ID&C Wristbands Reviews 

1,733
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, highlighting clear printing and appealing designs for items like wristbands and lanyards. The swift and reliable delivery service is frequently commended, with orders often arriving on time or even earlier than expected. Many appreciate the customizable options, user-friendly design tools, and helpful customer service, leading to high satisfaction and repeat orders. However, some customers noted issues with delivery, including late or incomplete orders, and a lack of communication regarding these problems. Others experienced problems with product accuracy, such as missing text on custom items or inconsistent colors on repeat orders, and some reported durability concerns like broken clips or uncomfortable stitching.

What people talk about most

Product

Consumers generally express satisfaction with the product, highlighting its good quality, clear printing, and... See more

Quality

Reviewers mention positive feedback about quality, with many consistently praising the excellent product... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery,... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and rapid... See more

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our a... See more

Company replied

Rated 5 out of 5 stars

I ordered 200 wristbands for our Church youth work on the 12th of September, and by the Evening of 19th they were being handed out to the kids and teenagers. From start to finish these guys have be... See more

Company replied

Rated 5 out of 5 stars

The lanyards we ordered came out beautifully and everyone at our event loved them! When a crazy shipping SNAFU happened, the customer service team was immediately on top of it, shipping a reprint of o... See more

Company replied

Rated 5 out of 5 stars

We ordered lanyard tags, and every other site I looked at cost so much more and didn't look as nice. These were so easy to create, were a great price, and were delivered quickly. Not kidding-everyone... See more

Company replied



Company details

  1. #51 of 59 best companies in Digital printing service
  2. #11 of 17 best companies in Event technology service
  3. #56 of 69 best companies in Prints and signs store
  4. #41 of 48 best companies in Promotional items

Written by the company

As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.

More ID&C Info

Written by the company

Free Delivery
USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
Fast Production
We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.

Our promise

Quality Wristbands Guaranteed

You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,733)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is my first time purchasing from…

This is my first time purchasing from the company and I am very happy with the products and service.
I found the design tool straight forward and very easy to use. I chose to have my design reviewed which was done within an hour of purchasing.
I am very pleased with the quality of the products and the turn around time. Would absolutely purchase from again in the future.

5 October 2023
Unprompted review
ID&C Wristbands logo

Reply from ID&C Wristbands

Hey Danielle, thank you so much for your review! We are so glad you enjoyed working with us and we look forward to working with you again in the future. Feel free to tag @idcwristbands in any photos of your products in use. We would love to see them! Leah at ID&C.

Rated 5 out of 5 stars

Great speedy service

Great speedy service. Great quality, would definitely recommend.

19 August 2023
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Mark, thank you for your review! Feel free to tag @idcwristbands in any images of your lanyards, we would love to see them. Leah at ID&C.

Rated 5 out of 5 stars

Great service again

Great service again, simple to use and swift delivery.
Only comment to make is there has been a change of font options and also quite a restriction of fonts. Only point this out as our event uses a specific font (Jokermon) for our branding and it would be convenient to be able to use that on our wristbands.
All in all though, very happy with the ordering system, whole service, quality of product and value for money.

15 August 2023
ID&C Wristbands logo

Reply from ID&C Wristbands

Hey Martin, Thank you so much for your feedback, next time you are ordering your wristbands feel free to contact us directly at customerservice@idcband.com and our artwork team can create a mockup with your specific font for you. We would love to see any photos of your wristbands in use, tag @idcwristbands so we can see them! Leah at ID&C.

Rated 5 out of 5 stars

Easy site to use & good communication

Easy site to use, good customer service from the design team to make sure that my design would look perfect on the item I was buying.

16 August 2023
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Mandy, we are so glad you enjoyed working with our team, we hope you enjoy your lanyards, feel free to tag @idcwristbands in any photos of your event. Leah at ID&C

Rated 5 out of 5 stars

Will definitely use again

Easy to order.
Came faster than I expected.
Will definitely use again.

14 August 2023
ID&C Wristbands logo

Reply from ID&C Wristbands

Hey Mark, we’re so pleased you had a good experience shopping with us! Feel free to tag @idcwristbands in any photos of your Tyvek wristbands, we would love to see them. Leah at ID&C

Rated 5 out of 5 stars

Quality

although pricey but high quality

14 August 2023
ID&C Wristbands logo

Reply from ID&C Wristbands

Hey Satish, thank you for your review! Feel free to tag @idcwristbands in any images of your lanyards, we would love to see them. Leah at ID&C.

Rated 5 out of 5 stars

Not for designers, but excellent help and product.

