⭐⭐⭐⭐⭐ Outstanding service from Megan We've been working with ICS for our accounting and payroll needs, and our account manager Megan has been fantastic. She's responsive, knowledgeable, and always t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy and informative onboarding to ICS Umbrella. I asked for; no holiday pay retention, no pension contribution, no EENI due to age, etc., and all this was obliged. Prompt payment was made, with al... See more
Company replied
I recently chose ICS as my umbrella company. Payments have all been processed on time and efficiently. I chose ICS because they are accredited by FCSA, their fees were the most competitive and custo... See more
Company replied
Efficient and easy sign up online! Payment with payslip was processed on time and effectively for my first ever payment with them. Even after signing up. A week after everything going well, I received... See more
Company replied
Company details
Written by the company
ICS Accounting provides a range of accountancy and administration services to contractors, freelancers and small business owners across the UK. Our ethos of trust, care and compliance enables you to focus on your job without the task of endless paperwork.
Contact info
2 Mannin Way, LA1 3SU, Lancaster, United Kingdom
- 01524 580720
- info@icsuk.com
- www.icsuk.com
4.8
Excellent
649 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
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Great bunch of people
Pretty straightforward onboarding. All costs disclosed upfront. Quick processing of payroll and helpful team ready to answer your queries.
11 November 2026
Reply from ICS Accounting
Thanks Yatish for taking the time to share your experience, have a great day!
Reply from ICS Accounting
We are grateful you took the time to share your feedback with us, thank you
Fantastic Service!
9 November 2026
Unprompted review
Reply from ICS Accounting
Thank you for taking the time to leave a review, great to hear!
ICS accounting go above and beyond..
ICS accounting go above and beyond... great firm!
6 November 2026
Unprompted review
Reply from ICS Accounting
Hi, thank you for taking the time to leave a review. We pride ourselves on the service we offer, so this is great to hear.
Outstanding service from Alison and…
Outstanding service from Alison and ICS. Really knowledgeable and very understanding. Helped me with all my needs and I couldn't recommend Alison and her ICS team highly enough.
21 October 2026
Unprompted review
Reply from ICS Accounting
Thank you for your feedback. Our team work had to ensure we offer the best possible service, so they will be thrilled to hear this.
Highly Recommended! 5*
I’ve been using ICS Umbrella for some time now and the service has been excellent throughout. The team are professional, reliable and always happy to help.
A special shoutout to Alison, who has been absolutely fantastic. She’s always available, incredibly helpful and consistently goes above and beyond to provide support. Her communication is excellent and nothing ever seems too much trouble.
Thank you Alison & team!
11 November 2026
Unprompted review
Reply from ICS Accounting
Thank you for your feedback. Our team work had to ensure we offer the best possible service, so they will be thrilled to hear this.
Great service from Alison
Great service from Alison, very knowledgeable.
I would highly recommend.
14 October 2026
Unprompted review
Reply from ICS Accounting
We are grateful you took the time to share your feedback with us, thank you
Excellent service ⭐️⭐️⭐️⭐️⭐️
9 November 2026
Unprompted review
Reply from ICS Accounting
Hi Kimberley, thank you for taking the time to leave a review, have a great day!
Alison is a shining light
Alison is a shining light. Not only knowledgable and professional but caring and understanding. Making my journey with ICS a real pleasure .
Huge thanks
10 November 2026
Unprompted review
Reply from ICS Accounting
Thank you for your feedback. Our team work had to ensure we offer the best possible service, I'm sure Alison will be thrilled to hear this.
Reply from ICS Accounting
We are grateful that you took the time to share your feedback with us. Have a great day.
I have worked with Alison for a long…
I have worked with Alison for a long time now. Alison is extremely knowledgeable and her customer skills are great. Thank you for all the incredible help along the years.
10 November 2026
Unprompted review
Reply from ICS Accounting
Thank you Gemma, have a great day!
Great service from Alison
Great service from Alison, highly recommended.
24 October 2026
Unprompted review
Reply from ICS Accounting
Thank you, have a great day!
Reply from ICS Accounting
Hi Chloe, thank you for takin the time to leave a review. Have a good day!
Always great service from ICS
Always great service from ICS. Alison is always there when needed and nothing is too much trouble. They are our go to company
6 November 2026
Unprompted review
Reply from ICS Accounting
Hi Mike, it's great to hear you are happy with our service. We really appreciate your feedback.
Reply from ICS Accounting
Hello Dan, it's great to hear you are happy with our service. Have a good day!
ICS and Alison have been fantastic for…
ICS and Alison have been fantastic for both us and our contractors. I would highly recommend.
10 November 2026
Unprompted review
Reply from ICS Accounting
Thank you for your positive experience of ICS. We really value your feedback. Have a good day!
Always great service from Jennifer…
Always great service from Jennifer Gannon thank you for your help as always
10 November 2026
Unprompted review
Reply from ICS Accounting
Thank you Maayon for taking the time to leave a review, have a good day!
Allison and Keiran have been a first…
Allison and Keiran have been a first call payroll provider for me since my client change PSL. Highly recommend.
6 November 2026
Unprompted review
Reply from ICS Accounting
Thank you for your feedback, our teams work hard to ensure we offer the best possible service.
Very responsive 👍🏼
7 November 2026
Unprompted review
Reply from ICS Accounting
Thank you James for taking the time to leave a review, have a good day!
Jenny is fantastic
Jenny is fantastic! So helpful every step of the way and is great to deal with! Would highly recommend for sure!
10 November 2026
Unprompted review
Reply from ICS Accounting
Thank you for taking the time to leave a review, much appreciated. Have a great day!
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