange (ICE) is a retail currency exchange operator, providing Travel Money, Prepaid Currency Cards and other related services. ICE began with one branch at London Victoria Station in 1973 and 40+ years on is proud to be one of the largest retail currency exchange operators in the world, with branches across Europe, America, Asia and Australia. Wherever you see the ICE name, you are assured of a quality service from friendly and informed staff.
Contact info
Hartmann Road, Royal Docks, E16 2PX, London, United Kingdom
- 020 7474 9366
3.8
Great
6 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from International Currency Exchange (ICE) - London City Airport DLR Station
Hi Shaimaa,
Thank you for your great review.
We're so pleased to hear you were happy with the rate and service at London City Airport - we'll be sure to pass this onto the branch.
We hope to see you again in the future for your travel money.
Thanks,
Lucy
Click and collect rate was one of the…
Click and collect rate was one of the best, if not the best in the area. Service was very efficient when collecting the currency and the staff member even recognise me from previous visit 4 months earlier.
19 February 2020
Unprompted review
Reply from International Currency Exchange (ICE) - London City Airport DLR Station
Hi Glenn,
Thank you so much for your great review, we do appreciate feedback from our customers and it is so nice to know you were recognized.
We will be sure to pass your lovely comments on to our branch at City Airport and hope to see you again soon.
Thanks again
Louise
Great staff great rate
Great staff
Great rate
Great service
Quick fast and efficient
11 February 2020
Unprompted review
Reply from International Currency Exchange (ICE) - London City Airport DLR Station
Hi Anisah
Thank you so much for your excellent review of our Click and Collect Service at our London City Airport DLR Station location and we really appreciate you taking the time to do this.
We hope you will visit us again in the future.
Thanks again
Elaine
Reply from International Currency Exchange (ICE) - London City Airport DLR Station
Hi
I am sorry that you have had a negative experience and it is very strange that they could not do the transaction for you. I have sent you an email requesting more information from you, to enable me to investigate what the issue was.
Many thanks
Rachel
Reply from International Currency Exchange (ICE) - London City Airport DLR Station
Hi Ali
Thanks for the great review, we really appreciate it!
Many thanks
Rachel
It's a very easy to use and also you…
It's a very easy to use and also you get the best rates on the market.
I have been using it for over 5 years now and I must admit I love every bit of it.
17 September 2019
Unprompted review
Reply from International Currency Exchange (ICE) - London City Airport DLR Station
Dear Patrick, Thank you for the 5 star review, We are delighted you are happy with the service you have received and thank you for leaving this review, Kind Regards ICE
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