The website isn't the most intuitive to use as a design tool- but the staff are so attentive and helpful, the product was quality, at an incredibly fair price.

14 August 2023
ID&C Wristbands logo

Reply from ID&C Wristbands

Hey Dan, thank you for leaving a review, we are always looking for new ways to improve our design features so that they are easier to use, if you could let us know what you found challenging that would be really helpful. Leah at ID&C.

Rated 5 out of 5 stars

Fast track bespoke order

Sam Moore was excellent and a great help putting through a fast track order with bespoke variable data printing. He helped every step of the way with the order and design and kept me updated throughout. This is not the first time we have used ID&C and it won't be the last. Thank you.

7 September 2023
Unprompted review
ID&C Wristbands logo

Reply from ID&C Wristbands

Hey Natalie, thank you for your review! We are so glad you had a positive experience and have passed your message onto Sam! We hope you have a great event and look forward to working with you again! Leah at ID&C.

Rated 5 out of 5 stars

Sam was fantastic!

I would give more than 5 stars if I could! I dealt with Sam Moore who was great from start to finish providing super quick replies, great communication, professionalism and patience as our designs and needs changed.
We also had a nightmare with our delivery due to the third party delivery service and Sam was super helpful, communicative and quick to respond and update me until this got sorted.
Absolutely would use again and recommend to a friend!

25 August 2023
Unprompted review
ID&C Wristbands logo

Reply from ID&C Wristbands

Hey Eden, thank you for your review! We have passed your message onto Sam who was very grateful! We hope you enjoy your products! Feel free to tag @idcwristbands in any photos we would love to see your event! Leah at ID&C.

Rated 5 out of 5 stars

Great quality

Great quality, fast delivery

30 July 2023
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Katie, we are glad you enjoyed your products! Thank you for your review! Leah at ID&C.

Rated 5 out of 5 stars

Incredibly fast

Incredibly fast and good quality

20 July 2023
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Scott, thanks so much for taking the time to leave a review - I'm so glad you had a great experience with us!

Rated 5 out of 5 stars

Products were perfect and arrived…

Products were perfect and arrived quickly. Printing quality is great!

24 July 2023
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Gerald, thank you for taking the time to leave a review on your recent order with us! We are happy to hear of your excellent experience and look forward to helping you out with future orders!

Rated 5 out of 5 stars

looks great

Great easy to use & design. Delivered on time. A little disappointed on the toggle. Once pulled tight it can’t be loosened again

15 July 2023
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Sally-anne, Thank you so much for your positive review. Regarding the lock on the wristbands, these specific ones are industry standard for security at festival sites, however if you do need to order again in the future, we do also over adjustable locking options! Feel free to give us a ring to go over your options :)

Rated 1 out of 5 stars

avoid this company at all costs

avoid this company at all costs. took my money, can't make 100 simple bands for a fortnight despite allowing you to pay for next day 6pm delivery (which competitiors can do and actually fulfil in a day or two) then when I contacted them a few days later they refused to cancel the order "per their T&C's" - do yourself a favour and pick another supplier who has some sort of customer service.

15 August 2023
Unprompted review
ID&C Wristbands logo

Reply from ID&C Wristbands

Good afternoon, I am so sorry you had this experience with us. I do believe we refunded you after further investigation. We are also looking to amend the wording on the website to make our production and despatch times more clear.

Rated 5 out of 5 stars
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi John, thank you for taking the time to leave a review on your recent order with us! We are happy to hear of your excellent experience and look forward to helping you out with future orders!

Rated 1 out of 5 stars

Not great

Not great - ordered some lanyards... Sent them CMYK artwork, the lanyards was black (as per artwork) the lanyards came back grey. Their colour matching isn't great. Customer Services, just told us to pay again and have another go?

28 May 2023
Unprompted review
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Martin, I'm sorry to hear this has been your experience. I think I've found your order number, but would like to discuss with you further. Please can you email customerservice@idcband.com FAO: Abby, and I can see if I can help you further with this.

Rated 5 out of 5 stars

Great experience with ID&C

Great experience with ID&C. They were super quick at responding (thanks Abigail!) and the website was super easy to use. I ended up using one of their templates as it worked so well with the theme that we were going for. Really good quality product and everyone loved them!

1 August 2023
Unprompted review
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Emma, you are so welcome! Thank you for taking the time to leave a lovely review.

Rated 5 out of 5 stars

Excellent service

Excellent service, wristbands arrived promptly and were easy to use

29 June 2023
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi :) Thank you so much for you review of your positive experience with us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look