ID&C Wristbands Reviews 

1,731
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items like wristbands, lanyards, and badges are well-made and visually appealing, often exceeding expectations. The delivery service is frequently highlighted for its speed and reliability, with many orders arriving on time or even earlier than anticipated, which is crucial for event deadlines. Reviewers also appreciate the excellent service, finding the ordering process easy, the design tools user-friendly, and the communication spot on. However, some customers experienced issues with orders, such as products arriving without requested text or with incorrect colors despite being repeat orders. A few other people also felt that delivery was late or did not arrive at all, leading to wasted next-day delivery charges and difficulties in contacting the company for support.

What people talk about most

Product

People report positive experiences with the product, praising the great quality and wide range of items... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent quality of products... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the rapid processing and swift... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and fast... See more

Service

Consumers find service to be positive, with many reviewers praising the excellent service, quick turnaround,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our a... See more

Company replied

Rated 5 out of 5 stars

I ordered 200 wristbands for our Church youth work on the 12th of September, and by the Evening of 19th they were being handed out to the kids and teenagers. From start to finish these guys have be... See more

Company replied

Rated 5 out of 5 stars

The lanyards we ordered came out beautifully and everyone at our event loved them! When a crazy shipping SNAFU happened, the customer service team was immediately on top of it, shipping a reprint of o... See more

Company replied

Rated 5 out of 5 stars

We ordered lanyard tags, and every other site I looked at cost so much more and didn't look as nice. These were so easy to create, were a great price, and were delivered quickly. Not kidding-everyone... See more

Company replied


Company details

  1. #51 of 59 best companies in Digital printing service
  2. #10 of 17 best companies in Event technology service
  3. #56 of 67 best companies in Prints and signs store
  4. #42 of 49 best companies in Promotional items

Written by the company

As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.

More ID&C Info

Written by the company

Free Delivery
USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
Fast Production
We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.

Our promise

Quality Wristbands Guaranteed

You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,731)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Incredibly disappointing

Incredibly disappointed by the service we received from this company. We ordered our wristbands in plenty of time and within ideal dispatch dates for our event. I rang for an update a day after delivery was due to find out that the production of our bands had not even begun and that the new dispatch date (which hadn’t been communicated to me) was now scheduled for after our event leaving me with no time to arrange an alternative. I have since requested a refund and an explanation of what went wrong but have received no communication. We will not be using this company again and would advise others to do the same.

11 April 2024
Rated 5 out of 5 stars

Easy to use web site and service.Very…

Easy to use web site and service.Very quick delivery.
Will recommend and use you again

2 April 2024
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for taking the time to leave your review! We're so glad you found our website easy to navigate! If you have any photos from your event you would be happy for us to share feel free to send them to enquiries@idcband.com to get 10% off your next order! Leah at ID&C.

Rated 5 out of 5 stars

Good quality and fast

Fast - printed exactly as I designed. Good quality.

31 March 2024
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Reply from ID&C Wristbands

Thank you for leaving your review! If you have any photos from your event you would be happy for us to share feel free to send them to enquiries@idcband.com to get 10% off your next order! Leah at ID&C.

Rated 4 out of 5 stars

Good results

The online process was fairly straight forward once we could figure out what lanyard our client wanted and the specific features. Quality was decent. Not exceptional print reproduction but it is limited with the dye sublimation process. Simple art is better.

Email updates and order information were good. We did have an issue with a previous order with the Chinese New Year and production times. So we had to go elsewhere.

We did get this order delivered on time and clients were happy.

21 March 2024
Rated 4 out of 5 stars

Great product and a great price

The price, quality, and shipping were top notch. I would give 5/5 for that alone.
The reason I gave 4/5 is because there is no way to duplicate a design in the cart. I needed 4 different badges, all of the same design with only the text changed. Having to reupload the image and center it to match the previous badge, just to change the bottom text. The site says a design can be duplicated but I could not find a way to do it.
We will 100% be return customers for next year!

21 March 2024
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Reply from ID&C Wristbands

Hello Dana, thank you for your review! We are working to better our online ordering process any way possible and we appreciate your feedback. Looking forward to working with you again!

Rated 5 out of 5 stars

Quick and easy

Great service, used the design check, get back to me promptly.

Delivered on time.

Thanks!

