⭐⭐⭐⭐⭐ Outstanding service from Megan We've been working with ICS for our accounting and payroll needs, and our account manager Megan has been fantastic. She's responsive, knowledgeable, and always t... See more
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ICS Accounting provides a range of accountancy and administration services to contractors, freelancers and small business owners across the UK. Our ethos of trust, care and compliance enables you to focus on your job without the task of endless paperwork.
2 Mannin Way, LA1 3SU, Lancaster, United Kingdom
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Replied to 16% of negative reviews
Typically replies within 24 hours
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Working along side Allison, She is very professional always gets the job done and always helpful, polite and efficient, would highly recommend

Reply from ICS Accounting
Responsive, attentive great help to our agency and candidates

Reply from ICS Accounting
Great service and support! New to contracting and needed a reliable and compliant umbrella provider and ICS is certainly that. Highly recommend

Reply from ICS Accounting
Being paid 25ph and ics paying 12.71!!
Umbrella is a joke at the best of times but these are just bleeding people
Jasmine is looking after us as our agency rep! Shes been one of the most proactive and helpful representatives that ive ever dealt with.
I never have to wait for a response, she is always on the ball!

Reply from ICS Accounting
I recently joined ICS not knowing much about working Umbrella. The sign up process was seamless and they were happy to answer all my questions. Payment has been timely each week with no issues. Very happy!

Reply from ICS Accounting
A fantastic umbrella company. I have been delighted with the service I have received from Alison Waterhouse, Kieran Eccles and Tina Tambrell and I look forward to continuing to partner with ICS in the future. 10/10.

Reply from ICS Accounting
Excellent service and an amazing team to work with. Highly recommended

Reply from ICS Accounting
Great service all round, headed up by Alison, who is always happy to help with any queries we might have

Reply from ICS Accounting
I've been using ICS umbrella service for just over 4 months and the service has been flawless. Everything was explained clearly during the sign up process and payment is on time every week. I've upgraded to a service which gives me Bupa and a few other perks too, highly recommended.

Reply from ICS Accounting
Avoid ...eye servants to their agency. Not interested in the employee. I was not paid 1 month notice or 2 days work as per contract when they terminated me. Watching my dds boumce.
Kevin is an absolute legend! Gets any issues sorted almost immediately including helping me out late on a Sunday evening, having emailed for somebody to hopefully pick it up Monday morning I was suprised to have the issue sorted within hours! Great customer service. Thank you sir 🫡

Reply from ICS Accounting
I've worked with Tina at ICS for a number of years through my role in recruitment and she's been absolutely brilliant throughout! Whenever my contractors have issues with anything payroll related, Tina is always on hand to help and gets things sorted quickly and efficiently.
She's responsive, knowledgeable and always happy to help no matter how small or complicated the query might be.
Having someone reliable like Tina supporting both myself and my contractors makes a huge difference. She's such a pleasure to work with and the level of service she provides is second to none.
A massive thank you for all that you do, Tina. You're a real credit to ICS!
The dialogue demonstrated a good overall understanding

Reply from ICS Accounting
I just found the experience a lot more comfortable than I usual experience plus it's nice to speak to someone who was helpful 👍

Reply from ICS Accounting
Absolutely terrible accountancy. I was recommended to them by a recruitment agent and literally from start to finish I found them to be incompetent and actually caused me excess financial penalties where deadlines weren't met and tax allowancesweren'tfully used in the first year of setting up of my business. I cannot recommend them whatsoever.

Reply from ICS Accounting
Very eary process. Rachel initially gave me what I needed and Kevin was so efficient in making sure mt registration was processed. Im looking forward to working with them having already been with mt agency over 2yrs.

Reply from ICS Accounting
This was my first time using a company like this. I dealt with Kieran who was so helpful and went out of his way to keep me updated throughout the process, would highly recommend ICS.

Reply from ICS Accounting
Very supportive and easy to work with, Jasmine is always around to help and is very efficient when it comes to reaching out to candidates that I have placed so that they are on boarded straight away.

Reply from ICS Accounting
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