ID&C Wristbands Reviews 

1,731
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items like wristbands, lanyards, and badges are well-made and visually appealing, often exceeding expectations. The delivery service is frequently highlighted for its speed and reliability, with many orders arriving on time or even earlier than anticipated, which is crucial for event deadlines. Reviewers also appreciate the excellent service, finding the ordering process easy, the design tools user-friendly, and the communication spot on. However, some customers experienced issues with orders, such as products arriving without requested text or with incorrect colors despite being repeat orders. A few other people also felt that delivery was late or did not arrive at all, leading to wasted next-day delivery charges and difficulties in contacting the company for support.

What people talk about most

Product

People report positive experiences with the product, praising the great quality and wide range of items... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent quality of products... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the rapid processing and swift... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and fast... See more

Service

Consumers find service to be positive, with many reviewers praising the excellent service, quick turnaround,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our a... See more

Company replied

Rated 5 out of 5 stars

I ordered 200 wristbands for our Church youth work on the 12th of September, and by the Evening of 19th they were being handed out to the kids and teenagers. From start to finish these guys have be... See more

Company replied

Rated 5 out of 5 stars

The lanyards we ordered came out beautifully and everyone at our event loved them! When a crazy shipping SNAFU happened, the customer service team was immediately on top of it, shipping a reprint of o... See more

Company replied

Rated 5 out of 5 stars

We ordered lanyard tags, and every other site I looked at cost so much more and didn't look as nice. These were so easy to create, were a great price, and were delivered quickly. Not kidding-everyone... See more

Company replied


Company details

  1. #51 of 59 best companies in Digital printing service
  2. #10 of 17 best companies in Event technology service
  3. #56 of 67 best companies in Prints and signs store
  4. #42 of 49 best companies in Promotional items

Written by the company

As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.

More ID&C Info

Written by the company

Free Delivery
USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
Fast Production
We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.

Our promise

Quality Wristbands Guaranteed

You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,731)

59 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent great product

Excellent great product

22 July 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Simon, Thank you for your kind words! We are so glad you are happy with your purchase and appreciate your support!

Rated 5 out of 5 stars

Wonderful customer service, good prices, great product!

The customer service and the product itself

22 September 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Cameron, Thank you so much for your wonderful feedback! We are so glad you were happy with both our customer service and your product. It means a lot to us that you took the time to share your experience, we hope to serve you again soon!

Rated 5 out of 5 stars

Love these badges!

Love these badges! We've used them two years in a row now and they're perfect. The team was great in helping me get them just right, too!

19 September 2025
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Reply from ID&C Wristbands

Hi Melissa, Thank you so much for your kind words! We are thrilled to hear you have loved the badges two years in a row and that our team could help make them perfect for you. We truly appreciate your continued trust and cannot wait to work with you again next year!

Rated 5 out of 5 stars

Great experience

Great experience! Easy to process from start to finish. TOP QUALITY at a great price. We will be back for all future events!

19 September 2025
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Reply from ID&C Wristbands

Thank you so much for taking the time to leave us a 5 star review on your recent order experience with our team!

Rated 5 out of 5 stars

Great customer service

Great customer service. Easy to work with. No hold ups. Quick turnaround time. Perfect for any business

18 September 2025
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Reply from ID&C Wristbands

Hi Sonya, Thank you so much for the kind words! We are thrilled to hear that you had a smooth and efficient experience with us. Providing great customer service and quick turnaround times is something we take pride in, and we are glad it made a difference for you. We truly appreciate your support and look forward to working with you again in the future!

Rated 5 out of 5 stars

Very helpful

Very helpful, patient and professional with advice and prompt delivery.

21 August 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Louis, Thank you so much for your kind words! We are really glad to hear that you found our service helpful, patient, and professional. It means a lot to us that you took the time to share your experience. We are always here if you need anything in the future!

Rated 5 out of 5 stars

Great looking custom printed lanyards!

Easy to use website, product looked great!

3 September 2025
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Reply from ID&C Wristbands

Hi Frankie, thank you for taking the time to leave us a review on your recent order experience with us. We love hearing that our website was easy to use and that you are pleased with your final product!

Rated 5 out of 5 stars

Quality and Delivery

The products are of top quality, and the delivery is extremely fast.

14 September 2025
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Reply from ID&C Wristbands

Hi Tan, we appreciate you taking the time to leave us a 5 star review on your recent order with us! We look forward to helping you with orders in the future!