20 March 2024
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Reply from ID&C Wristbands

Thank you so much for taking the time to leave your review! We're glad you found our design check service useful! If you have any photos from your event you would be happy for us to share feel free to send them to enquiries@idcband.com to get 10% off your next order! Leah at ID&C.

Rated 1 out of 5 stars

Placed the initial order but never received it.

Placed the initial order (#2200033112) was provided a tracking number. The order was changed to "delivered" by UPS, We never received the order and I initiated an investigation with UPS. I then requested a refund for the order and was contacted by Customer Service Rep. Marcy Butler on March 26, 2024, who asked if we wanted to have the order reproduced. I replied that I did and asked if the order could be expedited as we have several high profile events coming up. As of today's date, April 9th, 2024, I have not received a response and we have still not received the initial order. I have again requested that the order be refunded but again, I have not received any response from ID&C.

8 March 2024
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Reply from ID&C Wristbands

Hi David, we are very sorry to hear about your experience and issue with delivery due to UPS. I have looked into this further I see where you requested a refund from us on 3/25. We did issue the full refund for your order. I apologize if you did not receive this communication, and I will attempt to send it again for your records. If you do have any further questions or concerns about your order that we can help you with, please call into our offices at 941-739-6935 or email into contact@idcband.com and our team will be able to assist you.

Rated 5 out of 5 stars

Ordered 50 eco matt lam doubled sided…

Ordered 50 eco matt lam doubled sided event badges for lanyards. Pleased with the printing quality of my design. Looked great and the client loved them. Spoke to customer service after i ordered to check it was received. Pleasent and helpful lady. Would use this company again.

8 March 2024
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Reply from ID&C Wristbands

Thank you for taking the time to leave your review! We're so glad you enjoyed working with our team and we're happy with your Eco Passes - if you have any photos from your event you would be happy with us sharing, feel free to email them to enquiries@idcband.com to get 10% off your next order! Leah at ID&C.

Rated 5 out of 5 stars

Wristbands and lanyards.

The service I received from ID&C was excellent. They emailed me to make sure the design I wanted was correctly spaced along the wristbands and lanyards.
The items when they arrived I found to be of great quality.
I will definitely use ID&C in the future and highly recommend them.

5 March 2024
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you for leaving your review! We're so glad you loved your Wristbands and Lanyards as much as we do - if you have any photos from your event you would be happy with us sharing, feel free to email them to enquiries@idcband.com to get 10% off your next order! Leah at ID&C.

Rated 5 out of 5 stars

Ordered lanyards for our high school…

Ordered lanyards for our high school hockey team. Ordering was super easy and when I reached out with concern I may not have them in time. The person I spoke to ensured me that it would be ready and I actually received them 2 days early. Would definitely order again and recommend to others!

3 March 2024
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Reply from ID&C Wristbands

Hello, thank you so much for taking the time to write your review! We are happy to hear you received your lanyards in time. Looking forward to working with you again.

Rated 5 out of 5 stars

This company is amazing

This company is amazing. I was able to design completely custom conference badges and lanyards to my exact specifications thanks to great templates from ID&C, excellent feedback from Bear (a phenomenal designer at ID&C), and speedy production and shipping. The badges came back perfectly printed and beautiful on the first try. I cannot recommend these folks highly enough.

28 February 2024
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Reply from ID&C Wristbands

Hello Jeremy, thank you so much for your review! So happy to hear that your ordering process was easy and that your badges were printed perfectly. I will share your kudos with Bear!

Rated 5 out of 5 stars

The quality of the lanyard is fantastic…

The quality of the lanyard is fantastic and arrived at the date they said they were going to. Their design team helped me layout exactly what our company needed. I would definitely reccomemnd them moving forward. I know I will be using them in the future!

28 February 2024
ID&C Wristbands logo

Reply from ID&C Wristbands

Hello Blair, thank you so much for taking the time to write your review. We are glad that your lanyards arrived on time and to your liking. We look forward to working with you for any future needs!

Rated 5 out of 5 stars

Great Quality and Reasonable Prices

Great quality and very reasonable prices. I used ID&C to print badges for an event I was hosting, and people literally asked to buy the extras I had on hand. They ship very fast as well.

27 February 2024
ID&C Wristbands logo

Reply from ID&C Wristbands

Thank you so much for taking the time to leave your review! We're so glad you were happy with your badges - if you have any photos from your event you would be happy with us sharing, feel free to email them to enquiries@idcband.com to get 10% off your next order! Leah at ID&C.

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