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See what reviewers are saying

Rated 5 out of 5 stars

"A picture is worth a 1,000 words. Getting the right icon can essential. Our platform is used by hospitals, hospice, Behavorial health. Each interaction is helping people at one of the most... See more

Rated 5 out of 5 stars

I’m not “tech-savvy” at all and a lean start up owner. Normally I’m sceptical to sign up for subscriptions and at first didn’t! After some time downloading great icons for my presentation, I got a min... See more

Rated 1 out of 5 stars

I paid for over $100 worth of monthly subscriptions without using any icons. Then when I had to get a new credit card due to losing my old card my subscription accidentally did not renew. All of my... See more

Rated 1 out of 5 stars

This company continued to charge my card $19 monthly with no notice or receipt after I authorized a one-time charge. Reversed what charges I could with my Credit Card provider. No customer service p... See more

Company replied

Company details

  1. Online marketplace
  2. Design agency
  3. Graphic designer
  4. Website designer

Information provided by various external sources

Iconfinder provides high-quality icons for designers, developers, and marketers.


Contact info

2.9

Average

TrustScore 3 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Iconfinder is my goto source when looking for an icon.

Iconfinder is a great source of free and paid icons, I have been using iconfinder for the last 9 or 10 years and the quality of the content has only gotten better in all these years. Whenever I am looking for an icon to use on my design project, iconfinder is the first place I look, barely go back empty handed! If you are like me and always in need of icons, then you definitely need iconfinder in your life.

20 February 2018
Unprompted review
Rated 1 out of 5 stars

Continued to charge my card $19 monthly …

This company continued to charge my card $19 monthly with no notice or receipt after I authorized a one-time charge. Reversed what charges I could with my Credit Card provider. No customer service phone number or email address is provided on their website. CC provider tried contacting by phone, but got a nonworking number recording.

9 February 2018
Unprompted review
Iconfinder logo

Reply from Iconfinder

Hi Bart. I'm sorry you had a bad experience. We strive to give the best possible user experience and support.

There are some things that I would like to clarify:

- You signed up for a subscription. We are not hiding this you. When you subscribe it says "subscribe" on the button. We also show when the subscription will be renewed on the confirmation page. You also receive a receipt on email that says "Subscription". You never authorized a one-time charge, but signed up for a subscription.

- It's correct we don't have a customer service phone number. With customers all over the world, it's not something we can offer, however we do our best to help online and on email. You can find our support forum on support.iconfinder.com and all contact information is available on iconfinder.com/about there are links to these pages on every page on www.iconfinder.com. The support email is available on both www.iconfinder.com and support.iconfinder.com and our median response time is 4 hours and is you are a subscriber you get in front of the line for customer service.

If you had contacted us on support@iconfinder.com you would have gotten your money back no questions asked. That's our refund policy.

Show reviews in all languages. (79 reviews)

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