Rated 1 out of 5 stars

The company takes your money over…

The company takes your money over charges you for delivery and then No Body answers the Phone

last order they delivered short by 500 items

Have to say we will not be going back

10 September 2025
Unprompted review
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Phillip, We are sorry to hear about your recent experience and appreciate you taking the time to share your feedback. This is certainly not the level of service we aim to provide and we apologise for the inconvenience caused.

We take concerns like these very seriously, especially regarding delivery issues and communication. We would like the opportunity to look into this further and help make things right. Please reach out to our customer service team and we will do our best to resolve the matter and improve your experience with us.

Rated 1 out of 5 stars

Never recieved my order

Never recieved my order, no response from company when asked about it. Had to get refunded by PayPal, as the company was radio silent.

1 September 2025
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Reply from ID&C Wristbands

Hi Emily, Thank you for reaching out and sharing your concerns. We apologise for the lack of communication and the trouble you experienced with your order.

We strive to provide timely updates and support and apologise we fell short in your case. If there is anything we can do to assist you further in this matter please email our customer service team at cs@idcband.com

Rated 5 out of 5 stars

Spot on service and product

I ordered 200 wristbands for our Church youth work on the 12th of September, and by the Evening of 19th they were being handed out to the kids and teenagers. From start to finish these guys have been brill, and one of the cheaper suppliers I found as well.
Communication has been spot on, and the quality of the wristbands is also brill.
Thanks to Cuan :-)

19 September 2025
Unprompted review
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Reply from ID&C Wristbands

Hi Carl, Thank you so much for your fantastic review! We're absolutely thrilled to hear the wristbands arrived in time and were a hit with your youth group. It's great to know that both the quality and our communication met your expectations and we’ll be sure to pass on your kind words to Cuan!

It was a pleasure working with you, and we’re so glad we could play a small part in supporting your amazing work with young people.

Rated 5 out of 5 stars

the quality from IDC is always very…

the quality from IDC is always very high. always recommend.

9 August 2025
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Reply from ID&C Wristbands

Hi Jason, Thank you so much for your continued support and recommendation! We're proud to uphold high standards at IDC and it’s incredibly rewarding to hear that our quality consistently meets your expectations. We truly value your trust and look forward to serving you again soon!

Rated 5 out of 5 stars

Easy to order and quick…

Easy to order and quick response/communication and great customer service.

4 August 2025
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Reply from ID&C Wristbands

Hi Kellie, Thank you so much for your kind words! 😊 We're thrilled to hear that you found the ordering process easy and our communication prompt. Providing great customer service is something we truly care about, so it means a lot to know we delivered that for you.

Rated 5 out of 5 stars

Excellent product and service.

Excellent product and service.

Our customised lanyards arrived earlier than expected. Excellent quality and good value for money. The 'Design your own' feature was fairly simple to use.

23 July 2025
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Reply from ID&C Wristbands

Hi Alex, Thank you so much for your kind review! We're thrilled to hear that your customised lanyards arrived ahead of schedule and that you're happy with the quality and value. It's great to know you found the 'Design your own' feature easy to use, we aim to make the process as smooth as possible. We really appreciate your feedback and look forward to working with you again in the future!

Rated 5 out of 5 stars

Easy to order

Easy to order, great quality

21 July 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Hey Lizzie, Thanks so much for your review! We're glad to hear you found the ordering process easy and are happy with the quality. Love your support and look forward to helping you again soon!

Rated 5 out of 5 stars

I can't really fault them to be honest

I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our annual event each year and the print quality is great.

19 July 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

Hey Harry, Thank you so much for your kind words! We're thrilled to hear that you've had a smooth and hassle-free experience using our website and that your wristbands have consistently arrived on time for your annual event. It's great to know the print quality meets your expectations too!

We truly appreciate your continued support and look forward to working with you again next year.

Rated 5 out of 5 stars

Quick, efficient service

Ease of ordering, quick service
Good quality

15 July 2025
ID&C Wristbands logo

Reply from ID&C Wristbands

HI Dawn, Thank you so much for your kind words! We are glad to hear you found the ordering process easy and the service quick. It is great to know the quality met your expectations as well. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars
ID&C Wristbands logo

Reply from ID&C Wristbands

Hi Jack - Thank you so much for your kind words! We're thrilled to hear that you had a great experience with both our customer service and product. We look forward to serving you again in the future!

Rated 3 out of 5 stars

Printing quality is good but many of…

Printing quality is good but many of the dog clips have broken with just a few days use.

31 July 2025
Unprompted review
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for your feedback. We're pleased to hear you were happy with the print quality, but we're sorry to learn that the dog clips didn't hold up as expected. This isn’t the standard we aim for and we’d really like the opportunity to make things right. Please reach out to our team directly so we can look into this further and offer a suitable solution.

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